和興資訊科技股份有限公司

Lewis Lin, sorry, after the company's investigation, it is impossible to confirm which colleague handles it. Can you leave the contact information? We will contact you proactively or call our company phone again to report for repairs again. Thank you Hexing Information Technology Co., Ltd. ：03-6582106 ext. 9 Cai'S

I have a vt-sm680-djv and I want to inquire about the situation. I listened to the suggestions of the community management committee and called the manufacturer. The customer service attitude is very poor. I haven’t finished asking the customer service. There is a charge for maintenance. After that, I told the customer service that I wanted to ask the access control system about the abnormal situation and I need to find an engineer to discuss it, and I asked if I could leave a message. I wanted to give the customer service machine model first, and I just spoke the first two words vt ⋯, the customer service directly interrupted the conversation and said Hey Hey Hey talk about the abnormal situation, just leave the phone and surname. This abnormal situation may be caused by a certain model, or it may be a direction that the engineer can determine, but it will not let me keep the model? Then by the end of get off work today, I haven't received a call back (look at this attitude and know that no one will return). My own work also dealt with and worked with manufacturers and businesses. The first time I encountered this kind of bird incident, I personally do not recommend community monitoring to this manufacturer for construction. The follow-up service is very bad. 109/7/11 added, I still haven't received a call back, just drop it by the time you write down the message phone.