斯朵利髮型向上二店 - Section 1
3.6/5
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基於 8 評論
Contact 斯朵利髮型向上二店
地址 : | 403, Taiwan, Taichung City, West District, Section 1, Xiangshang Rd, 295號斯朵利髮型向上二店 |
電話 : | 📞 +88 |
分類: |
美髮沙龍
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城市 : | Xiangshang Rd |
M
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Maggi on Google
★ ★ ★ ★ ★ 3號設計師 笑容甜美 服務態度很好 很貼心 下次還會找她?
Designer No. 3 has a sweet smile and a good service attitude. I will look for her next time?
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張
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張理清 on Google
★ ★ ★ ★ ★ 美容師很親切又會剪,洗髮送瞬間護髮,又噴頭皮保濕液,洗+剪388,CP值超高,超喜歡,讚!
The beautician is very kind and can cut, wash and send instant hair care, and spray scalp moisturizing liquid, wash + cut 388, the CP value is very high, I like it very much, like it!
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吳
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吳仲文 on Google
★ ★ ★ ★ ★ 11號助理非常幽默輕鬆、服務到位,讚!
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半年內來3-4次,都非常滿意。
推薦設計師Nick,美髮跟保養SPA過程中都很用心跟客人講解頭皮保養及課程介紹。
如果有購買課程,過程勢必會超過30分鐘~1小時,所以如果想要好好享受美髮跟保養的話請務必留好時間與電話預約,平日一到四中午到下午都較少客人,首次去剪髮染髮的都可以考慮一下。
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陳
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陳虹慧 on Google
★ ★ ★ ★ ★ 美容按摩不推銷,服務好不好看遇到哪一個美容師運氣運氣,按摩沒感覺,而且美容師沒有穿工作制服,很不專業
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y
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yu mandy on Google
★ ★ ★ ★ ★ 3號設計師人很好很親切,但是助理素質參差不齊,一旦踩雷就會破壞一整天的心情。
The designer No. 3 is very nice and kind, but the quality of the assistants is uneven, and once they step on the thunder, they will destroy the mood of the whole day.
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鄭
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鄭婉怡 on Google
★ ★ ★ ★ ★ 推薦設計師小欣?,溝通時能傾聽客人在意的髮型問題並提供專業建議,不會強迫推銷、也不會臭臉,待人相當親切有禮!助理也很親切,因為天氣冷有點受寒而一直吸鼻涕的聲音也注意到,幫我送上了毯子!賓至如歸~
I recommend the designer Xiaoxin?. When communicating, he can listen to the hair style issues that the guests care about and provide professional advice. He will not force sales or make a bad face. He is very kind and courteous! The assistant was also very kind. I noticed the sound of sniffling because of the cold weather and brought me a blanket! Feel at home~
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c
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co co on Google
★ ★ ★ ★ ★ 之前來這邊洗剪,沒事先預定是我的錯本來以為周間還好,但是我問了那晚一點還有辦法嗎?你們說的可以給我安排了晚點的,看時間大概是最後一波的了,安排好我就晚一點過來,來了後先洗頭按摩,但是好像是不是在同時做著別的事忙著收班嗎?來回換人洗了蠻久,其他就不說了 但是很不能理解 如果說時間不行就不要說晚一點可以預約可以做不行嗎?最後剪頭髮急匆匆的 劉海就剪了三刀是怎樣?急著下班嗎?之前在這裡剪的就很舒服洗頭按摩也是也辦了好幾張卡了,本來是想著把這裡當固定理髮點,但是真的 非常非常的失望了。如果不能接 那就不要接不好嗎?這樣草草了事真的很砸招牌。第一次來時那個小姐姐給我剪的滿仔細的,當時其實時非常滿意的,但是這次後不准備固定這裡了,卡用完後就算了吧
I came here to wash and cut before, and it was my fault that I didn't make a reservation in advance. I thought it would be fine during the week, but I asked if there was any way to do it at night? What you said can be arranged for me to be late. It seems that the time is probably the last wave. I will come later after the arrangement. After I arrive, I will wash my hair and massage, but it seems that I am busy doing other things at the same time. Are you closing? It took a long time to change people and wash, and I won't say anything else, but I can't understand it. If you say that the time is not enough, don't say that you can make an appointment later. Can you do it? In the end, what if the bangs were cut in a hurry and the hair was cut three times? In a hurry to get off work? It was very comfortable to have a haircut here before, and I also had several cards for shampooing and massage. I originally wanted to use this as a fixed haircut spot, but I was really, very disappointed. If you can't pick it up, then don't pick it up, okay? Such hasty things really smash the signboard. The first time I came here, the lady cut me very carefully. I was very satisfied at that time, but I will not fix it here after this time.
