潔明牙醫診所 - Pingzhen District
3.1/5
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基於 8 評論
Contact 潔明牙醫診所
地址 : | 324, Taiwan, Taoyuan City, Pingzhen District, Heping Rd, 33號潔明牙醫診所 |
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電話 : | 📞 +88788 | ||||||||||||||
網站 : | http://www.jadedental.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
牙科診所
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城市 : | Heping Rd |
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How Chen on Google
★ ★ ★ ★ ★ 前陣子給戴育傑醫師拔牙和洗牙,醫師非常細心講解拔牙完需要注意的事項,以前在其他診所都沒有跟我解釋這麼多,而且過程中也會注意是否會痛,再幫忙補麻藥,總之非常謝謝戴醫師,另外診所專屬的停車場非常方便,護理師也很親切,讚~~~
I gave Dr. Dai Yujie a tooth extraction and cleaning a while ago. The doctor explained very carefully what needs to be paid attention to after the tooth extraction. I have not explained so much to me in other clinics before, and I will also pay attention to whether there will be pain during the process, and then I will help with anesthesia. Thank you Dr. Dai. In addition, the dedicated parking lot of the clinic is very convenient, and the nurses are also very kind. Thank you~~
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Deb Lu on Google
★ ★ ★ ★ ★ 大學畢業前後因長輩推薦來這裡做牙齒矯正,後來也就來這裡處理各種牙齒的問題和檢查,包括半年定期檢查、洗牙、急性牙髓炎處理、根管治療,到前陣子矯正完成,已是潔明約7年的患者了。
要寫給這裡的評價,心情有點複雜,因為畢竟我在這裡這麼久了,矯正後期每兩週都要來一次,潔明也的確解決了我一些問題,多少有一些感情和依賴的,但是是到前陣子矯正快結束時發生一件事,讓我認真思考矯正結束後,就要另外找牙醫,因為在這裡看診,除了一些其他評論有提到的問題外,最讓我困擾的是他們不尊重患者的時間,而我的人生有很多比坐在他們診間等不知道多久還重要的事情,也因為我後來是在台北上班的,每次約診約不到週末,我就是要請假回來看,成本很高。
那天那件事是兩個月前要做假牙,他們事前有告訴我當天要四個小時的時間,我本來約了一個週五還是週六17:00的時間,但是後來他們來電跟我改時間,喬了好一陣子,最後約了一個週三的平日14:30。當天我請了一整天的假,準時到了診間,他們請我上樓後等了30分鐘吧,一位年輕漂亮的護士出來說「你要再等一下喔,因為你提早到嘛」,我說沒有啊,她說我約17:00,我說「不是,我約的是14:30,你們昨天打電話來跟我確認預約時間時講錯一次了,我說不是,(電話裡)那位小姐翻了簿子跟我確認說是14:30了」,結果那位護士一點歉意都沒有的就說「是喔,那不好意思喔因為我們牙技師和醫師的時間就是訂在17:00」,然後轉身就要進去診間⋯⋯我傻住了,也很生氣,因為其實來這看診10次有9次都要等,而且每次都是30分鐘一小時的,我從來沒抱怨過什麼,也會想說如果前面有病患有緊急情況,當然醫生要好好處理,這樣耽誤到就算了,但這次是要我再等快3小時,而且這是你們改過時間、昨天也的確認過時間的診,然後小姐一點歉意也沒有,覺得很離譜。我下樓去跟櫃台小姐詢問和確認為何有這情況,真希望是搞錯,一位戴眼鏡的年經小姐回覆我,她一開始說是14:30沒錯啊,我說但樓上小姐要我等到17:00,她再查了一下,旁邊一位比較年長、皮膚較黑、眼鏡有上下眼線的小姐也加入,查了之後,較年長的小姐試圖想要說成是我記錯時間,但後來年輕小姐不好意思地跟我解釋是因為之前跟我改約診時間時只有改到我這邊的,要處理的院長和牙技師的時間都沒改到。我說「所以是你們的錯,對吧」,主要是想回應年長的小姐,年輕小姐態度很好說「對⋯⋯真的不好意思」,我說「那請問像這樣的情況你們有賠償措施嗎?我今天一整天時間都浪費了」,年輕小姐面露困難,年長小姐竟然理直氣壯地回我說「你本來就要請一天假!」,我再次傻眼,我說「你怎麼知道我本來就會請一天假?