中租租車 - 新竹中華站

I rented a 21-year-old Mazda 3 today. The car is in very good condition. It’s great to be able to rent such a new car without being slapped by the mileage fee. The store staff are also very kind and will introduce the car’s functions in detail. Locomotives can be parked in the parking lot, which is suitable for bicycles in Zhubei area to rent a car in the past!! (but still hope that your company can consider setting up XDD in Zhubei)

The vehicle leased this time is the VW Touran seven-seater. The vehicle is quite new and licensed for the year, and it is the top R-line version with quite complete equipment and a lot of pleasure to drive! The service staff has a good attitude and it is recommended. When asking about the car model on the phone, they will explain in advance the comfort of the third row of the vehicle, as well as the luggage capacity and approximate size, and it is recommended to watch the actual car on the spot to evaluate whether it is suitable for renting! The procedures for renting and returning the car are very convenient and fast

Renting a car with a car rental voucher for more than two consecutive days is quite cost-effective There is a gas station nearby and it is not a problem to return the car with full gas The car is in good condition, but it’s a pity that the accessories are very positive. It’s already great to have a new car at this price. Next time I see if I have a chance to try the 1.5 focus number?

Cheap is quite cheap, but the clerk has a bad attitude when returning the car. When I picked up the car, they said to give me full gas, so I have to return the car full of gas, I filled up the gas before going home at night and went to return the car the next morning, saying that I might be walking around during this time. It makes me super upset, isn't it saying that the good judgment is based on the fuel tank pointer, are you saying hello? ^_^ Give five stars, this is one of the stars, will come again next time <3

This rental car, time 5/11-5/13. When I delivered the car, I told the delivery lady that I didn't drive often, and clearly informed that our trip was going to Alishan, and we had to pass through bumpy mountain roads, and asked the lady how to use the car gear. The delivery lady responded that if you don't drive often, it is recommended to use "D gear" throughout the whole process. The "low speed" gear is complicated, and she herself doesn't know how to operate it. She told us that it is for car players, and told us not to use it. . Therefore, we went to Alishan this time to use "D file" according to the store's recommendation. On 5/13, we descended from Alishan. We passed the most dangerous and bumpy one-way road in Alishan. The passengers in the car just rolled down the windows, and the whole car smelled a strong smell of burning plastic. We honked our horns to warn our tires were "smoke", we hurriedly parked the car on the side of the road and called the rental car company to check the status. The car rental company is easy to say that the road goes down the mountain. If you use "D gear" and use the brakes intensively, the scorched skin will burn and burn due to overheating. We are asked to stop by the roadside and wait for cooling, and then use the "low speed first gear" to go down the mountain. Yes, he turned a deaf ear to the serious negligence of using "D file" for the whole journey as informed by the delivery staff before the trip. When I rented a car, I asked the other party how to use the gear due to safety considerations and clearly informed the Alishan Mountain Road itinerary. The delivery staff clearly told me to use "D gear" throughout the whole process. On the phone, the shop manager didn't say sorry, only shirk responsibility and escape. He didn't take care that the negligence of the delivery staff would directly lead to the death of six people in the entire vehicle. We then asked a professional. He said that if the vehicle is not detected immediately and continues to drive, the vehicle will eventually fail to brake, hit the mountain wall, and cannot continue to use the low-speed "first gear" when going down the mountain, and needs to use the low-speed "second gear", otherwise it will also cause high temperature. , causing danger to the vehicle. That is to say, if the passengers in my car didn't roll down the window "just" and there was no vehicle behind to honk the horn to remind me, I would have been a dead soul in a car with six people. After encountering the accident, the stationmaster suggested to use the low-speed "1st gear" for the whole journey down the mountain, which also almost caused our danger. Fortunately, we asked other professionals to drive in "2nd gear". For two serious mistakes in a row, the stationmaster did not apologize. He kept emphasizing that the car rental company did not have the responsibility to teach driving. For inexperienced guests, he would only recommend the use of the D gear. If you have any comments, please go to the consumer protection officer. The car rental company is not at all grateful that we are fine. Does it have to be fatal to face negligence? We called again and again, but the stationmaster repeatedly avoided and repeatedly said that he would ask the supervisor for instructions. First, he promised that the supervisor would call him back, and then he said that the supervisor would ask him to come forward, but he did not provide any compensation measures, let alone an apology. In the end, It was only said that the legal affairs of the company would contact us to discuss the follow-up on Monday.

good condition good service We have a special situation and try to solve it for us. 100 points~