新光銀行 竹北分行

Inefficiency. Waiting for a long time. The service counter is very slow. I’m sitting there and playing on the computer. I don’t know if I’m doing anything.

Counter service is really bad

Usually there are not many people and there are few counters open, and the service staff are still there to help with the business.

In such hot weather, the cars and locomotives on the roadside are very tight. The roads are busy and fast, and the security personnel are indoors, like the big brother inside to check the bank affairs, scan the code in front of the front glass window to send 1922 , I have to be checked whether there is a text message when I enter, so do I need to post this QR CODE? And if I enter the manual handwritten contact information at the door, do I have to inquire? The answer is no. The security personnel think that it is in accordance with this, which is really strange behavioral logic. While scanning body temperature and alcohol cleaning, the position of the scanning temperature device is lower. Tall people need to lower their heads and aim several times to get the temperature value. On the row, it should be 5-10 cm. There is an error in this distance. In the end, the body temperature must be sensed within 5 cm of the lowest distance.

In order to open the supporting documents...I waited for half an hour and I haven't waited...The service staff are chatting...

Few people have to wait for a long time, the counter is already there, I don't know how precious time is

Today, I came to open an account and sat down. The service staff spoke in a very bad manner and made people feel uncomfortable. If you are not happy, don't come to work.