如果我們是約17:00,我就會早上一樣去上班,下午再請假來,我就不會一整天薪水都沒了,而且我最近工作忙,請一天假我之後還要加班,然後我晚上難得可以跟我家人吃一頓晚餐,現在也不行了,我晚上還要11點才能回到台北,妳說這樣妳要怎麼賠?」(以上全部屬實,不是為了要吵才這樣說)說真的,我一直是個避免衝突、甚至脾氣太好的人,這是我第一次去要求賠償,而說實在我也不是貪錢,而是約定好的事沒被履行,而且是一整天的時間,再加上他們這樣的態度,真的覺得我要求一些賠償是我的權益!年長小姐停頓了一下說不出話,但看得出來她對我充滿敵意,然後沒正眼看我說「妳去問院長吧!」我說「好!我問!」,坐下10分鐘後,被請上樓了,不久後就有人請我進去診間開始治療,進去後感覺得到護士小姐們好像都知道發生什麼事,對我比平常客氣,躺下後,一開始幫我處理的小姐跟我說我稍後的流程,說完後我問,所以可以在18:30(如果準時開始應該會完成的時間)完成嗎?她一開始沒正面回應我,我再問一次,她才說「應該可以」,我說好。以為一切就都在正常的軌道上了,結果沒想到一直以來是我的主治醫師的院長在旁邊聽了,問那位小姐說怎麼了,小姐不好意思小小聲地說「嗯⋯櫃檯搞錯她的時間了」,沒想到院長竟然大聲且語帶戲謔地說「搞錯啊!搞錯,那我們就慢—慢—來啊!」,我聽了很生氣,就大喊說「你們不可以再這樣了!」,院長好像有點嚇到吧,畢竟我平常都很安靜客氣,他馬上語速變快說「好,好,你聽我說,我們等一下⋯(說明流程),準時讓你離開,好嗎?」,到這裡才終於感覺被認真對待,哎。最後他們4點多就結束我的療程,不過其實是有少掉一個約診的時候有說的、但不一定要當天做的部分。
寫很多了,接下來簡短地寫一些其他的經驗,有好有壞:
-院長(吳醫師)的確技術滿好,給他拔牙沒什麼感覺
-根管治療是給楊蕙如醫師,我覺得她很專業,治療時感覺她的動作每一步都是經過計算的,跟她說話一樣,不多不少,也不太會碰到我
-吳醫師治療時就很會碰到我,就有如很多其他評論說的一樣「粗魯」,很多次他手的施力點都在我的眼球上⋯⋯我真的覺得我要瞎了,打開你的嘴巴時也很常很大力,很突然地就把你嘴巴拉開到不能再大的程度
-治療的流程和細節整體上不算完整,有時會說有時不會說,有時會說但沒那麼細節所以有時會有出乎意料的治療,讓我沒安全感,例如矯正初期把我的虎牙尖尖的地方磨平,我沒有一定要保留,但因為從來沒說過,突然就感覺到器具在磨它們讓我很錯愕(當時其實有點難過因為我滿喜歡它們)
-有次突然牙髓炎在台北打遍牙醫都沒人願意幫我處理,痛到無法吃飯睡覺,什麼事都不能做,好險打給潔明他們願意,就馬上坐高鐵回去,院長幫我處理才能正常過生活。
Before and after graduating from college, I came here for orthodontic treatment because of the recommendation of my elders. Later, I came here to deal with various dental problems and inspections, including regular semi-annual inspections, teeth cleaning, treatment of acute pulpitis, and root canal treatment. She has been a patient of Jie Ming for about 7 years.
It is a bit complicated to write an evaluation here, because after all, I have been here for so long, and I have to come every two weeks in the post-correction period. Jieming has indeed solved some of my problems, and I have some feelings and dependencies, but it is A few days ago, something happened near the end of the correction, which made me think seriously that after the correction is over, I have to find another dentist, because I see a dentist here, except for the problems mentioned in some other comments, what bothers me the most is them I don't respect patients' time, and there are many things in my life that are more important than sitting in their clinic and waiting for an unknown time, and because I later went to work in Taipei, every time I didn't make an appointment on the weekend, I just had to ask for leave Looking back, the cost is high.
