達裕國際運通股份有限公司 - Taoyuan District

Due to the receipt of an international fraudulent package (I have no purchase fact, but I have paid and picked up the goods), the logistics company is handled by Dayu International Express Co., Ltd., but because I have never ordered the product and have no way of knowing the seller, I contacted the logistics company. (Da Yu International Transportation Co., Ltd.) filed an online complaint. Although the customer complaint phone has been busy for a whole week, fortunately, through the official website of the logistics company, I have assisted me in successfully refunding the payment within one or two weeks. give it to me, thanks!

The goods sent by online shopping did not match the photos, so I knew that I was scammed. Although the customer service of your company has been busy, but after applying for a shipment complaint, I sent a private message. The editor immediately gave priority to the processing method and sent it back on 4/12 on the same day. The package was refunded on 4/15. Although the cooperating seller was not ok, at least Dayu handled it quickly.

I received an overseas fraudulent package (I paid and picked up the goods, and found that it was an unpurchased product), and then I filed an online complaint with the logistics company (Dayu International Express Co., Ltd.) printed on the outside of the package box, and I soon received Dayu. Reply to the email, and notified that the payment of 799 yuan will be refunded on February 11. After investigation, the remittance has been credited on February 9. The mechanism of the official website declaration system is simple. Within two weeks, I have assisted me to successfully refund the payment to me. Thank you for the efficiency of Dayu Logistics!

The products I bought on FB completely did not match the pictures and texts of the products I wanted to buy at the time. Instead of receiving the unpacked products today, I found that the products were completely different from the ones I ordered. I feel that I have encountered a fraudulent group. The package only has the contact information of your company for the delivery of the goods. There is no seller information. Immediately call your company's customer service hotline. It has been dealt with but has been unable to be contacted. I can only use the comment method as a complaint. Please can your company help me handle my return complaint case? My appeal shipping number is 86107474630 and there is another appeal Delivery No. 07474630 Store 910770 Manufacturer No. 861-302

Complaint form filled out during the Qingming holiday. Received a completely different product from the one ordered, and requested a refund and return. As a result, I haven't received any reply from the customer service so far. The result of calling the customer service number is useless. All the lines have been busy for several days... I am very worried that the payment for the goods has been delivered to the seller. (The appeal form cannot be filled out again). Are the previous satisfied comments all the gunmen of the company? 4/17 Reply to Dayu International: Thanks for finally someone showing up to reply. Apparently you didn't pay attention to the content of my review, I know you are not the seller, but you are the only window that can assist us. I have already filled in the complaint content on the complaint website on 4/5. The problem is that no one from your company has responded to my handling situation... (The progress of the complaint cannot be checked).

The goods sent by online shopping did not match the photos, so I realized that I was scammed. Although the customer service of your company has been busy, but after applying for a shipment complaint, Dayu company wanted to assist in processing the refund, and then the customer service responded with a message. Follow-up If the refund is completed, it will come up again to share with you. Received a refund on 3.16, Dayu explained that if the seller did not reply to the shipment within 15 days, we could dispose of the raincoat that did not match the entity. If all partners have a refund request, Dayu International will handle it. As for why not to cancel the contract with the seller, this is the part I am full of doubts about (if Dayu International has an explanation for this part, I will transfer the stars back to 5). In general, I learned from this experience not to buy things on the sales platform announced by FB. If you see an advertisement, you can go to Google to search again, and then go to the real platform to buy it is correct, and if the price difference between the items is too large, you should also be suspicious. Whether there is fraud, after all, it is human nature to want to buy cheap goods. Share above! I hope you will not be deceived again, and thank Dayu International for its subsequent handling. If there is a follow-up message from the Consumer Protection Association, I will explain it clearly.