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A
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Andrew chen on Google
★ ★ ★ ★ ★ 貴公司您好,我是一名在2/7下午18:30左右前往消費精油洗髮及一般剪髮加上頭皮去角質的服務,整體在這裡的服務管理層級有極度很大的問題!我進入後,一位男士櫃檯人員將我帶入進門口的第二個位子上等候服務,一等就讓我呆坐10分鐘,沒有人員詢問我如何剪髮,過了10分鐘之後,一位沒有笑容的女生用小小聲的聲音告知我需要什麼樣的服務,我說明我需要精油洗髮及一般剪髮加上頭皮去角質的服務,詢價之後,接受選擇的服務,但在按摩一下約2分鐘的頸肩之後,又離開了,最後又等候10分鐘,一位染黃色短髮的女孩子接手服務,說明先幫我進行頭皮去角質的服務,雖然前面讓我等候多時,但這位小姐服務還算不錯,一直做到洗完頭髮,將我帶到2號座位上,接著點上頭皮水,將我剛擦完的毛巾直接空放在頭髮上,停留了15分鐘,等了很久很久都沒有人來服務,是要把毛巾放在投當蓋頭嗎?然後等設計師看好吉時吉日幫我先蓋頭嗎?實在超傻眼,然後看到一位助理在幫人用頭髮,另一位助理在幫客人洗髮,另一位正在幫忙一位客人頸肩按摩,其他還有四位(剪髮設計師)沒事站在櫃檯邊和櫃檯裡椅子上聊天還撥弄玩弄同事的頭髮!我看向櫃檯把放在頭上的毛巾示意拿下來之後,一位微胖的女生走到我旁邊圍起剪髮披肩,告知我稍後會有設計師來為我剪髮,讓我稍等一下,此時的我頭髮沒吹乾,台中外面天氣很冷,時間已經來到了19:35分,但我又等了10分鐘依然沒有人來為我服務,為何沒有人服務???難道助理說設計師在忙嗎?⋯!所以店裡是要設計師顧聊天,然後設計師在櫃檯裡聊天,不顧客人在旁邊呆坐嗎?可以直接坐在椅子上休息嗎?之前也消費過幾次,一進門會送上茶水,這次什麼服務都沒有,2022年2月7日是新春開工之日,我能理解過年開工的忙碌,但店內的3位助理皆有客人正在進行接受服務,但我已經都洗完頭髮了,就等吹乾了,就是直到19:45我看向櫃檯邊的設計師,看了我就裝忙碌~我真的實在忍無可忍了,還穿著剪髮披肩的我站了起來,跟櫃檯人員說,我不剪頭髮了,請直接幫我吹乾謝謝,之後櫃檯女生才緩慢地告知為什麼?我說明我其實有在趕時間,以前一個小時左右應該已經在剪髮的流程了,為何今天已超過一小時都還沒剪髮的服務,我也取消前面的頸肩按摩及精油按摩的服務了,時間應該可以正常進行,但這次卻超乎想像的爛服務,花費我的時間,我跟那位小姐說這次的理髮服務很糟糕,小姐只接收我精油洗髮和頭皮去角質的服務$600結束,還用平淡的語氣說:(這次就不跟我收剪髮的費用)~~~~我心裡很os~讓我等的時間,還要收剪髮費用嗎?實在荒謬至極,剪了3年左右的絲朵利剪髮,第一次被這樣的對待~消費者的消費都不是服務嗎?我只是想來剪髮,剛下班就花費時間來消費剪髮,晚餐都還沒吃,我平時都會給予正向讚揚剪髮服務,這次太讓我大失所望,我要離開的時候,櫃檯的女生還要遞名片給我,我直接回絕了,我想原因因該很清楚不用我多說明,請貴公司絲朵利髮型剪髮看看監視器,人為疏失所導致的客人消費客訴不是沒有原因~我將謝絕公司未來的一切消費行為~請貴公司該好好檢討你們所謂的絲朵利專業髮型美容服務經營理念是新聞媒體和品牌的故事所說的那樣專業嗎?哎~實在讓我不勝唏噓~好好檢討吧~
Hello from your company, I am going to consume essential oil shampoo and general hair cutting plus scalp exfoliation service at around 18:30 pm on 2/7. The overall service management level here has extremely big problems! After I entered, a man at the counter took me to the second seat at the entrance to wait for service, and let me sit for 10 minutes, no one asked me how to cut my hair, after 10 minutes, a man The girl without a smile told me what kind of service I needed in a small voice. I explained that I needed the service of essential oil shampoo, general haircut and scalp exfoliation. After the inquiry, I accepted the selected service, but after a massage After about 2 minutes of neck and shoulders, I left again, and finally waited for another 10 minutes. A girl with short yellow hair took over the service, explaining that I would first perform the scalp exfoliation service. Although I had to wait for a long time, the service was The service of the lady is not bad. She has been washing my hair and taking me to seat No. 2. Then I put on the scalp water, and put the towel I just wiped directly on my hair. It stayed for 15 minutes and waited for a long time. No one has come to serve it for a long time, do you want to put the towel on the towel as a hijab? And then wait for the designer to look forward to auspicious times and auspicious days to help me cover my head first? I was really dumbfounded, and then I saw an assistant helping people with hair, another assistant washing a guest's hair, another helping a guest with a neck and shoulder massage, and the other four (haircut designers) standing all alone. Chatting on the chairs at the