順益汽車林口服務廠

Team leader Ah Quan's service is very good, and it can also help you save unnecessary expenses

Will deceive! The parts that should not be replaced will be replaced. It is obvious that only one part is broken, but the surrounding parts are also replaced at the same time, and all the responsibility is passed on to the customer! Say you did not say not to replace! This bad reason! It is shameless to the extreme!!

The service of the technicians is excellent, but the service and equipment in the lounge are not so good.

After I went to the Linkou factory on 07/11 to complete the 150k maintenance, there was always a smell of oil and exhaust gas in the car. I made an appointment for inspection on 07/17. I told me to go at 2pm on 07/18. My appointment was in the schedule for the day, and I waited for two hours. After I explained the situation, the service staff kept trying to explain to me that there was no change in any related items during maintenance. There was no problem. It turned out that it might be a cycle inside and outside the car. His foam is old, but may not be able to be replaced due to the discontinuation of production, and then said that his car is like this, bear with it and so on. Two days later, I couldn't bear to find a depot on the road. The hood was opened, the oil pipe was not connected, and the oil and gas were exposed, so of course it smelled. Therefore, the maintenance confirmation was not done, there were problems with the appointment, and the inspection and repairs were also casual. The sophistry attitude was even more disappointing, and it would only remind me to give praise.

The car’s fuel tank cap failed, so I went to the Linkou factory for inspection temporarily. The service specialist Mr. Lai was very kind to receive. The inspection and replacement were completed in less than ten minutes. I am very satisfied. You can refer to it!

It’s really considerate. In addition to regular maintenance and careful maintenance, there was a time when a part was broken. It was already off work time for repairs in the past, but the technicians who have not left still patiently help with inspection and replacement? The other time I was going to drive a long-distance car, and I drove to ask a technician to help pump up the tires (tire pressure is low). I didn’t expect the technician to hear that I was going to drive a long-distance car and checked the condition of the car along the way. It was super caring.

The maintenance in this factory is about four or five years. When the distance between the brake discs is not adjusted properly, the whole car will make a loud noise as long as the brake is lightly applied. It will be less than 5,000 yuan, except for Mr. Lai, the receptionist, who has a very good attitude, and the master's carefulness is really afraid to advise.