新信交通有限公司
4.3/5
★
基於 8 評論
Contact 新信交通有限公司
地址 : | 302, Taiwan, Hsinchu County, Zhubei City, Zhonghua Rd, 401號新信交通有限公司 |
電話 : | 📞 +8877 |
網站 : | https://www.facebook.com/%25E6%2596%25B0%25E4%25BF%25A1%25E4%25BA%25A4%25E9%2580%259A-757302887765326/ |
分類: |
交通服務
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城市 : | Zhōnghuá Rd |
文
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文欽 on Google
★ ★ ★ ★ ★ |
Y
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YUN SHAN YU on Google
★ ★ ★ ★ ★ |
追
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追車人 on Google
★ ★ ★ ★ ★ |
乾
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乾燈魏 on Google
★ ★ ★ ★ ★ |
鄭
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鄭見駒 on Google
★ ★ ★ ★ ★ |
A
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All Hp on Google
★ ★ ★ ★ ★ |
林
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林美智 on Google
★ ★ ★ ★ ★ 貴公司的車既寬敞又舒適,服務好
Your company's car is spacious and comfortable, and the service is good.
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鄭
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鄭文睿 on Google
★ ★ ★ ★ ★ 三天兩夜的國內旅遊,農曆七月的旅遊淡季,導遊安排房間的素質整個糟到不行,就算換了房間也還是糟,台南高雄一宿1400的房間,完全沒有那個價值,儼然第三世界的房間,賺錢不該是這樣賺的;然而下雨了,戶外的活動完全沒有雨天備案,只好載著人四處亂遶,導遊專業度根本不足;唯一可以嘉獎的只有態度是客氣親切,不然我連星星都不想給;若需要舒適的旅遊可以多幾百元找有經驗的商家。
真心對我們的總招感到不捨,不體面的旅遊令大家都感到十分尷尬。
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“8/29更新”
*業主回應*
不好意思,您的理由都跟天氣有關(出門時間也是你們決定,天氣不好大可延期),跟我們公司沒有一點關係。
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Okay!本來我想給個差評就把這事忘記,然而貴司竟是以這樣的態度來面對評論,既然看到這種回應,我想我應該也無需客氣了。
那我們就來一一細數這三日的美好吧<3
第一,安排的房間糟跟延不延期有關嗎???
天氣不好淹大水,所以所有商旅都被迫放大雨假嗎?????我評論說安排的旅館差,貴司就可以把問題全推到天候上,如此甚妙,原來訂房跟天氣有關啊?所以即便我們是2個月前就成團,到了當天只好因為“天候因素”所以被迫去住第三世界的房間哦?是我見識淺還是你們在拉二胡???
第二,要撇清關係也不是這樣撇,當我們決定如期舉行時,貴司就沒有思考戶外遇雨處置的 common sense 嗎?原先第二日安排了一些觀光工廠都還覺得有補救回來許多,到第三天就直接放棄行程,拉回北部看所謂的“國際級表演”,但是卻不明著講是什麼、在哪裡,等快到北部才悄悄說在竹南,這場“國際級表演”你們導遊自己都看到睡著,浪費門票300跟我一小時在那邊什麼國際級???要思考的應是替代方案,而不是票面價值差不多可以交差好嗎???天氣狀況是影響的因素沒錯,但是「七股鹽山坐竹筏烤鮮蚵」與「崎頂海水浴場看表演」這兩個的落差極大好不好???
第三,如果延期基本上就是多半人無法參加,就應該還知道有另外一條路叫取消辦理,錢退一退直接整個取消就好了,怎麼不會建議我們直接取消???延期一說顯擺著就只是在推卸責任罷了。
第四,你們載著這整車的人,至少有一半以上,是從自己家去南寮不用5、10分鐘,帶我們去南寮就算了,明明鳳岡跟南寮就兩隔壁,還特意從南寮遶新竹市回竹北再到鳳岡,整車的新竹人欸,是覺得大家都瞎了嗎?沒行程就沒行程,說一下很難嗎??從到南寮那一刻起這趟旅程就已經爛尾,早已說專業度不足,還扯一堆想要卸責,要更改行程說叫大家集思廣益,就是不知道哪裡好玩才需要導遊,難道我出來玩我個人還得要身兼導遊嗎???
