佳欣鮮花批發
3.7/5
★
基於 8 評論
Contact 佳欣鮮花批發
地址 : | 330, Taiwan, Taoyuan City, Taoyuan District, Chunri Rd, 274號佳欣鮮花批發1F |
電話 : | 📞 +8879 |
分類: | |
城市 : | Chunri Rd |
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M M on Google
★ ★ ★ ★ ★ 連續兩週都去買花了,價格公道,老闆也很親切,還會教客人怎麼做成乾燥花?,自己一個人逛也不會有壓力,超讚!
I have been buying flowers for two consecutive weeks. The price is reasonable and the owner is very kind. He will also teach the guests how to make dried flowers. It will not be stressful to go shopping alone, awesome!
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Crazy apple on Google
★ ★ ★ ★ ★ 人生第一次給桃園店家的負評,無法想像會遇到這樣的店家!佳欣花店老闆娘,簡稱A
佳欣花店老闆,簡稱B
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***不敢恭維的服務態度***
台北花商配合的定點取貨花店在桃園,貨到桃園花店後,當天下午一點我主動打電話到該花店跟A說稍後去取花,A卻說我已經把花載走了(口氣很差),但我非常確定自己沒有把花載走,然後請他們去確認。
過了二十分鐘後,我再主動聯繫花店問有找到花嗎?這次換B接電話,B態度直接很差很大聲的說「我找不到妳的花啦!妳為什麼不早點來拿花?」、「你第一次跟我們合作對嗎?我以後不做妳的生意了」,我中間都沒回話,我只問她那現在怎麼辦?
(訂花前兩天就問過取花時間,B當時說下午兩點前拿即可。)
之後B說要先跟花商討論我不見花的費用要怎麼辦,就掛我電話。
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下午兩點半左右A回電說花找到了,說是被自己花店的司機拿錯並送到其他客戶那,花明天才會送回來,要我明天去跟他們把花取回。(過程中A沒有一句抱歉,語氣依舊很差)
我當下想說或許他們很忙,等明天去現場他們可能會為整段過程的疏失及態度給我回應。
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***惡夢延續***
隔天一早我去店內取貨,A問完我是誰後就把花拿出來,A完全沒有對他們的疏失做回應,此時店內只有我一個客人。
過程中我問她昨天花怎麼會送到別人那邊,上面有寫我的名字跟電話?她只回應是因為司機搞錯上錯車。
我就主動問A,是不是應該為你們的疏失說些什麼?昨天在電話中你跟B對我的態度很不好,讓我很不舒服。
A這時說「那不好意思嘛~那我們不收你的運費($150)可以了嗎?」,聽到後我就說不是運費的問題,問題是你和B昨天在電話上對我的態度。
結果B突然從房間走出來說「花你就帶走就好,好不好!我們當作沒這件事情,我們就不賺你的錢!」,聽到這段話我對B整個火都上來了!
A接著說「不好意思,下次我們會改進」,但後面又說「我沒有說你把花載走呀!」,我整個黑人問號,昨天打電話過去問,就是你說我把花載走了耶!
B又接著以卸責的態度說「花你就帶走就好,好不好!我們當作沒這件事情。那以後就不要合作就好了啊!好了,不要再講了,我還要做生意!」
我就跟B說這不是運費的問題,我給你運費,也請你對自己的態度負責,我沒有做錯事為何受到這樣對待!?
這時B走到我旁邊大聲說「不然妳去報警啦!我在做生意請你離開,我第一次遇到你這種人!」一直重複這段話並示意趕我走,我當下流淚並離開了,第一次感到這麼無助。
這樣的言語攻擊跟威脅竟然讓我遇到!
PS.以上均有對話證據,並非憑空捏造
For the first time in my life, I gave a negative review to a Taoyuan store. I can’t imagine meeting such a store! Jiaxin flower shop owner, abbreviated as A
Jiaxin flower shop owner, referred to as B
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***Unflattering service attitude***
The designated pick-up flower shop cooperated by Taipei florists is in Taoyuan. After the goods arrived at the Taoyuan flower shop, I took the initiative to call the flower shop at 1 o'clock that afternoon and told A to pick up the flowers later, but A said that I had taken the flowers away ( The tone is bad), but I'm pretty sure I didn't take the flowers away, and then I asked them to confirm.
Twenty minutes later, I took the initiative to contact the florist to ask if I found any flowers? This time I switched to B to answer the phone, B’s attitude was very bad and said loudly, "I can’t find your flowers! Why didn’t you come to get the flowers earlier?", "The first time you cooperated with us, right? I won’t be in the future. Do your business", I didn’t reply, I just asked her what should I do now?
(I asked about the pick-up time two days before ordering the flowers, B said at the time that you can pick them up before two in the afternoon.)
