新竹物流 大里營業所

Bad enough, sent so many times Drivers often do not come to pick up the goods. Every time they ask why they didn’t come, they only answer. Very busy, they may not be able to collect them. Every time they confirm whether they will come, they only say that they will trouble the driver. What's more, most of the customer service tone is still very bad The customer service can sigh so loudly, I can hear it clearly To ask for guest information, just say: phone number? Is it difficult to add a word of "please" when you speak? ? Can only call for customer service of this quality? ? ? Is it okay to learn from other people’s black cats? No one has ever encountered the worst logistics

It is not a problem that the goods purchased on the shopping network cannot be delivered within the time. In the process of communicating with customer service, it was found that many promised things could not be achieved And it will be explained as undeliverable and not contacted You won't get the item until you pick it up on site Hope to have a better shopping experience in the future, thank you

Less than one star, but you must press the star in order to leave a message! On 3/19, the arrival of the goods should be delayed, and the voice inquiry replied that "the consignee is not available" Heck, the guardhouse is the building where the two guards work! , I did not receive a call! I called today and asked the driver who delivered the same day, only to say that the delivery will not be complete until after get off work. Really slap in the face! (who is lying) Should the unfinished goods still be put on the car or should be withdrawn from the car for storage? Is it "people" withdrawing or "robots withdrawing" from the car? Because there are large stickers on the outside of the box to mark the fruits and vegetables, the customer service told me that the vegetables and fruits were not "checked" on the delivery note, so when the "human" or "robot" distributes the goods according to the route, they "do not need eyes" to operate? It turns out that the robot that Hsinchu Freight picks up on the truck only has arms and no brains? ! I said, "Wow! The blame is all on us." They didn't take responsibility for such exaggerated omissions! He also said that we can go through the damage compensation process. My time is precious, and I am so angry that I have to make a compensation appeal that will be discounted! Whether a company is good or not depends on the details of management! My box of lotus mist is half broken! Please choose the logistics with good management and good quality at your own discretion! Don't be as mad as I am!

rotten to death Robot language service was poorly designed from the start, a bunch of nonsense and can't be skipped I called today and the bell rang for a long time and no one answered, and hung up directly Played 2 times like this! Sure enough, the quality of this customer service is really low, especially the Dali sales office. Just swipe through the comments I have called before and said that I want to send it. Every time the customer service picks up the voice, I will die. bad breath Ask a customer for a phone call and say, "Call!" How about if you haven't read the book, won't you say please? It's no wonder that you don't even have basic etiquette in customer service.

Shipping is slow I pay more for shipping As a result, the waiting time is several days longer than others. Waited for 3 days and didn't receive it Called later in the morning The customer service lady said "The driver didn't take your cargo away I'll see if the driver can come back to collect you in the afternoon. If not, just keep waiting" It feels like a bad mood If I didn't call, it would take a week for my item to arrive

Every time I buy something for delivery, the first call ☎️ is the patient explanation of the handsome guy. The service attitude is not bad. He also tries to help me arrive before noon. After all, the Chinese New Year is approaching, and the delivery of goods may be more than usual, and we should also be more considerate of the driver and logistics staff working day and night... It is not easy for everyone during the epidemic! Please be considerate... If you are really in a hurry, it is recommended to use SF Express! fast and on time