東和食品工業股份有限公司 - Section 3
4.1/5
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基於 8 評論
Contact 東和食品工業股份有限公司
地址 : | 268, Taiwan, Yilan County, Wujie Township, Section 3, Wujie Rd, 489號東和食品工業股份有限公司 |
電話 : | 📞 +8889 |
網站 : | https://www.how-mama.com.tw/ |
分類: |
食品製造供應
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城市 : | Wujie Rd |
洪
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洪宥聖 on Google
★ ★ ★ ★ ★ |
田
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田村哲(クマ) on Google
★ ★ ★ ★ ★ 良心企業,一定要推的!
Conscience enterprises must be pushed!
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王
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王凱 on Google
★ ★ ★ ★ ★ 第一次離吃的罐頭這麼近
This is the first time so close to the canned food
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廖
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廖痒 on Google
★ ★ ★ ★ ★ 鰻魚系列。鰻魚罐還不錯吃丶
Squid series. The squid cans are delicious.
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謝
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謝呈允 on Google
★ ★ ★ ★ ★ 好媽媽系列產品都好吃
Good mother series products are delicious
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S
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Steven Chen on Google
★ ★ ★ ★ ★ 衛生無防腐劑, 口味合宜, 物有所值, 方便。
Hygiene and preservative-free, good taste, good value for money, and convenient.
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S
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SMILE SMILE on Google
★ ★ ★ ★ ★ 一個會封鎖消費者在它們FB說實情的罐頭公司,
我是它們的老客戶,在它們的FB反映實情,結果竟然遭到刪除留言封鎖(不能在它們的FB留言)。
是它們為了它們的生意好,只許在FB粉絲團留下逢迎拍馬的留言媽?
顧客實情的反應卻刪刪刪,不給反映,連私訊也不能留(因為被它們封鎖了),打電話給客服,回答說「刪除留言的人不在」、我請他們主管處理,客服說會的,但到現在一通電話也沒有!
以後不會再買它們的罐頭了!
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2021/3/10
貴公司回覆留言是否有去請教一下律師呢?
你用【我司已截圖所有對話內容,並保留法律追訴權】是在恐嚇我這消費者趕快刪除這則評論嗎?
你說「只因顧客覺得平台商退貨作業麻煩,並威脅將投訴消基會,當時已再三向您說明」
你這樣回覆真的令我這消費者感到很無言!你們公司有什麼可以讓我「威脅」投訴消基會?是你們好媽媽罐頭品質有問題嗎?消基會是一家公平公開機構,若我或他人真去投訴也是合法管道,若你們的產品沒問題,怎怕被投訴?你把我消費者冠上「威脅」這罪名,這也太恐怖了,買個罐頭有問題,跟貴公司反應是否能換貨處理,我不是給你隨便退貨喔!並好心「私訊」告知你們品檢有問題,不然怎麼硬盒罐頭禮盒,卻好幾罐罐頭都大凹凹,得到的卻是你的刪除公開留言及封鎖我的訊息,現在我這消費者卻被你冠上「威脅」的罪名,這就是我買你們那麼多罐頭後的下場嗎?
而我說的都是事實,你們大公司只是想用告人來嚇消費者,要消費者都不準說事實嗎?
這是我第一次看見!
我在你們的粉絲專頁反應也是事實,你這樣用告人的來嚇消費者,
誰敢向你們買罐頭啊!真可怕的公司啊!
我還有錄音證據,證明我打電話去你們公司客服詢問的內容,我還有粉絲專頁直接被你們封鎖的等等證據!
我一直等你們公司打電話跟我解釋為何罐頭有問題,我只是問可以如何處理,就這麼簡單而已,有需要刪除我反應的公開留言及私訊嗎?結果原來你們只是敷衍我而已!虧我那麼重視食安,超市買罐頭就是買你們所謂無添加防腐劑的,但你到目前總總作為真令人心寒啊!
一家只容許消費者到粉絲專頁說東西多好多好,一有問題消費者反應,就是刪除公開留言,就是封鎖消費者的私訊,這是什麼居心呢?
我家現在還一堆你們公司的罐頭,都是我在momo購物台買的,如果你要告我歡迎,屆時我會把罐頭及所有證據拿到法庭去,告訴法官說,我說的話都是真的!且我還會告你們誣告!
