老地方寵物生活館南屯店 - Section 2

The goods are affordable, you can swipe your card and issue an electronic invoice, but there is a typo in the announcement.

The pet feed is very complete and easy to buy, but the attitude of the clerk really disagrees. We just asked a short-haired clerk in the aisle where the feed of a certain brand was placed, as if we interrupted her work. I'm patient, and the tone is also very bad, and we still searched for a long time to find out about the relative position... For this kind of attitude, we are really afraid to trust your store and hand over pets to take care of them.

Not sure if the price is the cheapest Variety of products at an acceptable price The clerk's attitude is normal Sometimes parking is not easy because business is good Credit card available, remember to bring your own shopping bag Every time I go, I don't take pictures ? So sell the fat photos of your old cat

2022/4/23 I purchased chicken soup feed for the soul. When I went home, I noticed that the validity period of the feed was only 2022/06/22. Although the store did not inform that the validity period was only 2 months when I purchased it, I did not want to cause the store to trouble the return. So about the second week of May, I opened it for dogs to eat. (The feed is in a dry environment before and after opening, and the bag will be tightly sealed even after opening) But on 5/22 today, I found a few white worms crawling in the feed (suspected to be maggots). I was worried about what would happen to the dog after eating it. I immediately called the store to respond. In such a situation, I was very worried about what would happen to the dog after eating it. He responded with a relaxed, suspicious chuckle. The dog would not be okay after eating it. I asked him to say it again after hearing it, but he was very quiet at the moment and didn’t know what to say. what. The clerk didn't say how to deal with it, so I took the initiative to ask how to deal with this situation. He said whether to return it or something... (the voice was too low to hear), and then took the initiative to ask if I needed to bring it with me. Only when he replied that he wanted the invoice, I replied that I would bring it with me today, but the phone was cut off later. (The status of processing returns will be updated later) I hope that the store will pay attention to several problems 1. I hope that the clerk can have empathy and understand that when the owner encounters such a situation, he is bound to worry about whether the baby at home will have diarrhea or which side will feel uncomfortable after eating it. When a cockroach is encountered, it will not be good if the reaction is given to the store but it is eaten back. How would you feel when you encounter this? (In the old comments, some people said that the man who answered the phone had a bad attitude. If it is the same person, is this person's rank a store manager? How can this continue to happen?) 2. Should the store owner of the feed that is about to expire should take the initiative to control it to prevent consumers from mistakenly buying feed that is too close to the expiration date? 3. I felt the negative attitude of the store staff during the call. This is not the first time that this has happened (some people in the old comments also reported that there were insects in the feed but the store's attitude was not good). The processing method should be informed by the store owner, not by the consumer. If you don’t ask about the follow-up processing method today, will it be considered that this incident did not happen? Do you want consumers to make a trip in vain? In addition, I recommend going to bonebone to buy food and dog supplies. Although there are several stores that are not very big and the products are not as many as the old places, every time I go to the store, the clerk will take the initiative to assist and recommend the feed. The point is that the attitude of the clerk is very good. , nothing uncomfortable happened. -------------------------------------------------- -------------------------------------------- 2022/05/24 Update (One star changed to two stars) On the evening of the 22nd, I brought the remaining feed with insects to the store. The counter staff kindly asked if I wanted to replace other feeds, indicating that there was no feed I wanted to replace, but the counter staff told me that because the invoice was issued in April, the IRS will now pay the bill and add To redeem the prize, the invoice cannot be refunded, (this one wants to be refunded and do not want to exchange for other feeds), so I can only wait for the reply from the head office. 05/23 There was a call at 6pm but didn't notice. 05/24 It was after 9 o'clock in the evening. The store called to explain that the processing method was to open a discount order but to stamp and sign it. Considering that I don't want to stamp a private stamp (although I don't understand the purpose of stamping a private stamp and whether it is necessary, it may be the process ), so switch to the feed method. *By the way, the store may have noticed my message. Originally, I did not receive a call after commenting at 8:00 p.m. on the 24th. As a result, I called after 9:00 p.m. to explain how to deal with it.