花旗銀行中港分行
2.4/5
★
基於 8 評論
Contact 花旗銀行中港分行
| 地址 ： | 403, Taiwan, Taichung City, West District, Section 2, Taiwan Blvd, 570號花旗銀行中港分行 |
| 電話 ： | 📞 +888 |
| 網站 ： | https://www.citibank.com.tw/ |
| 分類： | |
| 城市 ： | Taiwan Blvd |
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Tyra wang on Google
★ ★ ★ ★ ★ 從官網上的電話打給分行想了解轉卡文件的資料如何填寫，電話通了請第一線人員幫我轉接給理財信用卡專員，他要我打台北的電話，我解釋我已經跟台北專員聯絡後他們寄紙本的申請說，我要確認哪些內容需要填寫，結果電話裡的男性第一通答應我會轉，結果等30秒掛電話，打第二通直接不接，打第三通也不接.
態度很差
 Call the branch from the official website. I want to know how to fill in the card transfer documents. After the phone call, please ask the front-line staff to transfer me to the financial and credit card commissioner. He asked me to call Taipei. I explained that I had already talked to the Taipei commissioner. After contacting, they sent a paper application saying that I want to confirm what content needs to be filled out. As a result, the man on the phone promised me to transfer the first call, but waited 30 seconds to hang up, and the second call was not answered, and the third call was made. No answer.
bad attitude
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CC Chen on Google
★ ★ ★ ★ ★ 就是app很爛，用電腦使用也無法找到相應的服務，打客服電話還在線上被等了20分鐘，人都跑到銀行了還要打客服上去，所有的專員都說在忙還要再重新等打電話來，不要再做台灣的生意了，趕快退出市場吧
The app is bad, and I can’t find the corresponding service when I use the computer. I was still waiting for 20 minutes to call the customer service line. Everyone went to the bank to call the customer service. All the commissioners said that they would be busy again. When you call, stop doing business in Taiwan. Get out of the market as soon as possible.
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蔡
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蔡佶庭 on Google
★ ★ ★ ★ ★ 家長比較不會使用手機網路，連打個客服電話這邊轉接那邊按幾號就是轉不到客服，什麼都機器人，一點服務性質都沒有，超爛的客服電話，銀行打電話問你要不要貸款一直打一直打，我們要找客服像是只能找機器人一樣，叫什麼客服電話，服務到底在哪裡，真的很超爛
Parents are less likely to use the mobile phone network. Even if you make a customer service call, you will not be able to transfer to customer service if you press the number on the transfer side. Everything is robot, and there is no service at all. The customer service phone is super bad, and the bank calls you to ask you. Don’t keep using the loan, we are looking for customer service as if we can only find a robot. What is the customer service phone number? Where is the service? It’s really terrible.
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風
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風鈴聲 on Google
★ ★ ★ ★ ★ 非常專心仔細，專業，服務也不錯，但是就是感覺有點被刁難，字寫醜就要重新寫，唉。。。
Very focused, professional, and good service, but it feels a little bit martyrdom, the word ugly will be rewritten, hehe. . .
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醒
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醒吾徐若瑄 on Google
★ ★ ★ ★ ★ 警衛態度有夠差誰知道開戶要預約啊操 然後現場服務人員態度也差超不推
The attitude of the guards is bad enough, who knows that you need to make an appointment to open an account, and then the attitude of the on-site service personnel is also too bad.
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Kai Kai on Google
★ ★ ★ ★ ★ 櫃檯態度差什麼意思 要倒趕快倒 現在不給開花期銀行帳戶 還說要300萬的客人才能開 我都問過其他花期 還是能開 只是要預約而已 爛死
What do you mean by the poor attitude at the counter? If you want to pour it, go quickly. Now you don't give a bank account during the flowering period. They also said that it will take 3 million customers to open it. I have asked about other flowering periods. It is still open, but it is just an appointment. It's rotten.
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Sean on Google
★ ★ ★ ★ ★ 辦理工作要求薪轉帳戶 專員們都很客氣很有禮貌也很親切 過程中也很專業仔細 辛苦了 謝謝！
The commissioners are very polite, courteous and kind, and they are also very professional and careful in the process. Thank you for your hard work!
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Wendy Yang on Google
★ ★ ★ ★ ★ 客服態度超級差，不但會用聲調羞辱你，還會直接掛你電話
Absolutely terrible customer service. The person answering the phone is not only extremely condescending but will also hang up on you. If you ask a manager the customer service person would just simply refuse! Avoid this bank branch at all account!
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