新竹物流股份有限公司羅東營業所

On June 23, 2021, at about 3:30 in the afternoon, the on-site customer service aunt, who is about forty years old, looked impatient. Earlier, I called to get the freight quotation. After arriving at the scene, there was a gap in the quoted price, and it was told that it would take a week before delivery during the epidemic. I immediately changed to Dayong Cargo. The freight was cheaper and the service was better.

The attitude of your company's deliveryman is not sure what time it is, it's really low

Good logistics and shipping environment, good service and fair price

Excuse me, does your company handle things like this?? People will not call and send it directly to other people's homes when they are not there?? They will not be notified

For online shopping returns, the employee’s responsibility to actively help with the return is very good. The employee contacted the day before yesterday and returned the product the next day. The employee’s service attitude is also very good. Later, he will switch to this company to send the goods.

very bad logistics So the courier will have this level Presumably you don't care about the quality of the goods received by the customer A company educates these employees this way Sad employees are still being squeezed by you every day call to complain The courier didn't contact me at all and left the goods directly on the 1F Admins don't know Who can accept this kind of apology? If there is any problem with the goods, who am I responsible for? Monitor... you're sure our building monitor is working! ? the most ridiculous One of your logistics companies even throws customer complaints to the courier to handle The people at the station didn't even have a phone call to apologize. Presumably because the average consumer has no influence over you The average consumer is not a big man So you just mess around People who want to see this article When you value the quality of what you sell to consumers Logistics is also an important part This XX logistics Hope to be eliminated look forward to

Should I take the goods to the site for delivery, should it be considered a free pick-up fee, and the freight depends on the accumulation or weight of the goods, right? As a result, Miss Zhang at the scene counted the shipments for me (and wrote me the mailing address with the receipt), shouldn't you write me the list (which should be paid in cash)? It's weird, does your company give employees free play? What is the significance of taking it to the site and sending it myself, I would like to know why I took the receipt and wrote me the address to return the parcel. Let your company investigate!

I made up reasons to change the delivery time without prior notice at all. When I agreed with the customer, I didn't receive half a phone call. After that, all stores delivered by Hsinchu Logistics will skip it!