國祥貿易股份有限公司-台中分公司 - Section 4

I have to take two leave for each camera repair, which is really troublesome.

The counter staff's instructions are very clear

The office is full of springs, and it doesn't seem to be related to a sophisticated camera. Don't come too often, because it is usually sent for repairs.

The service time is the general work time

The counter staff and engineers are very kind, and they will still greet you at any time while waiting.

The middle-aged engineer at the counter had a poor attitude, and the other young man was polite.

Guoxiang Trading's engineers are highly skilled. The lady at the counter was kind and polite, and welcomed every customer with a smile. The service was super good and beyond my expectations. Serving multiple guests at a time will not be annoying, and handling multiple guest issues at the same time will not let you wait. I always buy Guoxiang's company products. This noble product needs the service of others. If you want other services, you have to make money for the family. Some people like to buy parallel imports, the difference is 2,000 yuan, and there is no guarantee, it may not be a good deal. The last time I traveled from Taichung to Kaohsiung, I forgot to bring the camera charging stand, so I ran to Kaohsiung Guoxiang to borrow the charging stand to continue playing. The camera charging stand is no better than the mobile phone charging stand, and it is not available everywhere. Guoxiang's service is super good. I support the company's goods and give him a full five stars.

I said that I had to wait for the repair of the lens at the beginning, so it would take two months to repair it. I didn’t urge Guoxiang’s engineers. I only communicated with them that if the repair cost exceeds 10,000 yuan, I will not repair it. Finally, I will be notified before the Chinese New Year that the lens is repaired. Back, the original 12,000 maintenance fee was crossed out and only paid about 75,000. But when I went home for inspection, I found that the lens was dusty. I sent it for repair after the Chinese New Year. The engineer said that the bottom was not inspected, so the bottom part I have to pay 5-6000 for the replacement. If I paid the money and didn’t go back, wouldn’t it mean that the lens was only repaired half of the time or the lens was not inspected at all and the case was closed? Now I have to charge more money because I used to It is said that it will not be repaired if it exceeds 10,000, so I have to split the money to cheat me? This kind of illogical maintenance situation, I will never buy company products in the future. I don’t have to endure the long maintenance time (waiting two weeks for cleaning and dusting) to buy parallel products, nor will I be asked to pay to take it home after being repaired in half.