得寶生態科技有限公司

Very bad

Bad attitude ✋

The efficiency of processing returns and exchanges is unflattering! Before purchasing, I have repeatedly confirmed whether the packaging has updated the Ministry of Health and Welfare certification. The customer service clearly said yes, but still received the old version on 6/17 and it is the outer box under certification. After contacting, it was said that it took about 3-5 working days to process the replacement. The freight was collected on 6/18 and there was no news from 6/25. It was not until 6/28 that I called to inquire about the progress of the return and exchange. The customer service said that I did not see the invoice after opening the package; It's been a week from 6/18-6/28, and I just said that I just opened it and didn't see the invoice? Is it too much? Repeatedly said that it is busy, who is not busy? If your business is really busy, carefully confirm whether the packaging is printed with the name of the Ministry of Health and Welfare before shipping, so you don't need to make everyone busy! Your time is time. Is it because the label of your mask is ambiguous and requires the buyer to repeatedly confirm whether the mask is medically qualified and whether it is certified. These times are not time? The quality of the mask may be really good, but no matter the packaging label or customer service processing orders need to be improved

The three-dimensional n95 mask feels like an ordinary mask at all. It is very thin, the price is so expensive, and the CP value is extremely low.