嘉儀企業股份有限公司

3.2/5 基於 8 評論

Contact 嘉儀企業股份有限公司

地址 :

302, Taiwan, Hsinchu County, Zhubei City, 光明一路8號嘉儀企業股份有限公司

電話 : 📞 +8888
網站 : http://miele.kenk.com.tw/dealer.asp%3Fid%3D4
Opening hours :
Wednesday 8:30AM–5:30PM
Thursday 8:30AM–5:30PM
Friday 8:30AM–5:30PM
Saturday 8:30AM–5:30PM
Sunday Closed
Monday 8:30AM–5:30PM
Tuesday 8:30AM–5:30PM
分類:
城市 : Zhubei City

302, Taiwan, Hsinchu County, Zhubei City, 光明一路8號嘉儀企業股份有限公司
H
HUANG CHU CHEN on Google

售後服務超差,掃地機器人用一年多就壞了, 要送修卻說過保固要自己寄到維修中心,打給門市去幫忙送也不行,運費自己出也不行,打給客服一樣,的結果,誇張!! 請問我買任何家電要維修到門市去有不會幫忙送修的嗎?還是只賣不修? 看看人家Garmin 怎麼做售後服務的,不會再買第二次了!
The after-sales service is very poor. The cleaning robot has broken for more than a year. I have to send it for repair, but I said that the warranty should be sent to the repair center by myself, and it wo n’t work to call the store for help. !! Excuse me, do I have to buy any home appliances for repair to the store? Or just sell it? See how Garmin does after-sales service, and will not buy it again!
k
kolo Chen on Google

買Miele G6100洗碗機,只用 2 年 3 個月,洗碗功能正常使用,但前幾天發現水漏出廚下踢腳板。 請原廠師傅拆開看,發現漏水已久導致底版有一邊全都銹掉了。此機型有漏水偵測的功能,但燈號完全沒亮。 維修報價 $16500 需換整個馬達總承,無法只維修漏水問題。 目前底版已經鏽蝕,拆完檢查後,連關門都卡卡,就算換了馬達也恢復不了原本的樣子。 附上購買證明和鏽蝕照片。
I bought the Miele G6100 dishwasher and only used it for 2 years and 3 months. The dishwashing function worked normally, but the water leaked out of the skirting board under the kitchen a few days ago. Ask the original factory master to open it and see that it has been leaking for a long time that all one side of the base plate has been rusted. This model has the function of water leakage detection, but the light is completely off. Repair price $16500 requires replacement of the entire motor assembly, and it is impossible to repair only the water leakage problem. At present, the base plate has been corroded. After disassembly and inspection, the door is stuck even when the door is closed. Even if the motor is changed, it cannot be restored to its original appearance. Attach proof of purchase and photos of corrosion.
李哲維 on Google

在巨城百貨購買了Miele蒸爐後陸續參加了一兩場老師的廚藝課,那天也帶著朋友到新竹嘉儀體驗館參觀冰箱跟烤箱,一進去人員就幫我們用殺菌水,是用臭氧做成的殺菌水消毒,體驗館人員邊解釋這個新產品,從去年因為新冠病毒所以我就特別注意殺菌消毒的東西,這個臭氧水殺菌後就還原成氧氣,天然又安全,連小孩用都不用擔心會殘留甚麼化學藥劑。很喜歡體驗館的環境跟人員的親切服務態度。
After purchasing a Miele steam oven at Jucheng Department Store, I participated in one or two teacher’s cooking classes. On that day, I took my friends to the Hsinchu Jiayi Experience Hall to visit the refrigerator and oven. As soon as I entered, the staff helped us use sterilizing water. Sterilizing water made of ozone. The experience hall staff explained this new product. Since last year because of the new crown virus, I have paid special attention to the sterilization and disinfection things. After the ozone water is sterilized, it will be reduced to oxygen. It is natural and safe, even for children. Don't worry about what chemicals will remain. I really like the environment of the experience hall and the kind service attitude of the staff.
莊英凱 on Google

先說,本人不是同業,這企業售後服務極差,掃地機器人用不到兩個月壞掉,送修還要親自送去維修中心,也檢查不出哪裡故障,取貨也無法配合取貨時間,還叫我們客人自己想辦法,連一個客服機制都沒有,一點保障都沒有,尚未購買及已購買的消費者請三思阿。
First of all, I am not in the same industry. The after-sales service of this company is extremely poor. The sweeping robot breaks in less than two months, and the robot must be sent to the repair center for repair. I can’t find any faults, and I can’t pick up the goods. Time, we also asked our customers to find a way. There is not even a customer service mechanism, and there is no guarantee at all. Consumers who have not yet purchased or have purchased please think twice.
E
Eric Chu on Google

東西貴,對不上該有的品質,賣的時候服務都很好,售後的維修服務就變得很差,零件天價師傅技術也爛,修了三次還修不好,每次都得請假配合他們的上班時間,損失的工時都不夠了,索性不修了還被硬收了500元檢修費,真是花錢沒解決問題還找氣受!給一顆星都嫌多,以後絕對不考慮這家的產品。
The things are expensive, not due to the quality they should have. When they are sold, the service is very good, the after-sales maintenance service becomes very poor, the parts are so expensive and the master's technology is also bad, and the repair is not good after three repairs, and each time you have to ask for leave to cooperate. They didn’t have enough working hours and lost working hours, and they were charged 500 yuan for maintenance if they simply didn’t repair them. They really didn’t solve the problem and they felt angry! It is too much to give one star, and I will never consider this product in the future.
徐咪咪 on Google

派過來檢修的技師態度非常差勁,說話口氣還有整體態度都不像是一間有規模的公司應有的樣子,嘉儀在網路上的評價售後服務差果然是名不虛傳
The attitude of the technicians sent over for maintenance is very bad, and the tone of speech and overall attitude are not like what a large-scale company should be. Jiayi’s evaluation on the Internet is indeed a well-deserved reputation.
M
MING KE on Google

保修還能漏單,客戶沒自己打去問就不用修了,真輕鬆
The warranty can still be missed, and the customer doesn't need to repair it without calling and asking, it's really easy
福克貓 on Google

報修進度超級有問題,過了一個禮拜,連一通電話都沒有聯絡,建議要買它們家的產品要三思
The progress of the repair report is super problematic. After a week, I haven't even made a phone call. It is recommended to think twice before buying their products.

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