華誼租車 桃園店 - Taoyuan District

The service staff is attentive and informs the use of various equipment. I will definitely come back to rent a car next time.

Self-service process is convenient But the content seems to be more complicated Customer service may not respond immediately It takes more time to shoot documents and contract notices one after another. Friendly service is appreciated

Self-service is very inconvenient and wastes a lot of time! And your system runs very slowly again...

If the identity card privacy is more inviting, it will be less suitable It is difficult to require a mobile phone to shoot an ID card without reflection at all In addition, the watermark is embossed to ensure that the personal seal will not be used elsewhere. But here it is said that it is unmanned and requires personal documents to upload. And can't press photos and text at all Asking if photocopying and stamping can be provided on-site is also not possible So in the end a little bit of anger But if you don't mind these, it's actually very convenient. Plus they can't borrow cars until 9am The meaning of dehumanization is the same as there is no Probably just after asking

Rental locomotives are self-service, which is acceptable, and the steps can be handled carefully. What needs to be improved is the attitude of the staff. On the day of the rental car, because it was early, I told the service staff, but the service staff said, "It's because there is a car rental so you can pick up the car earlier, otherwise we haven't started business yet, and no one is there. (Actually, I didn't ask him to arrive earlier, we also planned to wait, but the way he spoke made me feel forgiven, so I could pick up the car earlier) The service staff asked us to take a photo of the front and side of the locomotive. When taking the photo, he said, "Your mobile phone doesn't have a wide-angle?" "I want to say that your iPhone is so low-end?" May I ask why renting a car is still considered a bad phone? There is a charge for renting a motorcycle light raincoat, and no half-cover helmet is provided. The service staff said that "now rented scooters only provide half-cover type". I have rented motorcycles several times in Yilan, Tainan, and Miaoli. Each time, there are full-face and half-face helmets to choose from, as well as light raincoats and helmet linings, all of which are free. I can only say that next time I come to Taoyuan, I will not choose this scooter rental company.

The first time I rented a phone, the customer service attitude was very poor, and I was hung up before I could hear it clearly. The telephone customer service staff just talked impatiently about the official website of Jialai, selected a few cars, and was told at the scene that there were only three generations of Jinzhan, but other models were clearly parked next to it. There may also be other vehicles. The fault is uncertain, but It does affect the mood. The attitude of the LINE customer service that I contacted later is relatively good, I am not sure if the phone is the same person, maybe the SOP is like this, in short, I hope it can be better, after all, there are not many car rentals near the station