中華航空股份有限公司台中營業所

Change your ticket here for the first time Service is ok The reception lady is kind Can help me deal with the problem Thank her so much It takes time to wait in line at the scene Be patient

I bought a ticket for my elders a few months ago. I paid for the card and bought it at the counter in Taichung. Proactively ask if you want to pay proof. Personnel answer Random sample is not required for each ticket. This is the case. As a result, the elders took the plane yesterday. Huahang told that they could not take the plane. Because the cardholders did not have the same, they can only buy one more before they can get on the plane. Elders get out of the car early in the morning, independent flight experience, 30 years of record, excellent air tickets are all late generations, how can you buy a card because of the internal negligence of China Airlines, let an elder alone face me and call and take photos to prove that I personally agree to swipe the most important It is my matter to ask if I need this proof. As a result, the ground staff always answered: company regulations. Can your company staff not only strike but not serve customers? Too angry! In order to avoid the next innocent customer, this happens. I carefully consider the decision to remind everyone that you can also produce a standard operating procedure. Don't sacrifice customer rights with a company rule.

Due to the pneumonia epidemic in Wuhan, the fb message on July 1 asked about the refund of the ticket. So far, no message has been returned on the 5th (Sun), which is really rude!

China Airlines' service is really good Although the space is not as high-level as the Taipei head office But the counter with this service is still very helpful The international epidemic is severe, and the China flight crew is still flying It was really hard and I am very grateful to the China Airlines team for their support and hard work.