達美樂披薩-大里店

Called the day before to make an appointment, what time did it arrive the next day, and I had to wait! Can't distinguish between on-site and appointment?

It's a shop that will call and ask for repayment after eating. Be careful to eat It is very likely that after two days of eating, they will call to ask for repayment.

Order online at about 6:00 and choose 7:15 for delivery Then I called after 7:30 to say there was no more cheese. It takes 2 hours to transfer the goods. Ask if you want to cancel 2 hours was really exaggerated...so cancelled Then I called again and asked if I could pick it up by myself and when would I be able to pick it up Turns out 40 minutes 40 minutes is far from 2 hours If you can't deliver, just say you can't deliver. Say in advance that I can also plan to pick up or do something else wasting other people's time It feels really bad!

I didn't want to explain anything in particular, but the owner wants to know, so I will explain: We ordered online on 5/7 (Sat) and picked up the meal at 6:15 pm, and the payment was also swiped online. That night, I arrived at 6:15, and there were already a bunch of cars on the road, and there were long queues; When I went in, the queue was quite long. When I was in line, I heard an old man ask the clerk, Our meal at 6:00, why is it not ready yet (the time is 6:20 now), the clerk replied, it is not ready yet, still doing it! The old man asked, why did we not order 6:00 yet? After the clerk explained it for a while, it was probably because too many people ordered, so many meals were still being made, and the clerk at the back was talking. , our delivery at 6:00 just went out. The old man asked, did we all do the delivery first? The clerk said that it was done according to the time. The customers were lined up here... Later, the battle was over, and the old man continued to wait beside him. After about five minutes, it was my turn to order. I reported the order number and phone number directly to the store staff. He only printed a single order, and then asked me to wait beside me. When I got it, I thought to myself. No, the meal that the old man wanted to pick up at 6:00 was still being made. Now it was 6:25. I asked the clerk casually if it was not ready yet. He said yes, and I asked: How long will it take? Time, they didn't answer clearly, I immediately asked him to cancel my meal for me, he turned back to ask the supervisor, the supervisor replied that he has not started to do it yet, if the guest wants to cancel, let him cancel. Afterwards, I observed that there were still many people ordering food behind, and the clerk would not take the initiative to inform them that the status of the card meal in front of them would be directly asked to wait beside the checkout. In my opinion, there is nothing wrong with the customer waiting for the meal. However, when the meal is picked up according to the time of the ordered meal, the food is not ready and the preparation has not started, so the customer does not take the initiative to inform the customer. For example, I didn't hear the conversation between the old man and the clerk today. Am I stupidly standing beside me and waiting for more than half an hour? If the customers who come to order food don't know the status, how long should I wait after ordering? Afterwards, I gave a roll and said that I wanted to compensate, spend more than 399, and get a small pizza; The reason I give one star is very simple, because of the attitude of the store owner (although it is not too much to reply loudly to the unfinished state of the old man's meal, after all, the distance can only be heard by shouting; the staff It gives me the feeling that we are helpless, but even if it is not good, there is nothing I can do about it. The attitude is - Ah, that's it, we have the feeling that we are not wrong; maybe we will respond with a milder attitude, I don't think the guests will be It's so hot), and I don't think it's OK to keep people waiting for so long without informing customers about the status of the meal ahead.

It really opened my eyes It turns out that inflation is so serious There is not enough food, I ordered a sandwich set, only a sandwich and nothing, a side meal and a drink, and I charged 199 Eating the whole super emptiness has to fill my stomach with the bubbles of Coke No wonder the delivery was so fast because no one ordered it at all!

Pizza is delicious, but the reservation is not enough to pick up the food on time. I made an appointment at 11:00 to pick up the food at 12:00. At 12:00, I waited for about 10 minutes to get the food. Because the road where the store is located is not suitable for temporary parking. If you drive by yourself to pick up the food For meals, the temporary stop time is long and it is more dangerous. It is recommended that the store prepare some meals on time, or call to remind the guests if there is a delay??