匯豐汽車竹北保養廠 - Zhubei City
4.4/5
★
基於 8 評論
Contact 匯豐汽車竹北保養廠
地址 : | 302, Taiwan, Hsinchu County, Zhubei City, Zhongzheng E Rd, 36號匯豐汽車竹北保養廠 |
電話 : | 📞 +887 |
網站 : | http://www.30888.com.tw/ |
分類: | |
城市 : | Zhongzheng E Rd |
張
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張家瑜 on Google
★ ★ ★ ★ ★ 太感謝竹北保養廠的專業服務和貼心!!
6/21晚間六點多車子故障拋錨,請了道路救援後煩惱該把車往哪裡送(當時已過營業時間),想說碰碰運氣打電話到匯豐竹北廠,結果客服立刻接電話給予協助!而且還願意等到拖吊車來(大約快7點了),整個過程能感受到貴場非常體諒客戶在緊急狀況下造成的不便!
隔天9點多廠長就立刻打電話回報檢查狀況,並在電話中詳細說明故障原因和預估維修的費用,確認之後就立刻開始維修!效率一級棒!過程中遇到需要加碼維修的部分也都隨時電話聯繫讓我知道,不會有「先斬後奏」的情況發生!
再隔一天的中午廠長就通知汽車已維修完畢!到了現場還請技師為我詳細說明故障原因、更換哪些零件以及後續需要注意的地方。
整體來說雖然這一次的拋錨來的突然,但還好有服務非常到位且貼心的匯豐竹北廠幫我度過這一次的難關!真的大力推薦!!
Thank you so much for the professional service and caring of Zhubei Maintenance Factory!!
On 6/21, the car broke down at six o'clock in the evening. After I asked the roadside assistance, I was worried about where to send the car (it was past business hours). I wanted to say I tried my luck and called the HSBC Zhubei factory, but the customer service immediately answered the phone. Help! And I'm willing to wait until the tow truck arrives (it's almost 7 o'clock). During the whole process, you can feel that you are very considerate of the inconvenience caused by customers in an emergency situation!
At more than 9 o'clock the next day, the factory manager immediately called to report the inspection status, and explained the cause of the failure and estimated maintenance cost in detail on the phone. After the confirmation, the maintenance will start immediately! The efficiency is excellent! The part that needs to be repaired during the process You can also call at any time to let me know that there will be no "slash first and play later" situation!
At noon the next day, the factory manager notified the car that the repair was completed! When I arrived at the scene, I asked the technician to explain in detail the cause of the failure, which parts to replace, and the points that I need to pay attention to.
Overall, although this time the anchor came suddenly, but fortunately, the HSBC Zhubei Factory, which has very good service and caring service, helped me through this difficulty! It is really highly recommended!!
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沙
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沙士 on Google
★ ★ ★ ★ ★ 黎專員服務很好 很為客人著想 細心的分析
推薦黎專員
Commissioner Li’s service is very good, very considerate and careful analysis
Recommend Commissioner Li
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夏
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夏凱萍 on Google
★ ★ ★ ★ ★ 旅遊途中突然車子出現維修燈號,找最近的保養廠
這裡的人員服務親切,服務品質很好
由於維修時間需到下午,除了提供便當服務給我們外,說我們若需到外面逛逛有提供電動車使用
維修師傅知道我們趕著南下,還盡快幫我們維修呢
讓我們在這小插曲裡,有些小小的幸福感
Suddenly there is a maintenance light on the car during the trip, find the nearest maintenance shop
The staff here are kind and the service quality is very good
Since the maintenance time needs to be in the afternoon, in addition to providing us with a bento service, we also said that if we need to go outside, we provide electric vehicles for use.
The maintenance master knew that we were rushing south, so he helped us repair it as soon as possible
Let's have a little happiness in this episode
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廖
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廖政威 on Google
★ ★ ★ ★ ★ 服務態度很好
Good service attitude
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H
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Hank Chen on Google
★ ★ ★ ★ ★ 服務親切,但是“定期保養”花了一萬多元後竟然在開回家途中警示燈亮三個(以前從未有過)。只能再開回去處理…
新竹區有建議建議優質的保養廠嗎?
The service was friendly, but after spending more than 10,000 yuan on "regular maintenance", three warning lights turned on during the trip home (never before). I can only open it again to deal with...
Does Hsinchu District have any suggestions for quality maintenance plants?
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郭
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郭騰鴻(帥帥貓) on Google
★ ★ ★ ★ ★ 今天冷氣不冷進廠維修
服務人員和師傅都很客氣
進入休息室
服務人員馬上遞送水來
維修期間
可以預約電動機車代步
The air-conditioning is not cold today, and the factory is repaired
Staff and chefs are very polite
enter the lounge
The service staff will deliver the water immediately
During maintenance
You can book an electric scooter
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b
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blockmo on Google
★ ★ ★ ★ ★ 車子在地下室時排檔桿損壞,一通電話匯豐汽車即派兩位師傅前來檢查且開回去維修,師傅態度親切、報價合理、處理迅速,修完後把車送回來!我很少推薦修車廠,但匯豐此次處理真的很棒,非常推薦!
When the car was in the basement, the gear lever was damaged. After a phone call, HSBC Auto sent two technicians to check and drive back to repair. I rarely recommend garages, but HSBC handled it really well this time, highly recommended!
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A
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Alex on Google
★ ★ ★ ★ ★ 接待人員服務不錯!至於價格就別太有期待優惠價(統一系統報價!維修服務能力算不錯⋯⋯目前沒有遇到維修判斷有出錯的問題,但需要插電腦檢修的問題,嗯啊!&@%#就別太期待三菱汽車的能力,不是技師的問題⋯⋯而是三菱汽車對於車用電子系統設計本就不是強項!
Reception staff service is good! As for the price, don't expect too much from the preferential price (the unified system quotation! The maintenance service ability is not bad... At present, I have not encountered the problem of wrong maintenance judgment, but the problem of needing to plug in the computer for maintenance, ah! &@%# Don't be too much Looking forward to the capabilities of Mitsubishi Motors is not a problem of technicians...it is that Mitsubishi Motors is not a strong point in the design of automotive electronic systems!
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