白紗科技印刷股份有限公司 - Section 1

The service is kind and professional, the factory environment is clean, it has been cooperated for the second time, the quality is good, the price is reasonable

The Taichung plant is equipped with advanced and complete equipment, and it is in place at one time~ the business introduction is detailed and professional, and it is very nice~ the finished product is very satisfied~ great!

Poor business attitude, customer-oriented? ? ? What's the business ethics?

Service first, great environment.

Thanks to the beauty editor at extension 201, she is very kind, and the instructions and reminders are also very careful~ it is a very pleasant communication experience!

I have cooperated with your company Mr. Shi Zhiwen several times. The communication is very difficult. The slow line response can be understood as a heavy business, but the following parts are really incomprehensible 1. After discussing the appraisal part on 7/7, I did not inform until 7/12 when I actively inquired. If it takes such a long time, I should also inform in advance instead of waiting for me to inquire. 2. When communicating for the first time, I knew the method of box making, and understood that the company has its own process. However, the evaluation part of the packaging box did not indicate that the amount must be remitted before the evaluation, but Mr. Shi said that there is a first Informing about the remittance, it was informed about the remittance, but it did not say that the remittance can only be estimated. I mean "valuation", and I did not emphasize this part in the reply. These parts were contacted by telephone in the follow-up, but Mr. Shi insisted that these misunderstandings in communication are not important, and the follow-up questions are more important, and he did not respond directly. However, if there are continuous similar "communication misunderstandings", how can we cooperate? Isn’t business a communication bridge between the company and its customers? I think the problem of communication is very important, but because of Mr. Shi’s persistence, I think there will be no results to continue the dialogue, but I got a 1:1 box after the remittance, the size is completely wrong, the size has been modified, but I got it The size is not the previous size. If the business is not sure about the size, you should confirm with me again, and I never felt the slightest apology from Mr. Shi from the beginning to the end. If this is the quality of your company, I cannot compliment it. The above content informs the head office, but there is no response Obviously I feel that my attitude is even more negative after the remittance is completed

If you don’t really want to expand your business, and you’re not very happy to help customers solve problems, you don’t actually need to send a business out, and you keep saying that service is the highest priority, so you only ask the business to quote the price once, and your attitude will be revealed....Sad

Although the staff of the beverage store put customer service first, but the ins and outs of the matter should be figured out first, instead of calling and scolding people before they have figured out what is right or wrong. Everyone’s parents don’t need this, let alone a girl, they even apologized several times. Really don't need to do this to people no matter what company position you are in