永達網股份有限公司 - Taoyuan District

20211221 Yongda once again set the lower limit of extremely poor broadband services. The Daiguanshan community in Taoyuan is so slow that it should collectively file a group complaint against the NCC. If you don't improve it, you will be advised to persuade this kind of Internet quality company to close down as soon as possible to avoid long-term victimization and cannot change it. Yongda is really bad. It disconnects from time to time. The customer service only has working hours. During the holiday night, there is absolutely no voice to deal with. This year’s holiday, the line is disconnected in the morning of the third day of the year. The customer service phone voice says it is off work, so you should wait until the sixth day It will only work, so everyone has to wait for someone in your company to use it? And there is no compensation or immediate notification of the resumption of work. It seems that the company is in a good mood to use the Internet. It is inexplicable. I wish you company annual leave. Have fun and you won't be hit by a car when you go out. I just read the comments that some people were disconnected 2/3-2/9 during the Chinese New Year last year. It is reasonable to suspect that these are not accidental disconnections, but deliberate disconnections. As long as the network traffic is too large during a certain period, it does not meet the cost of renting the Chunghwa Telecom network. , Is it intentional to disconnect? Then the responsibility for disconnection will be transferred to Chunghwa Telecom? Otherwise, why didn't Chunghwa Telecom break together? Only you, Yongda cut it? Is there any compensatory measures for a business that has no conscience and quality? Say sorry for accidental disconnection to reduce costs? Have you considered the inconvenience of users disconnecting?

Business Ms. Xu is very enthusiastic in community service. When there is a network or computer problem, she will be eager to help solve the problem. It is worth recommending

Often holiday segment lines, no one handles non-working hours Looking for a business and saying that there is no way to wait for work hours If there is frequent need for network operators, it is not recommended to use

The connection was disconnected in the afternoon of 1/13, and it was still unable to connect until the evening, which affected the customer's rights and interests, and there was no 24-hour customer service.

How many times are you going to disconnect? What quality is this? Make an appointment to change homes When work starts, I will definitely call to complain.

The Internet was disconnected on the evening of 1/31. Please pay attention to the rights and interests of customers. During the Chinese New Year, the disconnection is too much.

I don’t even want to give a star to the bad internet. The connection is disconnected every 3 or 5 hours. There is no 24-hour customer service to deal with. There is no internet at all even during the Spring Festival.

Really super bad. After using it for almost three months, I called the customer service three times because of the speed problem. The second time I changed the main line, but it still ran very slowly. I couldn't use the last card. Yesterday was even more exaggerated. There is no internet at all. The attitudes of the engineers and business personnel are not bad, but the customer service personnel have been arguing everywhere!