媽咪樂居家清潔公司-北台中

The housekeeper who was arranged often asked for leave temporarily, but the company did not provide replacement manpower, so the cleaning was temporarily cancelled, and the service was very poor, causing trouble for customers.

After working with this company for nearly a year, my family decided not to renew the contract because the quality of the cleaning staff in this company is very poor and there is no professional ethics... 1. When I first came in, I was informed that there were babies and toddlers in the house and they must use a vacuum cleaner to vacuum the floor. I dodge the company and said that the vacuum cleaner is not available. Started to continue to use (but only the floor where there are occupants is useful) 2. During the 3.5-hour working time in the morning, two staff members were sent in to do it. They were both dragging and fishing. Otherwise, there are no rules in doing things. Except for wiping on the surface and simple floor cleaning, there is nothing else to do. I asked them to clean the glass last week, and immediately said that there was not enough time and the stairs could not be cleaned. 3. Respect for professionalism. When they cleaned, we left and did not interfere, but it seemed to be convenient to be casual, and the more they cleaned, the dirtier they got. The floor that had just been wiped (the person said she wiped it) immediately, the child went to crawl, and the two legs and feet turned black immediately, so I asked her if she wiped it? Still pretending to be stupid and said: I should have wiped it! (Is it amnesia? I don't know if I wipe it?) Then I wiped it again. It also drags us to open the windows, so it is easy to get dirty, don’t you think it’s blind? May I ask if the child did not go crawling, would he not find that she was actually fishing at that time? 4. Today was even more outrageous. I didn’t know what to touch in the morning. It was only half an hour before get off work (11 o’clock) that the cleaning staff in charge had to start cleaning the last floor (two rooms and a small living room). As a result, it took 15 minutes for one toilet to wash. I planned to use the vacuum cleaner. I took it out and sucked it upon request. I only sucked and mopped my room. The other room and the living room didn’t do anything at all and I started to collect things to get off work. The whole floor was shaken and it was dander dust. , I asked them to watch, the first sentence is that our time is up! ! What does it mean? ? ? It's really irritating, time is dragged off, and the cleaning can't be finished, so forget it? The crumbs all over the floor will leave when you don't see it? The table was dripping sticky and didn't wipe it, I just wiped it with a rag by myself Do you really treat our customers as triumphs? I told them, if you can’t do it, you can ask your company to deal with it, and the two people started to take the vacuum cleaner and the mop to clean it up! 5. Also today, during working hours, another person hid in the toilet in another room for at least 15 minutes, and there was no sound when the door was closed. (That toilet is rarely used and does not need much time to clean). I sat outside the room on this floor for at least 10 minutes. I didn’t hear anything. I didn’t see the staff when I walked downstairs. Finally, I opened the door of the room, the locker room, and the toilet door. No, because there is no one in this room), I was about to open the toilet door, and suddenly there was a sound inside the toilet. I realized that this person was closed in the toilet. Maybe it was close to get off work time, or I could hear the movement of my door opening, and people came out after a while , Ready to tidy up and get off work! It really makes me dumbfounded... After coming here to read the comments, I found that there are other customers who are in a similar situation to ours. Five-star praise, all my own employees come up with five-star...It's really rare!

Thank you to the company for carrying out a weekly quick screening for each housekeeper during the extraordinary period of the epidemic. The housekeepers also conduct independent health management every day, and the APP returns body temperature to customers, so that customers can feel at ease our home service ❤️❤️❤️❤️❤️❤️❤️

Customers need to inform 3 days in advance if they want to change the service time, they only need to notify on the same day if they want to change the service time, unfair terms

The company carefully helps us to screen quickly, So that we can go to work with peace of mind and safety. The happiest thing, The company does not have to be screened quickly when someone is diagnosed with an accident. It’s for everyone to go to work safely and at ease. Make a living. The boss has a great conscience. One person quickly sifted, It means that my children and husband are safe. The company wants a quick screening once a week. Are you very interested? #rapid screening

Earlier, it was clearly stated that the housekeeper would not work on national holidays according to government regulations. On 5/2 Labor Day, the housekeeper was temporarily notified of normal attendance, and it could not be cancelled and deemed that the buyer could not cooperate with the number of deductions. The company's internal shift management personnel were very problematic.

I have cooperated with Mummile for more than a year. It is really a great cleaning company. I am also very happy that the company has arranged a good housekeeper for me. My housekeeper is Yuan Hui. I like talking to her. She always gives me good ideas when I can't think of a way. Every time she comes, my mood becomes very good. She is a good housekeeper who deserves to be let go to help you clean~ Yuan Hui ~ I love you♡