和泰產險新竹分公司 - East District

2.7/5 基於 8 評論

Contact 和泰產險新竹分公司

地址 :

300, Taiwan, Hsinchu City, East District, Minzu Rd, 139號和泰產險新竹分公司

電話 : 📞 +88
網站 : http://www.hotains.com.tw/
分類:
城市 : Minzu Rd

300, Taiwan, Hsinchu City, East District, Minzu Rd, 139號和泰產險新竹分公司
振雄 on Google

理賠金沒下來,不知道要等到何年何月何日。 理賠專員 ,太專業了...連一顆星都不想給!請問:有負5顆星嗎? 不知道為什麼理賠金額匯到我戶頭我隔幾天就出意外又是同一個理賠專員被車撞太巧合了實在很難聯想你們和泰真的好可怕
The claim payment hasn't come down, and I don't know what year, month and day it will wait. Claims specialist, too professional... I don’t even want to give a star! Excuse me: Are there negative 5 stars? I don’t know why the claim amount was remitted to my account. I had an accident every few days and the same claims commissioner was hit by a car. It’s a coincidence. It’s really hard to associate you with Tai.
L
LOOOVE CHEN on Google

業務員完全沒有想要處理事情! 一個案件拖了快半年,一直沒有處理,都是我自己主動問,業務員才會回覆,但是回覆的內容也完全只是說說而已,沒有一次做到。 要匯的款項沒有匯,要寄的文件沒有寄,說的完全沒有做到,對方給了三四次的時間,都沒有一次有收到東西!
The salesman didn't want to deal with things at all! A case has been delayed for almost half a year and has not been dealt with. I asked the clerk on my own initiative to reply. However, the content of the reply was nothing but talk. I did not do it all at once. The money to be remitted was not remitted, the documents to be sent were not sent, and what was said was not done at all. The other party gave three or four times of time, and never received anything!
陳美蓮 on Google

*效率極差,處事態度消極,這是唯一的評價! 完全連一顆星都不想給,本來想說算了,但是服務態度實在太差,還是覺得需要上來評論一下。 一個案件資料理賠申請寄出從新竹轉台中拖了快2個月,還沒轉到台中分部也一直沒有處理,Line留言也不讀,都要我自己主動打電話新竹台中跟催,業務才會回覆,但是回覆的內容也完全只是說說而已,沒有一次做到。 要寄的文件沒有寄,說的完全都沒有做到,對也都不會主動回覆,事後完全一個回應也沒有,都要自己再問一次,才會收到回覆,就算業務繁忙,回覆告知一聲很難嗎? 完全感受不到誠意,辦事效率非常差,態度也是一樣消極,沒有想要處理事情,如果我沒有問,一定永遠收不到理賠的貨款,從過年前拖到年都過完了還沒有任何處理動作。 ***效率極差,處事態度消極,這是唯一的評價
*Very poor efficiency, negative attitude towards things, this is the only evaluation! I didn't even want to give it a star at all. I wanted to give it a go, but the service attitude is really bad, I still think I need to comment on it. A case data claim application was sent from Hsinchu to Taichung for almost 2 months. It has not been transferred to the Taichung branch and has not been processed. Line messages are not read. I have to call Hsinchu Taichung to follow up. Will reply, but the content of the reply is just talk, not once. The documents to be sent were not sent, none of what was said was done, and they did not respond actively. Afterwards, there was no response at all. You have to ask yourself again before you receive a response. Even if the business is busy, the response will be notified. Is it difficult to sound? I can't feel sincerity at all, work efficiency is very poor, and my attitude is also negative. I don't want to deal with things. If I don't ask, I will never receive the payment for the claim. From the year before the new year to the end of the year, there is no action . ***Very poor efficiency, negative attitude towards things, this is the only evaluation
黄郁婷 on Google

不負責審核至少填寫資料時可以幫忙確認資料欄位需要填寫的部分有哪些吧,整個就是不甘我的事超級無敵爛的態度。
I'm not responsible for auditing. At least when filling in the information, you can help to confirm what parts of the information field need to be filled in.
游筑珺 on Google

如果可以一顆星也不想給,處理車禍理賠事情,說會聯絡也都沒有,感覺就不想處理,打過去好幾次都說會告知,結果還是沒有一次回電!!已經拖很久了…
If I can, I don’t want to give one star, and I don’t even have any contact when dealing with car accident claims. I feel that I don’t want to deal with it. ! It's been a long time coming...
y
yuchun chiu on Google

給一星都是浪費⋯ 非常非常非常不推薦!拒保! 花了兩個月時間等待防疫保單,就只有一封簡訊要三天內臨櫃親簽,想著理由退保啊 吃相難看!想賺又怕賠不起
陳佩綺 on Google

能理解為什麼有人會說一顆星都不想給。根本不想處理理賠事宜,問需要的理賠資料說他不知道。說防疫險他們不處理,也不知道資訊,說我們自行寄資料給台北或是他們代寄。問理賠填寫資料都說不知道,不清楚,也不處理。 保保險前請三思
P
Peggy on Google

請的員工們是沒領薪水嗎?一副別來煩我自己解決的樣子,問什麼都不知道,想臨櫃辦保險理賠,一直叫我寄信給總公司就好,我說那我資料自己填寫好,只請你們協助我寫理賠申請書就好,不然寫錯要退回很麻煩,連這個小請求,都還要說要問一下,幫我轉接電話,然後轉接了五分鐘沒人接,我就掛了,下次絕對不會保和泰了,剛辦完富邦的,再來和泰這邊,真的天差地別,還是選大公司的好,真的是一顆星都不想給呢⋯
Are the hired employees unpaid? Don't bother me to solve it myself, I don't know anything, I want to go to the counter for insurance claims, just keep asking me to send a letter to the head office. I said that I will fill in the information myself, just ask you to help me write it The claim application form is good, otherwise it will be troublesome to return it if you write a mistake. Even this small request, you have to ask, help me transfer the phone, and then transfer the phone for five minutes and no one answers, I will hang up, next time I will definitely not Baohetai anymore, just finished Fubon, come to Hetai again, it is really different, it is better to choose a big company, I really don't want to give a star...

Write some of your reviews for the company 和泰產險新竹分公司

您的評論將非常有助於其他客戶查找和評估信息

評分 *
你的意見 *

(Minimum 30 characters)

你的名字 *