海底撈火鍋新竹分店 - East District

Expensive but great service. They have "change face" shows and noodle shows (for when you order noodles). Theres a mini snack bar which you can take as much as you want, same goes for the ice cream. At the waiting area, they offer other services for while you wait to be seated, like a small nail salon and its free! Never had the chance to use it but sounds fun!

One of the best hotpot restaurant from China. I have tried Singapore and now Taiwan branch, it taste the same.

Excellent service and great selection of menu items for the hotpot. Great recommend!

Delicious hot pot restaurant with entertainment. The music in the mask dance is way too loud and the speaker is totally overdriven. The overall price for the value for the food and the show is good.

Nice performace albiet a little loud, food is tasty, kids get a toy... overall it's a good experience and worth the higher price. I like that they even have a play area and manicure stall for waiting guests! One thing I didn't like was that they assign a server to hover near you to help you with everything... and I mean EVERYTHING. I felt like my every bite was being monitored. I think I had my water refilled at least 10 times in one meal. It got to the point where I didn't even notice our server sneaked up and filled it...and thinking my cup was still 2/3 full, I tipped it too much and proceeded to accidentally dumping half of it on my lap and face. Anyways, I chalk it up to a cultural difference. Westerners might feel uncomfortable with this amount of attention although the intention is good. I would go back for a special occasion.

It’s one of my favorite restaurants. Our server: 范羽辰 was the most professional, thoughtful and friendly waitress I’ve ever met. Hot pot soup was flavorful and made from scratch- we chose four flavors. Shrimp paste was incredible- seasoned to perfection, firm and very fresh. So was Haidiao Style Sliced Beef- lean yet soft. Our server helped us choose the most popular and tasty dishes- she was very kind, knowledgeable and helpful. We also got free dessert- delicious Fried Sliver Thread Buns. Incredible experience, delicious fresh food and outstanding service. That’s why we keep coming back.

Luxury hotpot with amazing service, very fresh ingredients and prices to match. We loved this restaurant and their attention to detail. When you sit down you’re given an apron, finger wipes and if you’re wearing glasses a lens cleaner. Is that kind of place with that kind of attentiveness (I was thirsty and so my glass was immediately changed for a bigger one). Onto the food we ordered the tomato and the sichuan hot pot soup base - both were delicious. The meat was excellent and could be ordered as a whole or half place. Be aware that it’s an expense place - in terms of value for money the pork was the best meat The portions for the string mushrooms were very generous. I’d also recommend the cucumber (yes in a hotpot) and the fresh noodles, not because you get many but because they were so good. As well as the dishes you order you’re given unlimited cold noodles with carrot, edamame beans, and seaweed. Hai Di Lao is up there with Din Tai Fung - places that taste great but are only for special occasions. Part of what you would normally be paying for is the art of marking fresh noodles at your table and the extra services (getting your nails done, shoes cleaned etc). This can’t happen now because of Covid-19. So be aware of this before you go.

A hotpot chain store from China. No doubt of their service. Explain details and suggestion dishes. Also chief’s special. You can choose up to four different soups. Waiters been trained to come ask and serve all the time. Feel a little embarrassing and disturbing. Come with noodle swing and change face show. Rest and wait area with snacks and drinks to serve. Also provide kids room/ nail salon. The quality is fine and $$$ quite high price.