金典鐵板燒 - West District

Today, my girlfriend celebrated her birthday, but my girlfriend invited me to dinner. The food is delicious and the service is great~ Thanks for the hospitality of my girlfriends, I wish you a happy birthday! Next time I will come here to help my husband celebrate his birthday

Originally, I was going to give 3 stars, but the master is really professional, so I decided to give 1 more star in the end! Although the decor of this teppanyaki is high-end, it always feels a bit cheap and a bit old. The training of the waiter can be strengthened, and the observation is not very keen, (for example, if you don’t ask if you want to order wine? Unless the wine cellar in the corridor outside is used for decoration...) But the master is very careful and has been communicating with the waiters. Adjust the speed of collecting plates to keep up with the dishes. From the appetizer to the main course, everything is delicious, and the chef's cooking skills are also very good. As for the soup, there are pumpkin soup and fish soup today, but the fish soup is too strong in Chinese medicine, and the waiter did not introduce it when ordering (it is completely different from the fish soup we imagined); the pumpkin (thick) soup is delicious. After enjoying the main course, they were taken to different seats for dessert. Dim sum is ordinary, nothing special. For drinks, ordering a hot cappuccino barely passed. In summary, this is a good mid-to-high grade teppanyaki. The overall experience is good and the price is reasonable. I will come again when I have a chance~

The cooking ability of the meals and the chefs is also good, but: First, the staff training is not good. After entering, the waiter did not guide the menu. Some elders could not understand the menu or how to order, and the waiter did not respond, which made everyone angry. Small eyes. Second, it is suggested that the chef can come in and introduce who he is, and he can also say a little when the cooking is over. Third, desserts are really the worst. It is right to take everyone to the outside space to use desserts, but when everyone goes out, the waiter only brings the first one or two people to the place and then disappears instantly. All desserts have already been placed. At the table, but no one told what the drink was, everyone could only guess which was which, and then everyone had to bring the plates to Joe's seat by themselves, and the worst thing was that all the hot drinks were already changing. It's cold, I really don't understand why everyone can't order desserts after they go outside. Are you in a hurry to make all the desserts and put them there?

I originally wanted to write a negative review and didn’t want to write it directly in the Google review, but I asked the waiter if there is a meal satisfaction survey form to write, and she replied that there was no paper questionnaire and asked me to write it directly in the Google review company and I would read it ( I hope I will watch it) To get to the point, today I booked a seat at 13:00 with my family for dinner. When making a reservation by phone, the staff also reminded that the seat would be cancelled automatically after 10 minutes, so I didn’t dare to be late. As a result, there was no service staff at the entrance of the restaurant. , There is not even a sign or notice that there will be a substitute for the service staff, only to see the guests from other groups who are also waiting to report, wait, wait, finally someone came to ask the name of the reservation I'm sorry, please wait a moment, this wait is only 30 minutes past... I can understand that the number of people dining on holiday is large, and the staff may have been reduced due to the impact of the epidemic, but there was not even a glass of boiling water while waiting for the meal. Looking at it by the standards of a five-star hotel, I think this is very unsatisfactory. If the restaurant is understaffed, should colleagues from other units (including logistics units) be invited to support it? At least a glass of boiling water will not be delivered, right? I went to the Elli Hotel to have a meal before, and even the manager came down to help stir the salad during peak hours. I hope that the senior management of your company can seriously discuss the support methods during the busy period and whether the manpower is indeed insufficient and need to be supplemented, but please don’t blame the employees for not being fast enough. Leave, you guys worked hard) I don’t know how many people will see this review, and they won’t come to dine again, but I hope to give some psychological preparation to the guests who will come to dine in the future (especially the guests who want to digest the budget of the national travel card, you have other better s Choice!!) At the same time, the sales details are attached as proof.

The overall meal is not bad, the dining environment is gorgeously decorated, but the training of the service staff still needs to be strengthened

The 1680 + 10% sea and land lamb chops set meal, the teppanyaki chef has very good skills and attitude. It would be better if the service staff had more service experience. There is no introduction to the napkin usage, the diced onion, pickled radish and cream that were placed on the table at the beginning, the boiling water was not added immediately after drinking, and the dessert did not lead me to the counter to checkout at the end. I can feel that they have fulfilled their duties, but there is still room for improvement. Come on!