永豐銀行-新竹分行

The environment here is good, the guards and counter staff are very polite, and the service efficiency is also good.

Miss Mina Yang's service attitude is super good! ! ! Thank you so much for her help!

When I asked about opening a securities account, the switchboard answered the phone with a cold tone, which made me uncomfortable, so I hung up the phone and decided to go to another place to open it. I also told my colleagues not to go to your place to open it.

Ms. Liu at Counter No. 7 was super nice to help me solve my difficulties, because it was really difficult, so thank you very much!!

In early April 2022, I will go to Guanghua Branch to apply for a property certificate, but I have to ask Ms. Kang of Hsinchu Branch before going to apply for it. Unfortunately, the documents were returned abroad. At the end of April, I went to the Hsinchu branch to apply, because the time for supplementary documents must be issued on the same day, but the bank before the holiday was actually very busy. Miss Kang was very responsible and promised me that I would email me. When it was almost 7:00 in the evening, Miss Kang reminded me that I had emailed and said that she would go off work after I confirmed that there was no problem. I am very moved. However, after the consecutive leave, the documents were returned by foreign countries again, and Miss Kang was asked to assist in making corrections again. Finally passed this week. I really appreciate Miss Kang's service enthusiasm and patiently solving problems for customers. Really sure about her performance. (Note: The returned item is really strict in European country regulations)

Convenient parking is next to the parking lot and Miss Zhuo’s service is really good, I feel very comfortable. I’m very grateful to transfer money to the wrong branch by accident and change the girl to help me. Thank you ?? I can only say that this experience is very good