遠傳苗栗頭份中華加盟門市

The commissioner kindly solved various problems for us

The franchise store is so bad that you can add fees at will Maybe you think a few thousand yuan is nothing But it's hard money...

Good service attitude! Be patient!

The service is very good ? For more than 10 years, telecommunications companies have always selected remote transmission. The current experience of using 4g network signals is really the most stable and fast. ?

This is the first time to renew my contract, the clerk was very patient to help me inquire about the information, and answered the questions patiently, very satisfied

The lack of safety of the counter personnel is in danger, and the customer’s interests are at risk of leaking credit card information. When the lack of vocational training is questioned, they just want to shirk their responsibility. The supervisors help to shirk responsibility and escort whether right or wrong is unpleasant. Originally just passing by to pay, but after walking out of the store, worried and angry Reply to the owner's reply: First of all, I did not inform in advance that it was to use amplifying method. After entering the information in the system, to confirm the correctness, the system will repeat the credit card number, credit card expiration date and "security code". There are others in the store at the moment. In the presence of the guest, the credit card information was already leaked. In the absence of security considerations, I asked me why I didn’t terminate the payment when I felt suspicious, because I had never been directly in the franchise store. I used a phone call for credit card payment. I was still using amplifying method without prior notification, so I didn’t know that I didn’t use the mobile phone to return the verification code for the final verification, until the mobile phone showed that the credit card had been directly deducted from the credit card. Feel what happened If you have enough professional knowledge, there should be other better solutions. For example, if you really have a customer who doesn’t know how to pay by phone, you can assist the customer to make a call on your own, instead of dialing on your behalf and leaking information through amplifying. (The information will be read back by the system). If you have health and safety concerns, you can ask the customer to use your mobile phone to make the payment and assist by the side. There is no other way, at least when the system is reading the information, the phone can always be cut to the hand Please confirm by yourself? Several methods are available, but you have chosen the least thoughtful way?

The attitude of the service staff is very good, the explanation is very clear and kind, and they also introduce the special offers.

The service of the specialist is kind, amiable, and very professional when entering the topic. Let me talk about an unrelated question. Personally, I think that the lady in this store is smiling in addition to being sweet. This is also quite rare. Because they try not to show their personal emotions On the face' this is also one of the service industries