新光證券 台中分公司

I asked the service staff for questions. The tone of the questioning process was not very bad, but the attitude of the service staff did not know what was wrong, and kept answering impatiently, as if I owed you a lot of money. I rolled my eyes during the process and I saw it. Won't go again.

The action is very slow, account opening can take 2 hours

The salesperson of the contractor, Miss Lin, was very scornful for her service and commentary!

1. There was no one to greet and no number plate when entering the door, and then the commissioner came out to take the forehead temperature (why didn't the hands be disinfected during the epidemic?) 2. The staff is obviously lack of professionalism! During the process, I asked the female commissioner next to me how to do it many times, she was not professional and had a bad attitude 3. The beautiful lady of the female commissioner next to me came over with a stinky face, and the tone of her speech makes people dislike it. Newcomers with an attitude like the old bird can only learn something. Although Shin Kong is not in the service industry, it does not need The attitude is worse, I hope I will never step in here again after opening an account

Commissioner Lin Jiahui The service is cordial and caring You are polite and patient when you call

The securities software Fuguijiao No. 10 is still crashing. I can't get on it today. I missed the purchase point. I'm going to change the securities company to change the software. It's really only bad.

?This is the first time I walked into the card opening account at the counter. After entering the door, there was no service staff to guide and ask questions. I looked around at the staff at the scene, but no one paid attention. Who should the public ask if they have any questions? Everyone is staring at the computer screen doing their own thing. Walked to a counter and wanted to ask how to open an account? I saw a young man wearing glasses, only using his fingers to compare, telling me where to go and sit down, no expression, no enthusiasm, asking me what to do? After that, he asked me for double certificates and seals, and then fluently operated the mobile phone certificate to open an account. I could feel that he did not have the patience to serve the public, and he would not explain too much to you when opening an account. Because maybe there are still a lot of things to do on your hands? Still have a lot of clients to contact? Still have a lot of performance pressure to worry about? Since everyone is very busy and has no enthusiasm for serving the public, it would be better if all account openings were changed to online in the future, and even the waiting time for meeting and talking at the counter can be directly omitted. To open a card account, and to open a bank account by the way, you need to wait at least 1.5-2 hours from beginning to end, and suddenly want to go to the toilet in the middle, ask if there is a toilet to borrow, a very senior employee, even shook his head Say no. ? Excuse me, the general public needs to wait for 1.5-2 hours to go to the account opening account, and suddenly want to go to the toilet in the middle, why is it not convenient to borrow the toilet? Everyone inside is busy with their own business. It is understandable that everyone has a lot of work to do and work hard, but there must be someone to serve the needs of the general public, right? The first time I came here, I had a bad impression. The location is good. Next to the Jingsi Hall, the whole building looks clean, bright and tidy, but the service staff inside feel that they have no enthusiasm for serving the public. Only the young people who have opened an account in the bank have a good service attitude ?.