翔泰租車 大慶店 - Section 2

Exaggerated, I made an appointment to pick up the car, but I didn't tell you that I would be late, I called and said it would be 20 minutes late, but I waited for almost an hour. ???? It’s dumbfounding to make guests wait outside But finally give some compensation and communication

The boss is so handsome, the service is excellent, come and rent it!

111/01/01 I rented a locomotive in Taichung this time. Although the car was returned without any dispute, the process made me feel very angry and dumbfounded. I was asked to keep double certificates, otherwise I would not rent the car (the boss said directly, you You don’t need to rent it.) And I have to pay another $97 insurance premium. I really have to use a car this time, otherwise I really cannot accept it. Later, because I had to apply for a check-in certificate, they actually asked me to keep my son's double certificate, not just a photocopy, but the original copy of both certificates. When I came back after the event, I called the Consumer Protection Committee and asked. They did this wrongly. Now they can’t press our documents. They can only take a photo copy and note "For rent-a-car use only." Everyone should pay attention! They don't know if they have had any disputes, and they are afraid that the customers will do to their locomotives. They say that this will protect them, but what about my protection? It makes me feel that they have no entrepreneurial spirit and are very selfish. I am also worried about what they do with our dual certificates. Will anyone neglect their duties? The lady who answered the phone was very polite, so I rushed over from Taichung Railway Station. The attitude was very good at first, and then I was almost an hour later, and even the toilet was said to be unavailable. Later, the boss was embarrassed and said to lend me. Later, the insurance was not certified. , Become me without insurance. But in fact, the cost of borrowing a car in Tainan includes insurance and a mobile phone holder. The boss also said that we are here in Taichung. In fact, the Taichung Railway Station did the same as the Tainan side! I'm too lazy to explain to them! ????????????? Anyway, I was very unhappy during the whole process of borrowing a car. If it weren't for urgent use, I really wouldn't risk it. It’s even more classic when returning the car. The male waiter who handled it said, "Miss, we are borrowing full gas, and changing the car with full gas. I am even more angry. They rented my car and found it to the bottom. I found out when I rode out and hurriedly looked for it. Refueling at the gas station, there is no mobile phone holder attached yet, so I want to watch the navigation while riding. I angrily said, you invited yesterday's lady to come, and he called to confirm and then apologized to me. Then confirm that the car is correct. I can only leave after returning my son's double certificates and signing documents. In short, this experience, given that I am a local tour guide, I must tell everyone about this experience. Everyone should pay attention no matter where they rent a car. Take this as a warning.

老闆好帥，中山醫學生有優惠哦大家快來 大推！ ! !

Although it is understandable to say that there is something to delay giving the car to the car, it is really a long time, and the weather outside is very hot, which will really affect the mood. In the end, the boss still has a discount, so I would like to say thank you to you.

On the day of the car rental, due to the problem of the car dealer and the scheduling of the car, the originally agreed car rental time was delayed. In addition to the construction of the paint at the door, we waited for nearly an hour outside the place, no one received, and the later trip was delayed and not all completed. Originally, I was full of anger. I felt that the agreed time could be postponed again and again. In addition, everyone was in the sun outside the penalty station. Everyone was emotional. We were very impatient and wanted to find another car dealer directly. Fortunately, the service staff who came back later, as well as the store manager who helped to contact them, handled the crisis properly, with a positive and friendly attitude, and the overall condition of the car was also very good. So will recommend to friends ? I only hope that when the store owner has a force majeure reason, it can clearly inform the customer to communicate and coordinate, and confirm that the car can be provided as scheduled before finalizing the case. Otherwise, if there are really important things that need to be dealt with, if the delay is really not compensated, it can be made up.