聯成外語線上語言學校 | 英文-日文-韓文-西班牙文

At first, I wanted to change the runway, but if I want to find a good job, I need English language ability, and I have found many channels for learning. Before Lailian became a foreign language, the English TOEIC score was about 400 points. After several months of training, I broke through my new historical score and got a score of 768! Get me a dream job. Here I would like to thank Liancheng's teachers and consultants for giving me a good learning environment. The teachers taught me a lot of test-solving skills and practical applications, and the learning method is from the simple to the deep. The timely care and encouragement of the consultant group is the driving force that supports my continuous learning. Thank you to everyone at Liancheng.

Decided to terminate the contract the next day Like investing, it doesn't feel right. Stop loss is important Fortunately, this time I didn't lose any money, I just felt bad about it.

I made an appointment for an online experience class today. I felt that the attitude of the teacher at the beginning was very good. As a result, a consultant came in and asked me if I had any questions. Then I didn't plan to introduce the course. , the attitude is bad enough

The epidemic has become so serious now... I don't know if I need to do something in isolation... I want my mother to follow dramas... (Korean dramas. Mainland dramas. Even Taiwanese dramas... I want my mother to eat.... I want my mother to exercise... (Will I be too boring?) ...) Can I still do it?? Well... I have to learn something... What should I learn?? I have to learn English if I want to get a better job... But English is so far away from me.. How do I speak... whatever La... I'd like someone to chat with me... Actually..I have looked for a lot of online language schools..like the big labels..very well-known...in the end I chose Liancheng Foreign Language.. Mainly because my sister had taken classes at Liancheng Computer before.. I have a good impression.. I filled out the form on the Internet. It didn’t take long for the customer service to call me.. First ask me for some information. And what I want to learn... (Others just ask me when I can go to class. Ask for information. I didn't ask... Yeah, I know my needs.. Or should I click on the fortune-telling website...) In the past, I had to go out to the cram school... Recently I have used online to learn about it. Ha.. It's really convenient.. Because my goal is to find a high-paying job.. The teacher has set a goal for me.. I also go to 104 manpower The bank will take a look at the job vacancies.. I hope I can get the license soon... I want to get a high salary....

Originally asked the consultant to adjust the course time, but the consultant did not reply for two days I called the center directly. I originally wanted to refund the fee directly. Later, I found out that the consultant was separated because someone in the family was diagnosed. The customer service handled it directly on the same day, and arranged the course. The consultant also called today to apologize, but luckily, I was able to return it. Lai with customer service, if you can provide instant service, you will feel that the course is interrupted!

The following content has been confirmed to be true with Mr. Ding, the company's customer service, on 2022/5/13. In October 2019, I bought 125 points for the online course. The points have no expiration date when signing the contract, but the 2022/4/25 class system shows that the points have expired. On the morning of 4/27, I responded to the background of the class system, and the company called back at 2:49 pm on 4/27. The number is 0961529XXX (whoscall is displayed as a number that is often blocked), because I didn't answer it at work, and then there was no customer service anymore. Personnel telephone contact processing. 【6 days have passed】 On the morning of 5/3, because no one responded after 6 days of waiting, I had to change the channel and use Line to find the editor to respond to the problem of expired points, which made the class impossible. Xiaobian "Hello classmates, this part of the editor will ask the consultant to contact you again, thank you" There was still no consultant contacting me on the morning of 5/4, so I asked Line again, "Can you answer my question about points today?" Xiaobian "Hello, classmates, I'm sorry because the consultant in charge was on vacation yesterday and will ask the consultant to contact you today. ,thanks" At 2:56 pm on 5/4, the consultant finally got on the phone with me, Consultant: "I can extend the points for you before they expire, but I can't help you when they expire." Me: "But my points are purchased, and your company has no point expiration reminders at all, whether it's SMS, Line or mail." Consultant: "Then if you want to restore points, there is a way to buy 30 more points, and I can help you extend the expired points" Me: "This is totally unreasonable" Consultant: "Then I'll help you ask questions" 【No more text】 5/6 1pm My Line Consultant "Excuse me, what will happen to my expired points?" Consultant: "The editor will help you deal with it in a special way" I "I want to continue to schedule classes, when will I be able to choose classes? Thank you" Consultant: "Can I ask the editor to contact you?" Me: "Can I do it today?" Advisor: "Can I do it today?" Me: "I can do it today" At 3:32 pm, my Line consultant said, "I'm sorry, I haven't called me yet." Consultant: "Does the editor have any information to pass on to you?" Me: "Only inform me how to choose a course, but my points expiration date is still 20220425" Consultant: "Can I ask the editor to call you?" Me: "By the way, when we signed the contract, there was no expiration date for the bet points" At 3:34 pm on 5/6, the editor used the phone number of Liancheng to call 033332968 Customer service: That's right. Article 11 of the stereotyped contract we signed states how long the member should use it up. Me: The contract I signed has no time limit, so I only buy 125 points at a time Customer service: This part is the negligence of our consultants, the consultants should fill in the deadline Me: Your company's execution is different from the contract. The negligence of internal personnel should not affect the rights and interests of the students, and at the same time cause me to be unable to schedule classes for 10 days. Please compensate me for 1 point. Customer service: Usually we handle it like this. If it is delayed by 10 days, it will be extended for another 10 days. At the same time, I have extended the points for you to 2027/4/25. If the time is up, the points will be extended again. . Well, I think this logic is a bit weird. Not only did this company fail to follow the contract, it also had to keep consumers fighting back and forth for their own rights: (1). First, the consumer is required to spend 30 points again (assuming that the cost of 1 point is 400), I have to spend 12,000 yuan to redeem 68 points! (2). I ask for compensation of 1 point as a representative compensation (or can there be other products that can be compensated? After all...my contract has no time limit!) However, under communication, there was no compensation, and it was extended. The time limit is said to be compensation, but isn't that what my original contract is about? My experience in Liancheng foreign language class: The quality of teachers varies, Customer service...reply...reply...very...slow...slow.... All of the above are true and not false.