中華電信學士直營門市 - North District

3.1/5 基於 8 評論

Contact 中華電信學士直營門市

地址 :

404, Taiwan, Taichung City, North District, Xueshi Rd, 187號中華電信學士直營門市

電話 : 📞 +888
分類:
城市 : Xueshi Rd

404, Taiwan, Taichung City, North District, Xueshi Rd, 187號中華電信學士直營門市
C
Chia Yu Chou on Google

服務態度很差,感覺賺不到業績就都不想回答問題,想把客人打發走。
The service attitude is very poor, and I don’t want to answer questions if I don’t feel that I can earn performance, and I want to send the guests away.
V
Vicky lin on Google

購買周邊一直跳針 已經說不要這個不要那個了 一直說這是整組的 非要整組賣你 有夠煩
Buying peripherals has been skipping stitches I already said I don't want this and that Keep saying this is the whole group I have to sell you the whole group Annoying enough
賴婕詩 on Google

抽號碼牌等了一段時間,終於輪到我。 開門見山我說我要續約了,我不要購機月租費降最低要吃到飽就好。 一直要我購機三次,我已經說我不要了! 你買空機喔,然後呢對我就是不要購機聽不懂? 好,再來說續約的事情,你的服務一開口說用手機app自己就可以續約,不需要到門市,請問一下我知道嗎?我一般老百姓知道你們公司的流程嗎?請問現在環保沒寄平信了,有簡訊告知我嗎?有mail過告知顧客可以用app續約這個方式嗎? 都沒有,服務人員開口不是購機就是app,我用了半小時,小姐你沒有先幫我查詢我的合約到期與否,是否能續約,然後跟我說7/17才能續約? 我就是在門市問過說7/1可以續約,現在跟我說是購機的方案才有什麼的,我就是真的不懂! 有事嗎?浪費我整整半小時坐在那邊看著你用我到手機滑著你也不熟悉的app! 作業流程是什麼?你就應該先幫我查好,不要浪費彼此的時間,一直要我購機很煩
After waiting for a while to draw the number plate, it was finally my turn. Straightforwardly, I said that I am going to renew my contract. I have been asked to buy the machine three times, and I have said that I do not want it! You buy an empty phone, and then don’t you understand me? Okay, let’s talk about the renewal of your contract. As soon as your service starts, you can use your mobile app to renew your contract. You don’t need to go to the store. May I know? Do ordinary people know your company's process? I haven’t sent a regular letter to environmental protection now. Do you have a newsletter to tell me? Have you ever emailed to inform customers that you can use the app to renew your contract? No, the service staff said whether it was a purchase or an app. I used it for half an hour. Miss, did you help me check whether my contract expires or not, can I renew the contract, and then tell me that 7/17 can be renewed? I just asked in the store that the contract can be renewed on 7/1, and now I told me that it was the purchase plan, but I really don’t understand! Problems? It’s a waste of me sitting for half an hour watching you use your mobile phone to slide apps that you’re not familiar with! What is the work flow? You should check it for me first, don’t waste each other’s time
小新小新 on Google

推薦看此網址的人去這辦理手機,尤其是一位姓劉的小姐,辦完手機合約之後,我有什麼事情問她,都很有耐心幫你解答,其他服務人員也都一樣的處理態度,總之都很好,建議要辦手機的業務,去這裡,大推喔!
I recommend people who read this website to get a mobile phone here, especially a lady surnamed Liu. After finishing the mobile phone contract, I have to ask her about anything, and I am patient to help you answer it, and other service staff also deal with it in the same manner. , In short, it is very good, it is recommended to start a mobile phone business, go here, big push!
林小米 on Google

服務態度很差,小姐愛理不理的
The service attitude is very poor, the lady is ignorant
北極圈老人 on Google

櫃台小姐跟客人閒聊將近一小時,做事完全沒效率。
The lady at the counter chatted with the guests for nearly an hour, and her work was completely inefficient.
W
WongLy on Google

晚班店員態度超差~哇!你們教育訓練sop就是這樣?怎麼就這樣放任店員用這種態度講話?不會講話就不要做服務業了好嗎?直營店還能這樣搞也是厲害
The attitude of the night shift clerk is super bad ~ wow! Is this how your education and training sop is? Why just let the clerk speak with such an attitude? If you can't speak, don't do the service industry, okay? It's amazing that the direct store can still do this.
陳彤 on Google

非常非常非常糟糕的店 上一個合約是1499三月底到期 3月中去學士店續約 續的資費不想要高, 只想要900 然後還可以用0元加購一支筋膜槍 小姐說已辦好 筋膜槍貨到會通知 結果四月五月 我的資費還是跟原本一樣1499 打了一次電話 剛好是幫我辦的小姐接的 她說一切都沒問題 有幫我辦900資費 筋膜槍也一定會到貨 結果我今天收到五月帳單 還是1499 下載Emome 發現小姐根本沒幫我辦續約 所以當然也不可能會有什麼筋膜槍 這家店很恐怖 為了不想幫客人辦降低過的續約 傷害自己業績 會騙人 因為客人就會跑去別家辦理 業績不好就不會算在學士店頭上 這是我看大家的負評感覺到的猜測 如果學士店不認同 請主動聯繫我 為什麼欺騙我 這是一間我覺得非常恐怖的店 進去都笑臉迎人 結果事情沒辦好 還說已辦完 很恐怖

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