光宇事業有限公司(鴻銓燈飾)

Before buying, if there is something unclear about the lamp, the customer service patiently provides instructions and provides lamp suggestions for the space to be installed. There are some unclear points on the self-installation after purchase, and the customer service is also very enthusiastic to provide assistance. Thank you very much~

The lamps were not inspected carefully when shipped and incorrect parts were sent. As a result, consumers can not install when they ask the master to install. Contact the merchant, only willing to re-send parts, but unwilling to be responsible for the installation of missing lamps, leaving consumers to bear. (Purchase 4 pieces, 1 part is missing and cannot be installed. In the end, consumers need to bear the result of the merchant's mistake, and they will spend another 600 yuan to ask the master to install the lamp once), so sorry, I ca n’t give a good evaluation. 0510 Attached to your photos for the public to judge. There are many types of lamps, and consumers are mostly laymen. Even if I check, I think it is difficult to judge that the installation part attached to this box is a defective product. (Wearing, screws are too short, making it impossible to install). I bought three lamps with you in total and spent more than 10,000 yuan, so I don't care about not only the extra 600 yuan that later, but I hope that the business will make a profit At the same time, we must treat consumers in a fair manner.

Very good packaging. At that time, I was most worried about the damage during logistics transportation. It turned out that the delivery was very complete. In addition, the contact service is also very good, and it is a trustworthy and recommended company.

Good insurance originally bought lighting from your company, after-sales service is very good, the lighting just happened to be in condition during the warranty period, the company's master maintenance is very careful! It is worth recommending!

There are many types of lights, but most other large-scale lighting channels such as 18park also have Online shopping may be fine, but my own store experience is extremely poor Because the light in the master bedroom is not enough, I saw a bedside lamp at the store, and the bedside lamp has the function of turning angle. 　This model can be turned at a large angle. By the way, I would like to ask: Is there a way to turn the light into an upward lighting? ? (Thinking: If you can, you can increase the room light when you are not reading in bed). I didn't expect that this sentence would be disapproved by the clerk, and the attitude was so choking: Do you think this would look good?! To be honest, I was speechless on the spot and didn't react for a while. What are you doing now? Does the customer think it looks good or not requires your consent? If you can, you can't, you can't. Does the customer need to be questioned by you? I am also in the service industry, and I have encountered customers’ requests that are a bit subtle or the customers have personal concerns. We usually smile and euphemistically say that there is no such function. This is the first time I encounter this kind of questioning people: do you think it looks good? ? There are too many companies that sell lights Attitude one star One more type of lamp

I found a company I stumbled upon by searching the Internet and found that their lighting fits our family's needs. After contacting customer service, I quickly got the purchase instructions and the seller's initiative to inform the discount activity. The actual time to receive the goods was much faster than expected. The lighting entity is very beautiful. My family is very satisfied. I will definitely repurchase it again if I have the opportunity. Recommend it!