中華電信 大墩服務中心 - Xitun District

It takes more than half an hour to pay a fee, and the service is super slow.

I just want to buy a mobile phone and keep selling other products I'm still ashamed to say no, I've never encountered such a bad guy

This is a standard [unscrupulous merchant], don't go there! I went to handle the mobile phone business today, and the "male" store staff I met was extremely slow, procrastinating and constantly looking for products and forcing them to sell them, and always emphasized how cheap the special products were and they could be bought by the way. Use, resell can also make a profit, quite cost-effective! After I bought it, I went home and checked the price on Google. It was much more expensive than the one sold on the Internet? It's already a loss-making product. Who do you want to resell to make a profit? I was really dumbfounded and speechless on the spot! Go ahead, next time if I'll be fooled again, I'll call you dad! TMDB ??????

On the night of 3/23, my mother went alone Here's what happened: My mother went to ask about the renewal plan because the contract expired. The clerk introduced that there is no 4G plan at present, all of which are 5G plans. 5G solutions have 599-1399 The 599 plan needs to be tied for about 30 months The 1399 plan needs to be tied for about 24 months Because my mother doesn't need to change her mobile phone, the clerk suggested to take her mobile phone to the next communication store to sell it after renewing the contract. Mom is using an iphone 8 which is also the phone she took that day Because my mother doesn't need a mobile phone and doesn't want to keep the contract for too long, so I went in according to my mother's mobile phone usage. According to the clerk's understanding, it is the maximum 5G 599 plan to renew the contract. And the clerk informed that 5G can be used The follow-up clerk recommended the mother to use the 1399 plan, and then took the free mobile phone to the next communication store and sold it for 10,000 yuan Mom signed the contract On the morning of 3/24, I learned that my mother passed by last night, and my mother happily told me that he had switched to 5G and asked me if I had switched. I'm surprised how the iPhone 8 uses 5G not supported at all So I called Chunghwa Telecom customer service and the response went through At the same time, also call the 1950 consumer service line to ask how to resolve consumer disputes On the afternoon of 3/24, I received a call from the manager of your store to care about the situation, and told me that I could go to the store to understand and solve the problem. On the night of 3/24 I took my mother there The store clerk who was originally introduced pretended to be stupid as soon as they met, "You didn't have this phone yesterday, right?" How do I remember that you are an iphone 12, this part makes me the most angry, people with common sense know that the iphone8 has a home button and a full screen, and now they need to check the real-name system, it is impossible not to see the home button and the full version screen The clerk rescinded the contract later, and I checked with the Consumer Protection Council at noon. The telecommunications contract can be rescinded within 7 days of the performance period, but the clerk’s follow-up act of stupidity is really inappropriate, and there is no apology. Summarize The store clerk did not recommend a suitable solution, and concealed the 5G compatibility of the mobile phone, and then pretended to be stupid and said I thought you were an Iphone 12 I suggest friends not to let elders go to this branch alone Although in the end, as long as you have instant discovery, it will definitely solve the problem But what if there is no instant discovery? Or did the elders not inform? In order to avoid unnecessary consumer disputes, it is recommended that you do not go to this Chunghwa Telecom store Thank you for taking the time to read. If you have any consumer disputes, you can also call the NCC service line for assistance.