counter and in the counter and fiddling with my colleagues' hair! After I looked at the counter and signaled to take down the towel on my head, a chubby girl walked up to me and wrapped a shawl around my hair, telling me that a stylist would come to cut my hair later, and asked me to wait a moment , At this time, my hair was not dried, the weather outside Taichung was very cold, and the time had come to 19:35, but I waited for another 10 minutes and still no one came to serve me, why no one came to serve me? ? ? Did the assistant say the designer is busy? …! So the store wants the designer to chat with each other, and then the designer chats at the counter without the customers sitting beside it? Can I just sit on a chair and rest? I have consumed it a few times before, and tea will be served as soon as I enter the door. This time, there is no service. February 7, 2022 is the start date of the Chinese New Year. I can understand the busyness of the new year, but the three assistants in the store all have guests. I was receiving a service, but I had already washed my hair, and I was waiting for it to dry. It was until 19:45 that I looked at the designer at the counter and pretended to be busy~ I really couldn't bear it anymore, and I was still wearing I stood up after cutting the shawl and told the counter staff, I will not cut my hair, please dry it for me. Thank you, and then the girl at the counter slowly told me why? I explained that I was in a hurry. I should have been in the process of cutting my hair about an hour ago. Why is there no haircut service for more than an hour today? I also canceled the previous neck and shoulder massage and oil massage services. The time should be normal, but this time the service was beyond imagination, it took my time, I told the lady that this haircut service was terrible, and the lady only accepted my essential oil shampoo and scalp exfoliation service for $600. , and said in a flat tone: (this time I won't charge me for the haircut) ~~~~~ I'm very os~ I'm waiting for the time, will I still charge the haircut? It's really ridiculous. It's the first time I've been treated like this after cutting Stoli's hair for about 3 years. Isn't the consumer's consumption a service? I just wanted to get a haircut, and I spent time shopping for a haircut as soon as I got off work. I didn’t even have dinner yet. I usually give positive praise for the haircut service. This time I was so disappointed. When I was about to leave, the girls at the counter asked Handed me the business card, and I refused directly. I think the reason should be very clear. I don't need to explain more. Please ask your company to have a haircut and look at the monitor. The customer complaints caused by human negligence are not without reasons~I All future consumption behaviors of the company will be declined. Please review whether your so-called Stoli professional hair and beauty service business philosophy is as professional as the news media and brand stories say? Hey~ It really makes me sigh~ I will review it~
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