匯豐汽車龍潭保養廠 - Section 1

Mr. A Rong is very careful, predicting the life of parts in advance, good service, meticulous technique, full service + intimacy, which is really the original list

Zhang Jiarong technician, professional maintenance, dedicated service and detailed work. It's a pity that the appointment to send engine oil is gone, and the fee for the Huifu card has increased. It is really embarrassing for our loyal and old customers!

Thank you, Technician Zhang, for taking care of my little blue. The professional explanation of the maintenance is very intimate. The price of the Huifu Card has increased, and the scheduled gathering event has been cancelled. Everything has increased, but the salary has not increased. Life is really hard.

The service attitude is very good, and if there is anything during the maintenance period, it will be reported to the customer and explained patiently.

Reception, checkout, etc. The service is very good, and the environment (rest area, maintenance area) is clean and comfortable. The advantages are finished, the next is the situation I encountered- The Zhonghua Lingli box car (A180) is regularly maintained at 70,000 yuan, because after the maintenance is completed, heavy loads are required, especially the technicians are asked to beat the tires in the front 40 and the rear 55. After a few minutes of maintenance, the tire pressure data jumped after leaving the factory, my God! It was exactly the same as before I entered the field (33 in the front and 43 in the back). Under the urgency of the itinerary, you have to find a gas station along the way to cheer! Let’s not talk about hitting the specified number of pounds. Isn’t even the tire pressure checked?

Although the factory area is small, clean, bright and tidy Reception staff, good service attitude Especially the maintenance technician Zhang (A Rong) has good maintenance skills, is careful and patient.

We delivered this little white rabbit today at auspicious time as our delivery van. Very satisfied.

Always in this maintenance plant I thought the service was good in the past few times Today's experience of returning to the factory for maintenance has disappointed me. I drove to the factory today for maintenance After the personnel reception determines the maintenance project When checking the appearance, there was no special notice that the steering wheel was abnormal. When notified to pick up the car near 15:30 Wear a mask when you get in the car But I still smell the unidentified smell of a very pungent "suspected" detergent At first I wanted to say that he helped me clean the interior It's cold and humid, so it's not dry yet The cabinet in front of the passenger seat is still wet and not dry. Even the foot pads have unknown liquid (pictured) Saw a stain on the steering wheel too (I thought it was wet and wet) As a result, I touched it with my hand after getting in the car and found that it was stained and raised (as shown in the picture) Immediately report it to the factory staff Because I drove up in the morning without these stains (I'm pretty sure) So I was very surprised when I found out with the car. Forget it elsewhere, but where the "steering wheel" is so obvious If I had stains before I came to the maintenance plant, would I not know... The staff will help me right away I saw the technician wipe with a cloth and cleaning fluid first, but it didn't work Later, the staff said that they passed it on to the beauty factory. Says "some kind of glue sticks" And it's been drying out from the sun for a long time... It couldn't have been obtained during the one and a half hours of maintenance today. I was dumbfounded at the moment because I didn't even have it in the morning! ! ! Where I am disappointed is First, their staff checked the appearance and mileage before maintenance, but they didn't tell me that there were "original" stains on the steering wheel. Second, my brother usually drives most of the cars. I just took a vacation today to help with maintenance, and I also confirmed with my brother that he didn't get them before. Later, the factory manager came out to deal with it He told me that he "guaranteed that these stains were not obtained in their factory", and also showed me the "lion glue" applied to the cardboard, saying that it can't be removed so quickly... It must have been obtained a long time ago. I thought to myself 1. How do you know this is glue? 2. If it is glue, how can it be compared with the glue of office stationery? 3. If it is glue, then you can remove the glue and help me deal with it. I don't have the strength to find the ballast and deal with it. Anyway, the whole Rashomon is blind. Makes me feel like they want to deny they did it Although I do not have sufficient evidence that they did it It's just that the signs are unreasonable Am I going to destroy the car myself Then go to the maintenance factory and ask the hard-working technicians to compensate? Please really I'm not so free.... Later, the factory manager said to help us replace the part in front of the steering wheel Let us know when the parts arrive Later, because we had something to do, we had to leave first I got home and found more places sprayed by "unidentified liquid" We figured it out, at least we can deal with it Other affected places can only consider themselves unlucky After all, I wasn't trying to find fault. Both sides took a step back. Make big things small, small things are good Just because every time I go to that house for maintenance The previous experience is very good and the service is also professional After maintenance, the car still smells faintly so trust This event really disappointed me today In the future, you should really take a good look at it before you take care of it. It's best to take photos and videos of "everywhere" for evidence... protect your rights