After that, B said that he wanted to discuss with the florist what to do with the expenses that I did not spend, so he hung up.
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At about 2:30 in the afternoon, A called back and said that the flowers were found. They said that they were picked up by the driver of his flower shop and sent to other customers. The flowers will be sent back tomorrow, and I should go and get them back tomorrow. (A did not say a word of sorry during the process, and the tone is still very bad)
I want to say that maybe they are very busy, and when I go to the site tomorrow, they may respond to me for the negligence and attitude of the whole process.
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***Nightmare continues***
The next morning I went to the store to pick up the goods. After A asked who I was, he took out the flowers. A did not respond to their negligence at all. At this time, I was the only customer in the store.
During the process, I asked her why the flowers were sent to others yesterday, with my name and phone number written on it? She only responded because the driver made a mistake and got into the wrong car.
I took the initiative to ask A, should I say something about your negligence? On the phone yesterday, you and B had a very bad attitude towards me, which made me very uncomfortable.
At this time, A said, "Sorry, then, can we not charge your shipping fee ($150)?" After hearing this, I said that it was not a shipping issue. The problem was your and B's attitude towards me on the phone yesterday.
As a result, B suddenly walked out of the room and said, "Just take it with you, okay! Let's treat it as if there is no such thing, we won't make your money!" When I heard this passage, I was very angry with B. !
A went on to say "Excuse me, we will improve next time", but then he said "I didn't say that you took the flowers away!", I called the whole black question mark yesterday, and you said I would take the flowers away. That's it!
B then said with a dismissal attitude, "Just take away the flowers, okay! We treat this as nothing. Then just don’t cooperate in the future! Okay, don’t talk about it anymore, I still have to do it. business!"
I told B that this is not a shipping issue. I will give you the shipping fee and ask you to be responsible for your own attitude. Why I have been treated like this when I did nothing wrong! ?
At this time, B walked to my side and said loudly, "Otherwise, you will call the police! I'm doing business and please leave. This is the first time I met someone like you!" I kept repeating this sentence and signaled to drive me away. I shed tears. And left, feeling so helpless for the first time.
I encountered such verbal attacks and threats!
PS. All of the above are evidence of dialogue, not fabricated out of thin air
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Sandy on Google
★ ★ ★ ★ ★ 價錢合理,老闆也很客氣耶
被評論嚇到了⋯⋯
The price is reasonable and the boss is very kind
Scared by the comments...
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D. T. on Google
★ ★ ★ ★ ★ 一開始看到評論,還有點怕怕的,但拿了好幾次的花,發現老闆跟老闆娘根本就很客氣!!每一次都說要幫我拿上車?我也是有點受寵若驚,大家別被評論影響了!!
I was a little scared when I saw the comments at first, but after taking the flowers several times, I found that the boss and the proprietress were very polite at all! ! Every time you say you want to help me get in the car? I am also a little flattered, please don't be affected by the comments! !
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Jin S.L on Google
★ ★ ★ ★ ★ 除夕買的百合多為綠色含苞,本有點擔心太生不會開,沒想到陸續開到今天已兩週還在盛開,最後兩苞即將綻放,老闆熱情,價錢標示透明,每次買花都會連逛這家和附近另一家,花材各有不同,都是買花好所在
Most of the lilies I bought on New Year’s Eve were green with buds. I was a little worried that Taisheng would not bloom. I didn’t expect that they were still blooming for two weeks until today. The last two buds are about to bloom. The boss is enthusiastic and the price is transparent. When you visit this one and another nearby, the flowers are different, and they are all good places to buy flowers.
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曾
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曾春美 on Google
★ ★ ★ ★ ★ 貨物齊全服務親切,交通便利
Complete goods, friendly service, convenient transportation
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PPing HSU on Google
★ ★ ★ ★ ★ 花都很新鮮,一下車就聞到淡淡花香,小小間但種類不少,老闆娘很熱情介紹、教我們照顧的方法,說如果鮮花花苞不開,這時候輕捏花苞壓一壓可以幫助開花,真的學到一課。
希望大家不要被一星評論嚇到,真的可以來買花?
The flowers are very fresh, and you can smell a faint fragrance when you get out of the car. There are many kinds of small rooms. The lady boss is very enthusiastic about introducing and teaching us how to take care of them. Really learned a lesson.
I hope you will not be scared by the one-star review, you can really come and buy flowers?
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Dog Zhang on Google
★ ★ ★ ★ ★ I have used Flower Shops now twice for affairs. They are incredible to work with. the owner could be one of the nicest people i have ever met. He came up with great ideas and worked within my budget. People are still talking about how nice the centerpieces were and i have referred Flower Shops to several people. Absolutely call them for your affair.
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