員山手作現烤蛋糕(古早味)宜蘭店 - Yilan City
4.6/5
★
基於 8 評論
Contact 員山手作現烤蛋糕(古早味)宜蘭店
地址 : | 260, Taiwan, Yilan County, Yilan City, Xinmin Rd, 122號員山手作現烤蛋糕(古早味)宜蘭店 |
電話 : | 📞 +88988 |
網站 : | https://m.facebook.com/%25E5%2593%25A1%25E5%25B1%25B1%25E6%2589%258B%25E4%25BD%259C%25E7%258F%25BE%25E7%2583%25A4%25E8%259B%258B%25E7%25B3%2595-%25E5%25AE%259C%25E8%2598%25AD%25E5%25BA%2597-222073441969533/ |
分類: |
蛋糕店
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城市 : | Xinmin Rd |
許
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許文娟 on Google
★ ★ ★ ★ ★ 我不愛吃甜的,但這間蛋糕真的很好吃又不會太甜,老闆也很親切有趣!
I don't like sweets, but this cake is really delicious and not too sweet. The owner is also very kind and interesting!
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蔡
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蔡蔡 on Google
★ ★ ★ ★ ★ 原味$110/份好吃不會太甜,還是建議當天要吃完口感較佳!因家人人數不多才會留到隔天吃完?
The original flavor is $110/portion, it is delicious and not too sweet, it is better to finish it on the same day! Due to the small number of family members, I will stay until the next day to finish eating?
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林
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林萱 on Google
★ ★ ★ ★ ★ 營業時間至六點 我已經付了錢請他幫忙留著六點前過來拿,因為趕著要提前下班 中間一直不斷打電話過來催;到底哪一個顧客可以接受==第一次給別人評論 真的整體感受很差 你想提早下班 難道別人都沒自己的事嗎
I have paid for it until six o’clock in business hours and asked him to save it before six o’clock, because I was in a hurry to get off work and kept calling me in the middle of the hour; which customer can accept it== the first time I give someone a comment. The overall feeling is very poor. Do you want to get off work early?
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l
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li li on Google
★ ★ ★ ★ ★ 口味不錯,常買,但是起司口味的常常起司只有1/2~1/3,跟店員反應,只會鬼打牆的說師父的問題、溫度的問題、沒辦法控制....的。客人花比原味貴的價錢買起司,就是要吃到起司,不是聽你講理由的,品管&技術不佳,是店家的問題,跟顧客講再多也沒意義!收什麼價錢就該出什麼貨,沒這個本事就不該收這個費用。
The taste is good and I often buy it, but the cheese taste is often only 1/2 to 1/3, and I reacted to the clerk, only to say that the master’s problem, the temperature problem, and there is no way to control... . Customers spend more expensive price than the original flavor of cheese, just to eat the cheese, not to listen to your reasons, poor quality control & technology, it is the problem of the store, it makes no sense to talk to customers more! You should get what you pay for what you charge, and you shouldn’t charge you if you don’t have the ability.
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R
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R N on Google
★ ★ ★ ★ ★ チョコレート味おいしいです。1箱130元。外の黄色い箱は、次回また再利用した場合は、5元の割引があります。
The chocolate taste is delicious. 130 yuan per box. The yellow box outside will give you a 5 yuan discount the next time you reuse it.
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吳
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吳Cy on Google
★ ★ ★ ★ ★ 有別於一般的古早味蛋糕,口味多元,非常驚艷喔!
讚啦!
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Y
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Yen Ju Chen on Google
★ ★ ★ ★ ★ 今天特地興高采烈選擇「員山手作現烤蛋糕」準備拜拜
拿回家打開一看發現一大塊缺角
很抱歉,因為不太會烘焙甜點的我以為被偷吃
或是發生什麼事情?
於是立馬騎機車到車程一分鐘的店裡訊問
結果迎來一位女性工作人員表示:這本來就這樣,我們不會偷吃…等等的
因為還是會擔心,再加上拜拜用缺角的不好
冒昧請問是否能換其他的?
檯面上還有兩盒(原味與巧克力)
女性工作人員支支吾吾說不上什麼
眼神看向裡面的男性工作人員
走了過來看了一眼表示:這個蛋糕本來就會這樣
又拿另一個裝在盒內的原味,指著邊邊又說:這個本來就不會平整啊!
但我還是再問一次是否可以換另一個?
男性工作人員逐漸打開聲門說道:這是吃的東西,拿走就不能換…我們沒有這樣啊!
被突如其來的聲量惹毛了???
我也開始不悅
當初購買時,請問您有告知缺角嗎?
請問您有打開讓我們看外觀嗎?
我可以體諒您考量食物被帶走後,可能會有食安疑慮,拜託!我比您更怕?
原來顧客有問題時,不需要協助解決顧客問題,只要回答一句:「本來就是這樣!」就可以化解危機~因為,貨品售出,一概不理!
難道這就是生意成功的關鍵!
關於星星只有一顆的部分,很抱歉,要不是保障基本一顆星起跳,我也不會給的!
即便您的蛋糕再美味,都被您的應對進退方式給扣光了!
Today, I am especially excited to choose "Manoyama Handmade Freshly Baked Cake" to say goodbye
I took it home and opened it up and found a large piece of missing corner.
I'm sorry, because I'm not very good at baking desserts, I thought it was stolen
or what happened ?
So I immediately rode a motorcycle to the store that was a minute away by car and asked
As a result, a female staff member said: This is how it is, we will not steal it... Wait a minute
Because I'm still worried, and it's not good to use the missing corners bye bye
Is it possible to replace it with another one?
There are also two boxes (original and chocolate) on the table
Female staff can't say anything
Looking at the male staff inside
I walked over and glanced at it and said: This cake would have been like this
He took another original flavor in the box, pointed to the side and said: This one will not be flat!
But I still ask again if it is possible to change to another one?
The male staff gradually opened the glottis and said: This is something to eat, you can't change it if you take it... We don't have that!
I was irritated by the sudden sound ???
I'm starting to be unhappy too
When you purchased it, did you inform about the missing corners?
Could you please open it so we can see the appearance?
I can understand that you may have concerns about food safety after considering that the food is taken away, please! I'm more afraid than you ?
It turns out that when a customer has a problem, there is no need to help solve the customer's problem. Just answering: "That's how it is!"
Is this the key to business success!
Regarding the part with only one star, I'm sorry, if it wasn't for the guarantee of basically one star, I wouldn't have given it!
No matter how delicious your cake is, it will be deducted by how you deal with it!
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D
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Denise C on Google
★ ★ ★ ★ ★ By the time I got to the shop, they only had 2 flavours left so I chose the cheese flavoured cake. It was the best decision I’d ever made, because it was light and fluffy and so tasty. Can’t wait to go back to try the other flavours (but go early for more variety)
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