台中市榮民服務處 - East District

Friendly staff, easy parking

Good service quality, warm feeling to the veterans

Every commissioner and service staff are very enthusiastic and kind, and offer professional assistance and guidance to the veterans and families! ! !

Although it is an old office place, the staff on site are very enthusiastic

The staff who undertake the children's education subsidy have an arrogant and bad attitude, do not respect customers, and have no service quality

When my father passed away, my mother should apply for a Veteran household certificate, otherwise the health insurance will be suspended. The staff didn't tell us at all, and told us that the card was not important. After three months, the Cheap Insurance Bureau notified us that we had been suspended, and we had to pay the health insurance premiums for three months out of our own pockets. ! !

1 There is no handicap ramp, and the elderly are really pitiful 2 The service attitude of the clerk at the counter is super super invincible and poor 6/10 at 1:00 pm, I took my mother to do things after my father died. I took the initiative to tell me that I am a hearing impaired person, please use pen and paper to talk, the fat old lady with glasses (forgot to write down her name, there are only two people at the counter The old lady, one fat and one thin), took an iron ruler and tapped the fields that need to be filled in the application form. I don’t know how she treats people. Please educate the counter staff to treat people who have just lost their loved ones with more empathy. Remnants of veterans, don't treat anyone who goes to work with such a bad attitude! Because my father passed away, I went to many public offices. I have never seen such a bad attitude. I don't even want to give a star. That kind of bad attitude towards people is very inappropriate. Today, no matter whether that person is deaf like me, they should be kindly deal with it. Thank you. If you have any questions, you can query your organization's monitor