樂居二手家具生活館 台中中古傢俱家電賣場 - Section 3

The store is very patient to introduce and explain, and will not do more sales! Goods are very complete! recommend!

Very bad shopping experience, don't even want to give a star 1. I bought a TV, and the other party asked if I wanted to add 500 yuan for a 1-month warranty. As a result, the problem has been delayed for a long time. 2. The washing machine is not cleaned, and the old dirt is washed out 3. The refrigerator can be used for about 3 weeks, and the refrigeration is as warm as room temperature

The quality of the furniture is not very good, and of course the price is relatively cheap. But the clerk was too enthusiastic and kept introducing some products we didn't need, which was a bit troublesome.

I went to your store to buy more furniture three days ago, because the second-hand products did not meet my liking, I was introduced to a new product in the purchase catalog by the lady (claimed to be ordered by the factory), and agreed to 15:30-16:00 when I signed the purchase contract on the same day. Delivery, the lady at the counter changed the time with me because the delivery master had other things that night, but because the time could not be determined, I asked the master to make sure that the delivery would be delayed the next day and then call me earlier. The delivery was delayed for half an hour without notice. I called and asked the lady at the counter to help me contact the master before changing it to 18:30. At 18:47, the master called and said that the road was jammed. Finally, I didn't say sorry after arriving at 19:07. The two movers kept stealing Aiming at the resident (the eyes are not very comfortable..), we are two girls. After unloading the furniture and receiving the final payment, we said thank you to the master for your hard work. Later, when we started to clean the furniture, we found that the second-hand electrical cabinet we purchased had no upper door (there were residual rusty magnets on the top). When I picked it up on the spot that day, the salesperson recommended that this cabinet is very new and almost 90% new. , so I do not suspect that he has not carefully checked. I called the store at 20:05, and the same sales lady picked it up. I asked her about the defects of the electrical cabinet. She said that she would never guarantee customers that the products are 90% new. She just said that the products were very new and that they sold them. The process will be recorded (I am a question mark and I am curious about the authenticity of this point), if I have doubts, I am willing to provide my recording. Am I making this call just to make sure that the store has no obligation to inform the customer about the defect? I didn't want to return it, just because the lady said it was very new at the time, but the product was missing a door. The sales lady told me firmly that this was not a serious defect, because I had seen the product in the store at the time, and I was sure I could buy it. , I also admit that it is indeed our negligence on this point, but is it okay for the store owner to not take the initiative to inform the defective part? In the end, the salesperson kept repeating that I had already seen the product, so it was my problem, and suggested that a perfectionist like me is not suitable for buying second-hand products... In the end, I hung up the phone helplessly. In this purchase experience, the goods are not cheap and the after-sales attitude is not good. If there are defects, they will not take the initiative to inform them. When buying second-hand goods, you need to use spotlight to enlarge your eyes to check clearly! The store owner doesn't know how to respect the customer's time at all, and will neither repurchase nor recommend it to relatives and friends, thank you for your advice!