三緯企業股份有限公司 - Section 1

The store staff explained carefully and the people were very kind

Business Meagy is very professional and friendly, and has different opinions on its own products.

The family bought Xintou Tian in Taichung City 2 years ago. The toilet toilet provided by the builder was Duravit from Sanwei. It didn't take long to live in Xintou two years ago. The toilet in the photo below stinks in the toilet. The result is European toilet structure is not a common style. Workers were unfamiliar at the beginning and were not installed. The toilets in each toilet were reinstalled. After less than two years of staying this year, the toilets in the family were not in the toilet or the toilet tank water. When it is full, the toilet tank will add water by itself (you can hear the sound of water), very frequently, it will be added once every 10 minutes, otherwise the water in the tank will be added for a while after flushing the toilet ~ ~ When you open it, it is because the water outlet of the water tank structure is not tight, causing the water to flow to the toilet. Therefore, the water in the water tank cannot be filled at all, the water is continuously added and drained, and there is not only one toilet in the house. !! I have used the toilet for less than two years, and I have to pay someone to fix it. I think our toilet has been installed with a number of defective products by the manufacturer. I have a bad opinion of this toilet!

The toilet is very poor and small, too deep and difficult to clean. The faucet connector is plastic and easy to break. When the faucet is repaired, the time can be repaired after several days. If the customer wants to contact the customer several times, the customer service staff will not reply. If the builder uses this bathroom equipment, it is true. Think twice, after all, the bathroom equipment has to be used for a long time, the toilet and the faucet that are not easy to use, have to endure for a long time.

Do n’t make trouble with your hard money. The service may be good when you buy it, but if it fails unfortunately. Customer service logistics can not only help solve problems, but only tell you that no parts cannot be repaired, only new ones can be replaced. Normally, you must do more merits and bless the products you buy will not fail. Otherwise, it will have to be replaced with a new one and cannot be repaired. Can't help but give one star.

Seems to look down upon delivery, and politely ask if anyone has ordered a meal at the counter? Indifferent tone, you call whoever ordered. It feels like a company without temperature.

If you want to call for repairs, you must broadcast extension 112 or 113, you can immediately help arrange the repair time, I really appreciate the extension staff, listen to my description, you can roughly know the materials I need, very professional. Before I played switchboard 9, I left information about the problem and promised to call back the appointment time. After waiting for a week, it didn’t disappear. Then I dialed the extension. The staff said that I did not see that I had registered for maintenance, that is, I was completely by the switchboard before. The whirr passed. Earlier, there was a time when I wanted to change a better faucet at home. It was also a switchboard. It also said that I would contact me to check the model number. In the end, there was no news. I felt that the company’s switchboard was completely useless. Please call me. Go to the switchboard. On another occasion, the small shelf on which the shower was hung was broken, and I realized that the inside was plastic and the outer layer was metal-plated. I was a little surprised that the sanitary equipment that was not cheap was only made of such materials, but I went and told me that they had already There is no such thing. If you want to change it, you have to change the whole set. A set of 3500 racks. Sooner or later, this kind of plastic thing will definitely not continue to produce spare parts. It will only ask people to change the whole set. Although it is pretty angry, it seems that it can’t do anything. Later, I went online and finally found a substitute as long as 120.

The Duravit toilet at home has not been replaced or maintained for more than 10 years after I bought it from them. The quality is very good. Recently, due to the loss of parts, water began to leak, so I called the customer service staff to ask the master to help deal with it. The appointment processing speed is very fast, it came within a week, and the maintenance process of the master is very attentive, not only teaches you how to do maintenance and replacement, but also helps you deal with water flow problems that you did not notice, and these are not charged for extra cost. This kind of company that sells non-consumables can actually take the opportunity to hold back with us one-time buyers and deal with it casually. Especially during the epidemic, everyone needs money, but they will use the mood and perspective of the customer to help you repair you. The water leakage that you noticed will save you the cost of parts and water. It is really a very considerate service. It is really a big push. You must find them again if you want to change the bathroom equipment in the future.