神腦國際-豐原南陽門市 - Fengyuan District

Service enthusiasm very satisfied

Service staff is very good and professional

The service staff Miss Zhang is kind and serious!

The service staff is very professional, very patient to help us, will come again next time if necessary

Miss Li has a friendly attitude and considerate service~

Update comment: I gave a one-star review at first, but then the problem was solved smoothly, and the attitude of the receptionist was also very good. It should be improved after seeing the review! So modify the review stars. But so far, I only feel that Miss Zhang and the store manager-Miss Chen, who served at the beginning, have served well! Other service staff still need to be re-educated and trained... Since I want to be in the service industry, "service" is a professional project. If you don't have a good attitude to serve customers, you can choose to work in other industries. You don't have to face the customers who have problems and need to go to the store for help, not every customer. It's all OC! Now is not the time when the boss has the final say! ————————————————————— Previous evaluation: I went to Shennao to renew the contract and set up a tablet. I was unlucky to get the machine that showed the problem on the screen. I went back and exchanged it within 7 days. Shouldn't it be apologetic for letting guests get their hands on broken machines? It also treats the guests as deliberately looking for ballast, and the attitude is really bad enough! Is it fun to think that all the guests are too busy to eat and take a new machine back for exchange? I also saw an Abo next to him. Because he was not able to use the Internet, he was asking the customer service, and the attitude of the customer service was also very poor! Except for Miss Zhang Jiayu, who served me, who was very patient and polite (but she didn't feel like she did it for a long time), other idle staff were all swiping their phones and chatting about news and gossip. I suggested that the boss should rectify the interior!

The attitude of the service staff is super good, and they are also very attentive and patient.