Bytheway我還真是第一次碰到,出來玩會有人跑上車賣花生賣貼布,這種sense真的不是開玩笑,要讓所有人盡興蹤然很難,但能讓大多數人敗興也實屬不易;若你們實在無法接受批評指教,就應把評論功能關掉嘛,消極回應只會引發更多不滿。
Three days and two nights of domestic travel, in the off-season of July in the lunar calendar, the quality of the room arranged by the tour guide is so bad, even if the room is changed, it is still bad. The room at 1400 in Tainan and Kaohsiung has no value at all. It is like a third world. It’s not the way to make money in this room; however, it’s raining, and there is no record of outdoor activities on rainy days. I have to carry people around, and the professionalism of the tour guide is not enough; the only thing that can be rewarded is the polite and kind, otherwise I I don't even want to give the stars; if you need a comfortable trip, you can find an experienced business for a few hundred yuan more.
I really feel unwilling to give up our general strategy, and the indecent travel makes everyone feel very embarrassed.
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"8/29 update"
*Owner's Response*
Sorry, your reasons are all related to the weather (you also decide when you go out, and it can be postponed if the weather is bad), and has nothing to do with our company.
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Okay! Originally, I wanted to give a bad review to forget about it, but your company actually faced the review with such an attitude. Now that I see this kind of response, I don't think I need to be polite.
Then let's count the beauty of these three days one by one <3
First, is the room arrangement bad related to postponement? ? ?
The weather is bad and flooded with floods, so are all business travelers forced to zoom in on rain leave? ? ? ? ? I commented that the arranged hotel is bad, so your company can push all the problems to the weather. It's so wonderful, it turns out that the reservation is related to the weather? So even if we formed a group 2 months ago, we had to go to a third world room because of "weather factors" on that day? Is it because I have little knowledge or are you guys playing erhu? ? ?
Secondly, it is not the same to distinguish the relationship. When we decided to hold it as scheduled, did your company not think about the common sense of outdoor rain handling? I originally arranged some sightseeing factories on the second day and felt that there was a lot of remedy to come back. On the third day, I gave up the itinerary and went back to the north to watch the so-called "international performance", but I didn’t know what it was, where, etc. It was almost in the north that quietly said that in Zhunan, this "international performance" your tour guides all saw you fall asleep, wasting 300 tickets for an hour with me. What is the international level there? ? ? What needs to be considered should be alternatives, not par value that can almost be traded, okay? ? ? The weather condition is the factor that influences it, yes, but the difference between "Baking fresh oysters on a bamboo raft in Chigu Salt Mountain" and "Watching a performance at Qiding Beach" is huge, is it good? ? ?
Third, if the postponement basically means that most people are unable to participate, you should also know that there is another way to cancel the transaction. It is fine to cancel the entire refund once the money is refunded. Why don't we suggest that we cancel directly? ? ? When the postponement is obvious, it is just shirking responsibility.
Fourth, at least more than half of the people carrying the whole car from your own home go to Nanliao in 5 or 10 minutes. It doesn’t matter if you take us to Nanliao. Mingming Fenggang and Nanliao are next to each other, and they deliberately From Nanliao to Hsinchu City, back to Zhubei and then to Fenggang, the Hsinchu people in the whole car, do you think everyone is blind? If there is no itinerary, there is no itinerary. Is it difficult to talk about it? ? From the moment I arrived in Nanliao, the journey had been unfinished. I had already said that I was not professional enough, and I wanted to shirk my responsibilities. I had to change the itinerary and asked everyone to brainstorm. I just don’t know where it’s fun and I need a tour guide. Should I come out to play Do I have to be a tour guide personally? ? ?
Bytheway, it’s really the first time I came across. Someone would run into the car and sell peanuts to sell stickers. This kind of sense is really not a joke. It’s hard to make everyone happy, but it can make most people feel bad. It is not easy; if you really cannot accept criticism and advice, you should turn off the comment function. Negative responses will only cause more dissatisfaction.
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