兆豐銀行北新竹分行
3.3/5
★
基於 8 評論
Contact 兆豐銀行北新竹分行
地址 : | 300, Taiwan, Hsinchu City, North District, Zhongzheng Rd, 129號兆豐銀行北新竹分行 |
電話 : | 📞 +8877 |
網站 : | https://www.megabank.com.tw/ |
分類: |
銀行
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城市 : | Zhongzheng Rd |
劉
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劉康泉 on Google
★ ★ ★ ★ ★ 一顆心都不想給,
I don't want to give a heart,
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C
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CY Chang on Google
★ ★ ★ ★ ★ 存款開戶那位小姐的態度很差,讓人非常不舒跑。若不得已,根本不想在這裏開戶。一個爛行員,破壞了整個團隊。
The attitude of the lady who opened the deposit account was very bad, which made people very uncomfortable. If you have to, I don’t want to open an account here. A bad guy broke the whole team.
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幽
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幽幽 on Google
★ ★ ★ ★ ★ 辦事動作慢就算了,外幣換匯明明牌價上面顯示多少,辦理的時匯率更低,說依照電腦系統,但明明我在等號碼時,牌價匯率根本沒有低到那個數字過,還只錢也是10元人民幣不收是怎樣,沒見過這樣的銀行,下次寧可去其他家,感覺很差勁。
Even if the action is slow, the exchange rate of foreign currency is clearly displayed on the exchange rate, and the exchange rate is lower. According to the computer system, it is clear that when I wait for the number, the exchange rate is not as low as that number, and the money is 10. It ’s a bad thing if I do n’t collect RMB. I have never seen such a bank. I would rather go to another house next time.
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Lena Chen on Google
★ ★ ★ ★ ★ 來的次數沒幾次,不過每次感覺都很差
1、人很多,每次來都覺得動作很慢
2、之前開戶是實習生不專業
3、補摺機一天到晚壞掉,我還要跑去公道五或竹科
4、我沒收過其他銀行什麼洗錢調查,只能說兆豐很詭異
5、一邊處理客戶事情一邊在討論中午要吃什麼?離12點還有一個小時!感覺有夠差!
反正沒什麼好感,反正已解戶!能不用這家是最好
I haven't been here a few times, but I feel bad every time
1. There are a lot of people, and I feel slow every time I come
2. The intern was unprofessional when opening an account before
3. The make-up machine is broken all day long, and I have to go to Fair Five or Bamboo Branch
4. I have confiscated any money laundering investigations from other banks. I can only say that Zhaofeng is very weird.
5. Discussing what to eat at noon while dealing with customer matters? There is one hour left before 12 o'clock! It feels bad enough!
Anyway, there is no good impression, anyway, the account is closed! It's best to not use this one
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Chia Ling Hou on Google
★ ★ ★ ★ ★ 長久以來的外幣爛服務。只能給一顆星
一般櫃檯跟保險箱服務都還不錯
但外幣櫃臺超糟糕,平均2個月出國一次,礙於離家近,帳戶都綁兆豐,所以這幾年都還是在兆豐換。
1. 3年前行員拿了美鈔舊幣給我,當時我沒注意,因為旅行時家人付全額費用,所以當時換鈔一毛沒用,拿回櫃台換時,行員跟我說有不流通的舊鈔,要我補額外舊鈔手續,我堅持,並提出調監視要求,行員就默默換給我
2. 2018.09從外幣戶頭領了歐元3500歐,補了現鈔的費用,回存時 3500歐元內是不需要任何費用的,我回存1250歐元,行員硬要跟我收手續費,簿子上面提領當筆已註記行員印章表提款時已收手續費,之後也沒有任何回存金額,行員居然跟我說我沒有回存額度,我默默的問 為什麼?
行員堅持要我補,他說系統上沒有額度,在那之前我根本沒有回存,簿子也能證明,但行員就是要我硬吞
僵持了10分鐘,他不小心說系統問題,到底是系統問題還是人問題?
總之 都不是我的問題⋯⋯卻要客戶硬吞?
他請示主管後,最後是沒有收取費用,但那本來就是應該的,而且還浪費了我許多時間 一句抱歉也沒有
3. 其他零碎的一些事就不說,三個外幣櫃台,排隊人數0人(櫃台也沒有其他客人),常常讓你等個15分鐘以上
Long-time foreign currency rotten service. Can only give one star
General counter and safe services are pretty good
But foreign currency counters are terrible. They go abroad once every two months. Due to their proximity to their homes, their accounts are tied to Zhaofeng.
1. Three years ago, the crew took the old US dollar bills to me. At that time, I didn't pay attention. Because the family paid the full amount during the trip, it was useless to change the currency at that time. I want to make up for additional old banknotes, I insisted, and made a request to adjust the surveillance, the crew silently exchanged for me
2. 2018.09 I received 3500 Euros from the foreign currency account, and made up for the cost of cash. I did not need any fees for the return of 3500 Euros. I returned 1,250 Euros, and the clerk insisted to charge me a handling fee. The lead has noted the handling fee that was charged when the crew stamp sheet was withdrawn, and there has been no deposit amount since then. The crew member told me that I did not have the deposit amount. I asked why silently?
The crew insisted that I make up. He said that there was no quota on the system. Before that, I did n’t save it at all, and the books could prove it, but the crew wanted me to swallow it.
After 10 minutes of stalemate, he accidentally said that the system was a system problem or a human problem?
In short, it's not my problem, but I want customers to swallow it?
After he asked the supervisor, there was no charge in the end, but that was what it should be, and it wasted a lot of my time. I did n’t say sorry.
3. I do n’t want to talk about other bits and pieces. There are three foreign currency counters, and the number of people in the queue is 0 (there are no other guests at the counter). You are often asked to wait more than 15 minutes.
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翁
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翁不告訴你 on Google
★ ★ ★ ★ ★ 12號開戶櫃檯人員,服務態度差,一副就是不想幫你開戶的樣子,還跟我要其他家銀行的存摺要看,這是正常流程嗎? 還跟我說不能繳水費?
The staff at the account opening counter on the 12th have a poor service attitude. They just don’t want to open an account for you. They ask me for the passbooks of other banks. Is this a normal process? Tell me you can't pay water bills?
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WEI I on Google
★ ★ ★ ★ ★ 電話客服服務態度極差
是在跩三小?
Very poor phone customer service
Are you in the third elementary school?
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Mick P on Google
★ ★ ★ ★ ★ fast and polite service
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