美廉社-大里東明店 - Dali District

It took a long time to wait in line to pick up the goods from the store to the store before someone shouted that they had to find the goods themselves, but they couldn’t find them for a long time (the goods were scattered all over the place, and the large and small boxes were piled up in a ball, which looked like finding a needle in a haystack, not to mention that some boxes had been crushed and deformed, Some are broken at all), and then said that the small items are in the counter, and when you return to the counter, you have to queue up again... If you can't digest your work, you can don't join the shopee shop to serve the store. All the supermarkets that pick up the goods have the most employees and the worst lines of movement. Really spend a little bit of freight to have a better consumer experience, don't use it to get angry here

Originally, there were not many customers and the service level was not in place. Increasing the shopee shop service to increase the flow of people in this area with convenient living functions is simply a way of self-destruction. The most wordless thing is to avoid the crowd and pick up in the morning. When there are no customers at all, the clerk also said that the pickup will not be opened until 10:30. …

In the past, when there was no shopee shop, the service and attitude were very good. Today, when I go to send the goods, the moving line and the pick-up process are very chaotic. There is only one service desk for picking up and sending goods, and they are all serving the people who pick up the goods. Isn't the person who sent the goods a guest? It's already my turn, and they asked me to queue up. Did I just feel sad? You can help me scan the barcode first during the search for goods. I don't know what I'm doing, and the experience is extremely poor.

I used to think that the convenience of shopping at Shopee comes from the reduction of shipping costs, so it is convenient for consumers. Since the start of the store-to-store service, the quality has begun to deteriorate. Some stores do not know whether it is because the original performance is not good or the manager's paper. The policy is wrong, which makes it difficult for consumers to find packages in addition to being classified. It is also difficult for consumers to find them on their own. The counters for queuing for checkout and the counter for shopping in the store are not clearly marked. The clerk can only do their own work, but it can be improved. This second shopping experience at the shop has made me more sure that the service quality of this shop is rotten and leftovers.

I wanted to give one star, 2 stars are for past service, In the past, the clerk kindly asked about additional purchases and full gift. Ever since a shrimp skin shop came to the store, it has changed its tone. Lines are messed up, There are 3 more clerks than 7-11, still unable to load, can't find the item, To put it bluntly, there is a problem with the SOP, and the old bird female clerk can't keep up. Young shop assistants are helpless, I don't know why I use the same counter for the shrimp skin delivery and the barcode printing. The sellers are queuing up whether they are printing barcodes or sending parcels. The old bird clerk made the shopee shop seem to open it by himself. The rules can be changed at any time to treat the seller as a second-rate customer, Don't forget, sellers are buyers too, okay? = = When I purchased your store's products before, the old bird female clerk was a normal service, Now it has become a mail seller, and the old bird female clerk has a stinky face. When I was sending it, I wanted to buy something by the way. Can it be replaced with normal service? I have come to Dali for more than 2 years, because I live nearby, On average, habitually consume 2-3 times a week, I will obediently detour to the Quanlian in the future! Won't be shopping at this store again!

I ordered shrimp skin, and it arrived at the store on the 2/8th. I went to the store the next day and the clerk kept saying that I could not pick up the goods without entering the system. I thought that there might be too many items, so I will come back in a day. Go is the same answer, and every day I go to ask and give me the same answer. I arrived on 2/8 and it will be returned if it is delayed. I would like to ask if I am accused of maliciously not picking up the goods, will the clerk be responsible? If you have insufficient staff or can't digest it, please don't pick up the service from the store to the store. Can you trouble us as well.

My previous experience of picking up the package was OK, and the attitude of the clerk was very good~ I hardly leave comments, but I am also a young man who lives here. I have visited the store a few times and feel that there is room for improvement~ To give four stars is to hope that the remaining one star, the store can improve, come on! ! ! ※The moving line of picking up the package and their package classification are not very good On one side of the checkout area, the area for sending and receiving packages on the right is too narrow. It is recommended not to stack things at the back of receiving the package. After several visits, I really feel that the moving line is too chaotic, so that when there are many people in line, checkout and receive packages People crowded together, causing chaos in the movement (at present, this problem still exists, when there are a little more people, it will definitely be chaotic) ※It is not recommended that the clerk and the customer look for the package together (I go to pick up the package during the day or night, the clerk looks for it, and I really haven't encountered it yet and ask me to find it myself) The clerk must find it, or the customer can find it by himself. But at present, I think the parcel area is too small. If the clerk and the customer look for their own at the same time, it will become more chaotic if there are too many people. ※The next step is the cabinet where the packages are placed. I found that the cabinets are really not enough, so the large, medium and small packages are all put together, which makes the time for the clerk to find the package longer. This should be the manager. It is necessary to review and change it, or report to the head office whether the number of cabinets for placing packages can be increased. It is recommended to learn from the four major supermarkets. The numbers 0 to 9 can be printed and pasted on the cabinets, and the thermal induction of the last three yards is pasted on the package of the product. Paper, as well as the delivery and collection of packages I mentioned above must be improved. The above are genuine suggestions. I have also been in the service industry before, so I have always been sympathetic to the hard work of every service clerk. Of course, these suggestions still depend on whether the store manager or the upper-level people who can make decisions should change it~ I think the attitude of the clerk should be the same (respect each other) whether it is sending the package or receiving the package. If you encounter what kind of service you want, it may be like other people who mentioned the delivery. If the clerk has a bad attitude, I will tell the clerk directly in person (I am a more direct person) The few times I've been there so far, the experience is very good! I haven't met other people who may have a bad attitude or ask you to find the package yourself. I think the old saying "mutual respect" is the most important thing. After all, most of the customers here are our residents. Most of the old neighbors and elders know each other. If the clerk is really unfriendly, it is recommended to respond to the communication face-to-face or mail the Associated Press customer service mailbox or customer service phone to deal with it~

Shrimp skin to the store mechanism has not been done very well ... The first day of the goods I went to the scene to queue to receive my shop to the store parcel (due to the next day, I have no time to come again) The goods are notified in the morning 10:25, I took it at 4:00 pm. However, the clerk said that there was no need to come in the outside to organize it, so I couldn't find it on the same day. I want to pay a call, I will find it to me, I have left, but I haven't received a call. I have been can't get the goods in the end of the year, it may be returned.