喜特麗國際股份有限公司
4.1/5
★
基於 8 評論
Contact 喜特麗國際股份有限公司
地址 : | 408, Taiwan, Nantun District, Gongyequ 21st Rd, 23號喜特麗國際股份有限公司 |
電話 : | 📞 +8888999 |
網站 : | https://kitchen-supply-store-1571.business.site/ |
分類: |
廚房用品店
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城市 : | st Rd |
張
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張莎莉 on Google
★ ★ ★ ★ ★ 烘碗機裝半年,因為出現不好聞的油味,打了客服電3次態度一直很優,非常誠懇有耐心不説,效率又很快,技師隔天就打電話來並維休,來了3次因爲一直沒改善味道,第三次就直接換新的給我
說真的,現在已經很難又這種良心的企業了,對員工的教育訊練又一級棒。真得會很想推薦給重視服務品質的朋友。
The drying machine was installed for half a year. Because of the unpleasant smell of oil, the attitude of the customer service has been excellent for 3 times. I am very sincere and patient, and the efficiency is very fast. The technician calls and waits for the rest of the day. 3 times because I haven’t improved my taste, I changed it to me for the third time.
To be honest, it is now difficult to have such a conscience enterprise, and the education training for employees is great. I really want to recommend to friends who value service quality.
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A
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Alan Lei on Google
★ ★ ★ ★ ★ 台灣用心的好企業!不推薦不行!
Good company with heart in Taiwan! Not recommended!
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j
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jacky su on Google
★ ★ ★ ★ ★ 一樣從事服務業的人,在這裡我要對喜特麗公司提出抱怨: 在今年二月底時,有去電要換裝一台烘碗機 ,公司回答因為缺貨要三月底才有貨, 我們也同意了,結果到3月底, 一點消息也沒有, 再次去電, 回覆還是缺貨,我表示再等一等吧!一直到四月底 ,還是一樣沒有一點消息, 再次去電 一樣的答案-缺貨...... 我質疑的是:你們公司的服務態度一向是如此嗎? 沒有貨也不告知, 至少先告知客戶 而不是一直讓客戶空等 , 在此我提醒想購買喜特麗廚具的 朋友,是否再三考慮後再決定.....太糟糕的服務品質......服務品質多多比較看看不吃虧!
後續備註:前天去別家商家,看完以後決定,今天下午即過來完成了,這是效率....效率....效率!懂嗎?喜特麗...........
As a person engaged in the service industry, here I would like to complain to Xiteli Company: At the end of February this year, when there is an outgoing call, I need to change to a dishwasher. The company replied that it is only available at the end of March because of out of stock. We I also agreed. As a result, by the end of March, there was no news at all. I called again, and the reply was still out of stock. I said to wait a moment! Until the end of April, there is still no news, call again. Same answer-out of stock ... What I question is: Is your company's service attitude always the same? If you do n’t have any goods, you wo n’t be informed. At least let the customer know instead of leaving the customer empty. I would like to remind friends who want to buy Xiteli kitchenware if they think twice before deciding ... ... the quality of the service is much better than seeing it!
Follow-up note: I went to another business the day before yesterday and decided after reading it. I came over this afternoon to complete it. This is efficiency ... efficiency ... efficiency! Understand? Hitelli ...
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童
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童日湧 on Google
★ ★ ★ ★ ★ 報修快速。服務專業
10:00報修
15:00維修完成
三年保固。用的放心
Repair is fast. Service Professional
10:00 Repair
15:00 Repair completed
Three-year warranty. Used assured
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J
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Jim Cheng on Google
★ ★ ★ ★ ★ 熱水器第三年開始每年叫修,兩次微動開關 一次IC控制器。
微動開關更換一次費用為500,若有算錯請依照單號聯繫。
謝謝喜特麗及侯董讓家人即時有熱水可以洗澡,兒子也對高收費而對水電開始看到興趣及嚮往。 謝謝喜特麗帶給我們的改變。
The water heater is called for repair every year since the third year, with two micro-switches and one IC controller.
The replacement fee for the micro switch is 500. If there is a calculation error, please contact according to the order number.
Thank you to Xitli and Dong Hou for letting the family have hot water to take a bath immediately. The son also started to see interest and yearning for water and electricity because of the high charges. Thank you Sitli for the changes we have brought to us.
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杰
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杰森 on Google
★ ★ ★ ★ ★ 買了油煙機,安裝後却有滲水現象,卻推説只有負責機器卻不負責排油煙管,此品牌的售後安裝服務不佳。只是一味推諉到經銷商,卻不是在解決問題
I bought a range hood, but there was water seepage after installation, but the reason was that I was only responsible for the machine but not the range hood. The after-sales installation service of this brand was not good. Just shirking to the dealer, but not solving the problem
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SINYI SU on Google
★ ★ ★ ★ ★ 再好的品質也會被離譜的服務打敗,買排油煙機花10天運送,再過10天也沒有安裝好,一顆星都不想給
No matter how good the quality is, it will be defeated by the outrageous service. It takes 10 days to buy a range hood and ship it. After another 10 days, it is not installed. I don’t want to give a star.
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Sun Young on Google
★ ★ ★ ★ ★ Good job
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