That day, I had to have dentures two months ago. They told me beforehand that it would take four hours that day. I originally made an appointment for a Friday or Saturday at 17:00, but they called me to change the time. , Joe for a while, and finally made an appointment on a Wednesday at 14:30 on a weekday. I took a whole day off and arrived at the clinic on time. They asked me to go upstairs and wait for 30 minutes. A young and beautiful nurse came out and said, "You have to wait a little longer, because you are early." I said no, she said I made an appointment at 17:00, I said, "No, I made an appointment at 14:30. You called me yesterday to confirm the appointment time and made a mistake, I said no, (on the phone) The lady turned the book and confirmed that it was 14:30", but the nurse said without any apology, "Yes, I'm sorry because our dental technicians and doctors are scheduled for 17:00. ”, then turned around and went into the clinic... I was dumbfounded and angry, because I actually had to wait 9 times out of 10 times, and each time it was 30 minutes and an hour, I never complained. I also want to say that if there is a patient in front of me with an emergency, of course the doctor should take care of it, so it’s okay to delay it, but this time I want to wait another 3 hours, and this is your confirmation that you changed the time and yesterday. After the consultation time passed, the lady didn't apologize at all, and felt that it was outrageous. I went downstairs to ask the lady at the counter to confirm why this happened. I really hope it was a mistake. A young lady with glasses replied to me. She said at first that it was 14:30. That's right. I said, but the lady upstairs asked me to I waited until 17:00, and she checked again, and an older lady with darker skin and glasses with upper and lower eyeliner joined in. After checking, the older lady tried to say that I remembered wrongly. time, but later the young lady was embarrassed to explain to me that it was because when I changed the appointment time before, only the time was changed to my side, and the time of the dean and dental technician to be dealt with did not change. I said, "So it's your fault, right?" I mainly wanted to respond to the older lady. The young lady had a good attitude and said, "Yes...I'm really sorry." What measures? I wasted the whole day today.” The young lady showed difficulty, but the older lady answered me confidently and said, “You were going to ask for a day off!” I was dumbfounded again, and I said, “How do you know me I would have asked for a day off? If we are about 17:00, I will go to work in the same morning, and then ask for leave in the afternoon, I will not be out of salary for the whole day, and I have been busy with work recently, so I will take a day off. After that, I have to work overtime, and then I can rarely have dinner with my family at night, and now I can't, I won't be able to return to Taipei until 11 o'clock in the evening, how do you pay for this?" (All of the above are true, not for the sake of I only say this if I have to quarrel) Seriously, I have always been a person who avoids conflict and even has a good temper. This is the first time I have asked for compensation, and to be honest, I am not greedy for money, but the promised things have not been Fulfillment, and it took a whole day, plus their attitude, I really feel that it is my right to ask for some compensation! The older lady paused for a moment and was speechless, but she could see that she was hostile to me, and then she didn't look me in the eye and said, "You go and ask the dean!" I said, "Okay! I'll ask!" After sitting down for 10 minutes , I was invited upstairs. Soon after, someone invited me into the clinic to start treatment. After I went in, I felt that the nurses seemed to know what was going on. They were more polite to me than usual. After I lay down, the lady who helped me at the beginning Tell me about my process later and I ask after that, so can it be done at 18:30 (the time it should be done if it starts on time)? She didn't give me a positive response at first, and when I asked again, she said "it should be possible", and I said yes. I thought everything was on the normal track, but I didn't expect that the dean who had been my attending physician all along listened to it and asked the lady what was wrong, the lady said in a low voice embarrassedly, "Hmm... the counter is wrong. It's her time." I didn't expect the dean to say loudly and jokingly, "Morning! If it's wrong, then we will slow-slow- come!" I was very angry and shouted, "You guys It can't be like this again!" The dean seemed a little scared. After all, I'm usually very quiet and polite. He immediately said at a faster pace and said, "Okay, okay, listen to me, let's wait... (explain the process), be on time. Let's leave, okay?", it's only here that I finally feel taken seriously, hehe. In the end, they ended my treatment after 4 o'clock, but in fact, there was a missing part that was mentioned in the appointment, but it was not necessarily required to be done on the same day.
A lot has been written, so let's briefly write about some other experiences, good and bad:
- The director (Dr. Wu) is indeed very skilled, and it doesn't feel like pulling his teeth.
- Root canal treatment is given to Dr. Yang Huiru. I think she is very professional. During the treatment, I feel that every step of her movements is calculated. It is the same as talking to her.
