富邦證券 台中分公司 - Section 2

It took a lot of time to replenish the documents, but I still didn’t open a bank account...

Securities under Taiwan's second largest financial holding The counter is only third-rate, so I don’t know if I ask 0 degrees enthusiasm

Thanks to Miss Li for her assistance, the service from the counter staff is very good and kind ?

Today at about 12:30 noon, I will open an electronic account at the scene. The lady at the account opening counter asks me what to do and asks me to draw a number plate and wait a little (my number plate is 24, and I have not been told how long to wait. ). After waiting for about 10 minutes or so, I suddenly found that a lady with number plate 25 was already in the process of opening an account. The more I thought about it, the more wrong I was. I came here on the 24th. How can I help the 25th first? So I asked the lady at the counter about how long to wait? (I just want to add the e-mail information.) The counter lady's face is not very good. I said: According to the current situation, it will take about two hours! ! ! (Why didn’t you tell me to wait so long at the beginning? If I didn’t ask, wouldn’t I just wait for two hours on the spot like wood? Isn’t my time less important?) Then I asked again why I helped account opening on the 25th? (I am on the 24th. The reason for coming first and coming should be easy to understand.) As a result, the lady at the counter answered a little loudly and said: That was the salesperson who helped her, not me, I did not help her! I just want to say, is this the financial service company's service attitude?

Although he wrote a power of attorney, he unconditionally passed the stocks in the name of his deceased father to his mother. The clerk was still very careful in his homework. He called to confirm with me again, and asked very intimately whether it would be convenient to call the sister who is studying at that time. As far as his duties are concerned, he is careful and considerate. It is worthy of recognition!

Nobody, but the service staff are very busy. The number plate is made of paper to call the number, not a machine number plate.

Busy, are there not enough people? Your company can't keep up with the times. What number has it been called? There are no people. If there are too many people, where are the people? It is not recommended to come to this one, wait until the wasteland is old, only two windows will be processed~~

On the afternoon of 3/18, I went to Fubon Securities Taichung Branch (Sec. 2, Hankou Road) to help my child open an account. Arrived at 1:35 pm and was told that the account opening should arrive in the morning, so it was not accepted. But I called Nantun branch before departure, and the other party replied that they could arrive before 2:00 pm. After I appealed to the clerk at the counter and expressed my dissatisfaction, the clerk finally agreed to help, but the clerk spoke coldly from time to time during the process. I was told many times that I should be there in the morning, and the clerk asked to see my contact records with Nantun Branch. I want to ask two questions: 1. Is there a rule on the website that children can only open an account in the morning? 2. The same Fubon Securities Co., Ltd. said that the Nantun branch can arrive before 2:00 pm, but the reason why the Taichung branch has to arrive in the morning? There were "no customers" at the on-site account opening window. The two counter staff were talking. Is it Fubon's business rules? It is recommended that Fubon Securities Co., Ltd. clearly stipulate when to stop the account opening service!