哇!原來你們是有備而來,看完你的回覆要用法律對付我,我馬上去看跟你們的私訊留言,被你們開通了,所以你知道誰在裡評價囉!既然知道我是誰,那麻煩你們高層來跟我解釋一下「為什麼要刪除我的公開留言?為什麼要封鎖我對妳們的私訊!」還有為什麼用【我司已截圖所有對話內容,並保留法律追訴權】來恐嚇我!
A canning company that will block consumers from telling the truth on their FB,
I am an old customer of theirs. I reflected the facts on their FB, but I was blocked by deleting the message (cannot leave a message on their FB).
Is it that they are only allowed to leave a message on the FB fan group for their good business?
The customer’s actual response was deleted, and the private message was not reflected (because they were blocked). They called the customer service and answered that "the person who deleted the message is not there." I asked their supervisor to deal with it, and the customer service said Yes, but there hasn’t been a phone call so far!
I won't buy their cans again in the future!
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2021/3/10
Did your company ask a lawyer when replying to the message?
Are you using [Our company has screenshots of all conversations and reserves the right of legal prosecution] to intimidate consumers of me to delete this comment as soon as possible?
You said, "It's just because the customer feels that the platform provider's return operation is troublesome, and threatens to complain to the Consumer Foundation, which has been repeatedly explained to you at that time."
Your response like this really makes me as a consumer feel very speechless! Is there anything your company can allow me to "threat" against the Consumer Council? Is there a problem with the quality of your mother's canned food? The Consumer Foundation is a fair and open organization. If I or others really complain, it is also a legal channel. If your product is okay, how can you be afraid of being complained? You put my consumers on the charge of "threatening". This is too scary. There is a problem with buying a can. Tell your company whether it can be exchanged or not. I am not giving you a casual return! And kindly "private message" to inform you that there is a problem with the quality inspection, otherwise the canned gift box is hard, but several cans are very concave, but what you get is your deletion of the public message and blocking my message. Now I, a consumer, has been You are accused of "threat". Is this what I ended up after buying so many cans from you?
And what I'm talking about is facts. Your big company just wants to scare consumers with telling people. Do consumers not be allowed to tell the truth?
This is the first time I have seen it!
My reaction on your fan page is also a fact, you use telling people to scare consumers like this,
Who dares to buy canned food from you! What a terrible company!
I also have recording evidence to prove that I called your company's customer service to inquire about the content, and I also have evidence that my fan page was blocked by you directly!
I have been waiting for your company to call and explain to me why there is a problem with the cans. I just asked how to deal with it. It's as simple as that. Is it necessary to delete the public and private messages that I have responded to? Turns out you are just perfunctory me! Because I pay so much attention to food safety, the canned food in the supermarket is what you call without added preservatives, but it is really chilling that you have always done so far!
A company only allows consumers to go to the fan page to say how good things are. When a consumer responds to a problem, it deletes the public message, which is to block the private message of the consumer. What is this intention?
My house still has a bunch of cans from your company. I bought them at the momo shopping counter. If you want to sue me, I’m welcome. Then I will take the cans and all the evidence to the court and tell the judge that what I said is true. of! And I will sue you for false accusations!
Wow! It turns out that you are here prepared. After reading your reply, you have to use the law to deal with me. I immediately went to read your private message and it was opened by you, so you know who is in the evaluation! Now that you know who I am, please ask your senior executives to explain to me "Why delete my public messages? Why block my private messages to you!" And why use [Our company has screenshots of all conversations, and Retain the right of legal prosecution] to intimidate me!
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胡
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胡餘慶 on Google
★ ★ ★ ★ ★ 最近在大賣場發現了這種無食品添加物的鮪魚罐頭。口感非常的棒,低鈉、低卡、無糖、低碳水化合物……感謝東和食品工廠的用心,無非是輕食主義者的最佳福音!希望你們能繼續努力推出無食品添加物的好食品。
This canned food can not be found in hypermarkets recently. The taste is very good, low sodium, low calorie, no sugar, low carbohydrate... Thanks to the heart of the Donghe food factory, it is nothing but the best gospel of the light food! I hope that you can continue to work hard to introduce good foods without food additives.
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