弘達光電科技有限公司 - Taichung City

Good service attitude

Bad service ?

High-quality LED captioning machine manufacturers are worth recommending.

The boss is professional and enthusiastic, and the boss's service is attentive and active.

LED subtitles cannot be updated, 7/5 18:04 plus LIN@ only two days later to reply to the message, 7/7 and 7/8 reply message still can not be processed, 7/9 morning call 2 to 3 times before someone answered the phone , The answering girl said that LINE@ did not have a dedicated service, and they would only receive messages if they were available, and then asked him if he could help as soon as possible. The young lady said that we had to wait online. , I said that it can be handled online, but to return the message, the lady has always said that you are in a hurry to send a staff to be in a hurry to serve, do you want to serve? Why call if you don't need the service. I have waited for 4 days. Isn’t it patient enough to call me on the 5th day? During the process, the girl emphasized that he didn’t talk to me because he was looking for my information to open the public address. I told him that you are a service Business, if you ever have a problem with your things and you call, the person who answers the phone keeps asking you if you want to serve, you will be in a good mood?? The final result is that the parameters are gone, and you need to send an engineer to cost $3500. Thank you for your company's service. I decided to throw away the reclamation and find another store that might answer the phone without amplifying, and kept asking me if I wanted to serve.

Although my subtitle machine was not purchased from your company, the boss still patiently helped me deal with the problem of the subtitle machine, and also taught me how to use the subtitle machine. It really surprised me because every store has encountered a wall everywhere. I was told to buy a new one, but the boss of this company first helped me evaluate it and thought that it could continue to be used. I suggested that I should use it for a while after repairing. I can’t use it before replacing it with a new one. Thank you the boss for being so enthusiastic next time. Buying a new phone will definitely come back to find the boss, and friends around you will definitely recommend it

Very recommended store The purchase process was introduced carefully and taught me how to distinguish between good and bad products The installation process is also very careful. I also communicated with me and explained places that I hadn't noticed. Finally, in the operation and teaching, I kept repeating teaching what I didn’t understand.