大東電器有限公司 - East District

Five-star service! ! I only bought a few home appliances in my new home, but the owner's friendly service attitude feels great!

I bought a 900 electric heater. It was only 499 on the Internet. I don’t want to give it a star. The price is true.

The after-sales service was super poor, the air-conditioning pipeline was not installed, and the water leaked into the house on rainy days. It took a few weeks to come. The refrigerator made a strange noise. After a week, there was no response.

What an unpleasant experience !! I booked an air conditioner, made an appointment for the installation time, specially asked for leave at home, etc. Suddenly the boss called to say that the price should be increased by about 3000 yuan, I asked her if she had reported the wrong price? She kept blaming me for not specifying the specifications. Strange This specification was recommended to me by her. We also picked it on her catalog. When I asked her which model was written on her order, she actually said that it was not written on the order. I also wanted to go Confirm again in her shop. Patience ran to her store and found that the model part of her calendar was marked with white marks. It should be the wrong model and the wrong price. But her tone has never been her problem. I will not account for it The store is cheap, I accepted her to increase the price, but I felt uncomfortable. Later I want to say that I went online to check the price, and I found that the price of other stores is her original quotation, and even more preferential. I think I am really a Injustice is played by her. She is mad, returns! I was full of anticipation, but now I'm sulking. The bossess's approach is uncomfortable!

Poor service attitude, will also hang customer calls, appointments to repair at night, the results can not go to the government service and not notice, will only let customers wait for the time. Two weeks ago, I told the store that I was at home when I was at home. I could go to the government to repair it, but the store would find a reason to perfuse that I had arranged a week of it. The focus was on knowing the store early, and gave such a bad reason! Very not pushed! The original factory has been found to repair!

When helping us install the air-conditioning outdoor unit, it was found that the installation of the fifth unit would violate the community without warning, and it was not fixed at the time of installation, and it also occupied the next door rain cover. A week later, after the neighbor reminded me to react with the store, the store promised to let us refund, but after deducting some expenses, only 40% off the purchase price ... --------------- Understand that the store will reply in this way. It is true that we are also negligent. We forgot to confirm the norms of the community, and we also forgot to ask the store to do on-site exploration. After all, we are "amateur", unlike the store is "professional", so we forget or do not know some precautions should be understandable. However, when the store found that it could not be installed during the installation, it suddenly "for a while" forgot to ask us, and put the outdoor unit "put (not fixed)" in the neighbor's rain cover and "forget" to confirm with us whether we have the neighbor agreed. If the store can consider the customer more than necessary, I believe I will be very grateful for his professionalism and reminders. If there are these extra reminders, the dilemma of returning and disassembling will not happen. The whole process is my negligence, the store does not have an obligation to remind. But I feel bad about Yuqing. I will choose a small shop next to the community to expect more intimate service. It ’s just that the way the store handles it and the reply to me cannot be expected but only disappointed… (the last sentence of the store ’s reply ... I do n’t feel strong and I do n’t agree with it)

The service is good and the store is worth encouraging. This time, I asked the master to help me move the drum washing machine. You need to go through a narrow aisle to move in and out. The master is very professional and very careful to move the washing machine. The attitude is very good and on time. The master also helped to solve the problem that the gas stove was not available, a really good store

Unable to deal with the problem of air-conditioning odor in the user warranty, please consider yourself if you want to buy air-conditioning here