漢威水電行
4/5
★
基於 5 評論
Contact 漢威水電行
地址 : | 406, Taiwan, Beitun District, Yongding 2nd St, 28號漢威水電行 |
電話 : | 📞 +888 |
城市 : | nd St. |
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Wei Chen Pan on Google
★ ★ ★ ★ ★ |
張
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張芯瑜 on Google
★ ★ ★ ★ ★ |
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Anny Pan on Google
★ ★ ★ ★ ★ |
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潘佳宏 on Google
★ ★ ★ ★ ★ |
郭
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郭小鬼 on Google
★ ★ ★ ★ ★ 第一次寫這種一顆星的評論。
因為公司有一間廁所一直沒在使用,現在要重新啟用,需要更換整組馬桶及安裝電燈開關,8/11跟老闆約好8/12下午2.3點來場勘及估價,到了3點半都還沒看到老闆,所以我打電話去詢問,結果小姐的回覆真是讓人傻眼,說老闆出去了,那不好意思就沒辦法過去了(不是已經跟我約好了?),OK我想說可能臨時有事情要忙沒關係,詢問哪一天老闆方便再過來?小姐開始鬼打牆說都沒有時間過去了,還問我們是不是要議價?都沒來現場看過也沒估價單我是要議什麼價?一直說我們是不是要比價?如果要比價的就沒辦法,最後還說電話來了不能跟我說了,就把電話掛了!
如果你們工作忙做不來就不要答應客戶,客客氣氣地答應了結果放鴿子,還有有哪家公司不比價的?找你來看就一定要給你做工程嗎?如果你們不能接受比價,當下預約時間時也可以事先說明清楚!總之,您的回覆讓我完全不能接受,更何況還掛客戶電話!
This is the first time to write such a one-star review.
Because one of the company’s toilets has not been in use, it needs to be re-opened. The entire set of toilets and light switches need to be replaced. On 8/11, I made an appointment with the boss on 8/12 to come to the site for survey and evaluation at 2.3 pm. I didn’t see the boss, so I called to ask, but the lady’s reply was really dumbfounded. She said that the boss had gone out, so I was embarrassed that there was no way to get there (hasn’t I already made an appointment with me?), OK, I want to say it’s possible It doesn’t matter if you have something to do temporarily. Ask the boss which day is convenient for you to come back? The young lady started to beat the wall and said that there was no time to pass, and asked if we want to negotiate a price. I haven't been to the site to see it and I haven't estimated the price list. What price do I want to negotiate? I keep saying whether we want to compare prices? If we want to compare prices, there is no way. Finally, they said that they couldn't tell me when the call came, so they hung up!
If you are too busy with your work, don't agree to the customer. You politely agree to release the pigeons. Is there any company that doesn't compare prices? Do I have to do engineering for you if I see you? If you cannot accept the price comparison, you can also make it clear in advance when you make an appointment now! In short, your reply is totally unacceptable to me, let alone hanging up customer calls!
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