裕新汽車股份有限公司 - Miaoli City

In addition to the good service attitude of the reception staff, the attitude of the technician and the deputy factory towards the female car owner and the male car owner is very different. Those who want to experience the unequal treatment of men and women are recommended to go~ For the service attitude of the technician, I don’t even want to give a star, one thing It’s not willing to make a good repair, and you have to wait for the customer to have doubts before you are willing to improve. And the customer's waiting list given by the deputy factory manager also writes another technician's number in order to confuse the audience, instead of worrying about the customer afterwards. Channel complaints, is it a more effective way to lead by example to educate employees, rather than always doing after-the-fact remedial measures~ It is still so enough to give two opportunities to clearly prove that this brand has not valued the quality of after-sales service for each customer, but it is disappointing. It’s not so disappointing, but in the 2019 CSI Satisfaction Survey, nissan won the second prize. If this kind of service attitude really feels that this honor is open to question, how can this be the most important sign of NISSAN’s customer satisfaction? I hope that your factory can pay more attention to after-sales service and enhance the awareness of equality between men and women of each employee. There should be no more stereotypes of men and women. Every customer should be regarded as an adult, not just a male car owner, but an attitude towards female car owners. Just perfunctory~ I hope that your factory can review and improve, and the spirit of the brand can be seen not only in the product itself, but also in the service side. I hope that your factory will destroy the trust and expectation of customers for the brand. An advanced brand will Require meticulous diligence in all links

Nice environment, great service

The service is very good, check carefully, the car has been maintained here for 10 years, and the condition of the car is very good now. Thanks to the technician and Commissioner Ruoyun for their service

Bad car buying experience, The old supervisor took the order and transferred it to the new business, and the enthusiasm and feedback of the follow-up service were completely unsatisfactory. The attitude towards things is completely different. It is suitable for consumers who don't care about the quality of service at all, and the corresponding follow-up.

The receptionist, Miss Zeng, has a professional and friendly service attitude & thanks to Director Chen for special rental scooter so that our journey will not be interrupted! Thank you very much! ??

The first time I went to the Yuanli factory to maintain a car, I met Liu Yaping, a service receptionist with a superb service attitude. Later I learned that it was the reception team leader. With a cordial service attitude and serious professionalism, he gave timely advice on vehicle maintenance. Like some receptionists, they just called Xiu this Xiu Na, and gave very clear notifications on the price. After that, I became a loyal customer of the home care factory.

Went to the company to see the car that day Salesman Xu explained in detail Let me know the performance of many cars Thank you I will refer friends again to see the car

Perfect service experience, I came back to maintain the car today, I felt the enthusiasm of the service factory and the sales staff in the exhibition hall, and I will come again next time?