-Dr. Wu often touches me during treatment. It's just as "rude" as many other comments have said. Many times the force point of his hand is on my eyeball... I really think I'm going blind, open Your mouth is also often very forceful, and it suddenly pulls your mouth open as far as it can go
-The whole process and details of the treatment are not complete, sometimes I say sometimes I don't, sometimes I say but not so detailed, so sometimes there are unexpected treatments that make me feel insecure, such as the early stage of correction Sharpen the sharp points of my fangs, I didn't have to keep them, but because I never said that, I suddenly felt that the tools were grinding them, which made me very confused (actually a bit sad because I liked them so much)
-There was a sudden period of pulpitis in Taipei, and I went to the dentist and no one was willing to help me. The pain was so painful that I couldn't eat, sleep, or do anything. I called Jie Ming, and they wanted to take the high-speed train back immediately. The dean helped me. deal with it to live a normal life.
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Terence Lin on Google
★ ★ ★ ★ ★ 一個簡單的洗牙修補,去了三次花了三次錢,明明是年輕醫師的技術太差,第三次院長(診所主人)親自上場,但院長的動作非常粗魯,態度也非常惡劣,我請他輕一點,他竟然對我說 “你什麼都懂,那你自己做好了”,跑去做了三次 好像全都是病患的錯
For a simple tooth cleaning and repair, I went to three times and spent three times. Obviously, the young doctor's skills are too poor. The third time the director (the owner of the clinic) personally played, but the director's actions were very rude and his attitude was very bad. I asked him Lighten up, he actually said to me, "You know everything, then you can do it yourself", and he ran to do it three times as if it was all the patient's fault
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Evan X on Google
★ ★ ★ ★ ★ 星期六第一次去看牙齒,黃醫師很專業很好。但批價櫃檯牙助講話很小聲,又很不耐煩,牙齒已經不舒服了還要受這罪,讓人很不舒服。建議院長可以讓櫃檯小姐掛名牌,之後可以做滿意度調查,相信會進步很多的,謝謝
I went to see my teeth for the first time on Saturday, Dr. Huang is very professional and very good. However, the dental assistant at the appraisal counter spoke in a low voice and was very impatient. His teeth were already uncomfortable and he had to suffer this crime, which made people very uncomfortable. It is suggested that the dean can let the lady at the counter put on a famous brand, and then can do a satisfaction survey, I believe it will improve a lot, thank you
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hua fu on Google
★ ★ ★ ★ ★ 原本說要補骨粉,結果最後莫名其妙就沒有補,院長植牙動作也很粗魯。下排牙齒補完後感覺鬆動,反應後卻沒有任何要修補牙齒的意思。植牙花了很多時間去,一開始態度很好、很積極,到後面幾次去補牙,態度就很敷衍。花了那麼多錢跟時間,真心覺得這間診所不推薦去,應該有更好的選擇。
Originally, it was said that bone powder should be filled, but in the end, it was inexplicably not filled. The lower teeth felt loose after filling, but there was no intention to repair the teeth after the reaction. It took a lot of time to have dental implants. At the beginning, I had a good attitude and a positive attitude. When I went to fill the teeth a few times later, my attitude was very perfunctory. After spending so much money and time, I really feel that this clinic is not recommended, there should be better choices.
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Destiny Tseng on Google
★ ★ ★ ★ ★ 建議預約 但是就算預約了你還是得在現場等蠻久的 預約的目的只是不用等的更久而已
評論說的護理師們跟櫃台小姐沒耐心 對了一半
三個櫃台小姐中只有一個沒耐心而已
李醫師蠻不錯的!洗牙+補牙 算細心
疫情期間沒有提供清潔用的漱口水(有一般水)
還蠻意外的
It is recommended to make an appointment, but even if you make an appointment, you still have to wait on the spot for a long time. The purpose of the appointment is just not to wait longer.
The nurses who commented that they were impatient with the counter lady were half right
Only one of the three counter ladies is impatient
Dr. Li is very good! Tooth cleaning + filling, be careful
No mouthwash for cleaning (normal water is available) during the epidemic
quite unexpected
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鄭小淯 on Google
★ ★ ★ ★ ★ Good
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Lin Weylien on Google
★ ★ ★ ★ ★ A big place with a lot of dentists! Efficient and quick :)
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