台灣大哥大 台中復興直營服務中心 - Section 3

I went to the store at about 4 pm today and wanted to apply for a new door number. Because the mobile phone I was applying for was to be used by the elders, I would like to ask the female clerk if it is okay not to open the package (because it will be given away). After the female clerk informed that it was not possible, suddenly A male clerk walked out of the warehouse and told me directly that if I didn’t open the package, I would not pay the monthly rent and then sell the phone for cash? The tone of the speech was very bad. I was very surprised at the behavior of the male employee. The female clerk who had served me didn’t stop his colleague’s words and deeds, and even sang with him, which made me feel very surprised. At the moment, I just want to do it quickly and leave, but after these two employees went into the warehouse again and whispered, they directly told me that the mobile phone I wanted was completely unavailable in this area, and asked me to find another special store. Go through. I finally walked out of this store full of question marks. Is this the quality of the staff at the outlets directly operated by Big Brother in Taiwan? I can't tell that I have received any training in my words, deeds, and conversations. I also speak in front of the customers questioning the customers, and ask the customers to go to another place. I just want to handle a mobile phone as a birthday gift for my elders, but the hypothetical suspicion made by the clerk makes me feel very uncomfortable. I hope the store manager should check and monitor the situation I encountered today. You can see how these two employees greet customers. The situation in your store today is really dumbfounded!

The clerk service is fast and kind.

The service staff is professional, cordial, enthusiastic and efficient to provide the best solution

The store service staff are kind and enthusiastic, and the contract plan explanation is patient and careful!

An employee surnamed Xie has a poor service attitude, and I hope the company can make this issue official!

Today, I just want to pay a phone bill and leave if I want to get a DM. How about renewing my contract with the plan directly? I just said that I didn't want to renew the contract today, and I still want to be busy with things. I was still over there saying that if you are busy, you can go to the supermarket to pay. Ok~ I will pay the fee and go to the supermarket in the future. I will also renew the contract online, so don’t go to the store to disturb such a tantrum staff.

I just went to cancel the contract and haven't used the door number! After paying the fee, I told you to wait for 20 minutes to cancel the contract! Re-opening the appointment after 20 minutes, but telling them that the door numbers that are not applying for the store are here to resolve the appointment, causing them to deduct points! Saying no at the beginning is just a waste of my time!